HP book XE2 manual Hard Disk Tests

Page 56

0180h

For the OB 4100 for 01FFFFFFh and below,

 

replace the motherboard. Otherwise, replace

 

the RAM board (each 01000000h represents

 

16MB).

0181h

Replace the CPU module.

0182h

Make sure that another application is not using

 

all extended memory allocated by HIMEM.SYS.

0183h

No extended memory. Check installation of the

 

RAM board. Replace the motherboard.

0184h

Remove or swap RAM boards. (OmniBook

 

4150 must have one RAM board present.)

 

Replace the CPU module, replace the

 

motherboard.

0190h -

For the OB 4100 for 01FFFFFFh and below,

01A0h

replace the motherboard. Otherwise, replace

 

the RAM board (each 01000000h represents

 

16MB).

01A1h -

Replace the CPU module.

01A4h

 

Hard Disk Tests

0201h

Replace the hard disk. Replace the

 

motherboard.

0202h -

Rerun the test. If error persists, replace the

0204h

hard disk.

0205h

Replace the motherboard.

0207h

Run BIOS Setup and check the hard disk type.

 

Check internal and external hard disk

 

connectors and motherboard connector.

 

Replace the hard disk.

0208h -

Transient DMA error. Rerun the test.

0209h

 

020Ah -

Rerun the test. Run SCANDISK or equivalent.

0211h

 

0220h

Replace the motherboard.

0240h

Replace the hard disk. Replace the

 

motherboard.

0280h

Check internal and external hard disk

 

connectors and motherboard connector.

 

Replace the hard disk.

0281h

Replace the hard disk.

0290h

Rerun the test. If the error persists, replace the

 

hard disk.

0293h -

Replace the hard disk.

0296h

 

02AAh

Check internal and external hard disk

 

connectors and motherboard connector.

 

Replace the hard disk.

02CCh

Run BIOS Setup and check the hard disk type.

 

Replace the hard disk or the motherboard.

02EEh

For the performance test, run BIOS Setup and

 

temporarily select a drive type that has more

 

than 200 cylinders.

02F1h

Recreate the Hibernate partition, then run

 

FDISK to partition the hard disk.

02F2h

Run FDISK to make one partition active. If

 

necessary, recreate the Hibernate partition,

 

then run FDISK to partition the hard disk.

02F3h

Run FDISK to check for overlapping partitions.

 

If necessary, recreate the Hibernate partition,

 

then run FDISK to partition the hard disk.

02F4h

Check for the presence of a boot sector virus. If

 

necessary, recreate the Hibernate partition,

 

then run FDISK to partition the hard disk.

02F5h

Reformat the partition.

02F6h

Recreate the Hibernate partition, then run

 

FDISK to partition the hard disk.

02FFh

Check internal and external hard disk

 

connectors and motherboard connector.

 

Replace the hard disk. Replace the

 

motherboard.

Floppy Disk Tests

0301h

Replace the floppy drive. Replace the

 

motherboard.

0302h

Run BIOS Setup and check the floppy drive

 

type. Replace the floppy drive.

0303h

Insert a floppy disk without write protection.

0304h

Run BIOS Setup and check the floppy drive

 

type. Replace the floppy drive.

0305h

Replace the motherboard.

0307h

Run BIOS Setup and check the floppy drive

 

type. Check the connectors on the floppy drive

 

and motherboard. Replace the floppy drive.

0308h -

Transient DMA error. Rerun the test.

0309h

 

030Ah -

Rerun the test with a good floppy disk. Replace

0310h

the floppy drive.

0311h

Rerun the test with another floppy disk.

0321h -

Replace the floppy drive.

0322h

 

0340h

Replace the motherboard.

0380h -

Make sure the floppy disk is fully inserted.

03AAh

Check the connectors on the floppy drive and

 

motherboard. Replace the floppy drive.

03CCh

Run BIOS Setup and check the floppy drive

 

type. Rerun the test with another floppy disk.

 

Replace the floppy drive. Replace the

 

motherboard.

03EEh -

Check the connectors on the floppy drive and

03FFh

motherboard. Rerun the test with another

 

floppy disk. Replace the floppy drive. Replace

 

the motherboard.

Keyboard Tests

0400h -

Replace the motherboard.

0401h

 

0410h -

Check the keyboard flex cable connection.

0414h

Replace the keyboard. Replace the

 

motherboard.

0415h

Replace the VGA PCA for OB 4100 only.

 

Replace the motherboard.

