HP 435, 433 Getting assistance, HP accessibility website HP photosmart website, Support process

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Getting assistance

This section contains support information for your digital camera, including support website information, an explanation of the support process, and support phone numbers.

HP accessibility website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv.

HP photosmart website

Visit www.photosmart.hp.com or www.hp.com/photosmart for the following information:

zTips on using your camera more effectively and creatively

zHP digital camera driver updates and software

zRegister your product

zSubscribe to newsletters, driver and software updates, and support alerts

Support process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the troubleshooting