0416h -

Replace the keyboard. Replace the

0418h

motherboard.

Serial Port Tests

0601h

For the external loop-back test, make sure the

 

loop-back connector is installed and

 

constructed properly. For the external or

 

internal loop-back test, replace the

 

motherboard.

0602h

Replace the motherboard.

3-14 Troubleshooting and Diagnostics

HP OmniBook XE2

Image 56
Contents Page Edition History Contents Figures TablesHP OmniBook XE2 Introduction Sources of OmniBook InformationSource Address or NumberOmniBook XE2 Features and Operation OmniBook Front ViewOmniBook Bottom View Turning the OmniBook On and Off OmniBook Status LightsActivating Power Modes Checking the Status of the OmniBook Status Lights LED PCAUsing Fn Hot Keys Resetting the OmniBookFn Hot Keys Hot KeySystem Resources System InterruptsSystem Memory 00000 9FFFF A0000 Bffff C0000 Cffff D0000 DbfffSystem Input/Output Addresses 100-3FF DMA ChannelsSpecifications OmniBook XE2 SpecificationsSoftware Security Features Environmental Limits Major ICs Replaceable Module Diagram Internal Design10. Functional Structure Docking portPage Removal Cross-Reference Torque kgfcm Torque lbfin Recommended Screw TorquesScrew Thread Size Required Equipment Removing the BatteryRemoval Procedure RAM Board Replacement Part Numbers Removing a RAM BoardDescription Product NumberReleasing the RAM Module Latches Reassembly Notes Hard Disk Drive Replacement Part Number Removing the Hard Disk DrivePart Number Exchange Part NumberReplacement Procedure Replacing Small PartsReplacing Small Parts User-Replaceable Part Feet RAM Module CoverHP Authorized Service Providers Only Removing the FanRemoving the Keyboard Removing the Keyboard Cover and ScrewsInstalling the Keyboard Reassembly Notes Removing the Display Assembly Removing the Display Assembly Reassembly NotesRemoving the LCD Module Removing the LCD Module Reassembly Notes Removing the Top Case Removing the Top Case10. Detaching the Bottom Case Removing the CPU and Motherboard Technology Code DD11. Removing the CPU and Motherboard Storing the Serial Number Electronically Installing a New Serial Number Label Removing Other Components Removing Display ComponentsRemoving Top Case Components Removing Bottom Case ComponentsModem PCA Motherboard RAM Board Removal Procedures LED PCAHP OmniBook XE2 Troubleshooting and Diagnostics Troubleshooting Troubleshooting the ProblemVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsPower-On DMI/TopTools Self-Test If installed Bios SetupStartup Troubleshooting SuggestionsSymptom Power/Battery Call Center SuggestionsRepair Center Likely Causes Repair Center CommentsFloppy drive Call Center Suggestions Touch padSerial/Parallel Miscellaneous Accessories Creating a Diagnostic Floppy Disk Diagnostic Tools OmniBook Diagnostic Program Running the Diagnostic Test EnterOmniBook Diagnostic Error Codes Code Suggestions System TestsHard Disk Tests SMBus Tests Power-On Self-Test IR Tests FIR enabled, undockedPost Terminal-Error Beep Codes Post MessagesBeep Codes Post Description02B0 Diskette drive a error 02B1 Diskette drive B error Press F1 to resume, F2 to Setup, F3 for previous Message DescriptionInstalling the DMI Package Uninstalling the DMI PackageUsing the DMI Interface Desktop Management Interface DMIContents of the DMI Package Bios Setup Menus and Parameters Bios Setup UtilityRunning the Bios Setup Utility Power APM Menu Security MenuBoot Menu Exit MenuPage Exploded View Except Display Components Exploded View Display Components Exploded View Motherboard Components OmniBook XE Replaceable Parts HP Part Number HP Exchange Part NumberDescription Technology CodeLCD CVR, ADI 12 TFT LCD CVR, CPT 14 TFT DC/DD PCA, NO-MODEM Layer Accessory Replaceable Parts Cover, Label Protect Order FromQuanta Part Number Order From Quanta Description Part Number Order From Quanta Part Number Reference Quanta Part Number LCD BKT, CPT 14 TFT DC/DD/DE DOOR, RAMLCD CVR, CPT 14 TFT LCD Bezel Password Removal Policy Imperfections Not Allowed Hewlett-Packard Display Quality StatementOmniBook XE LCD Guidelines TFT Type of Imperfection Mechanical Imperfections OmniBook XE Technology Codes DetailsPart Number P F1753-90004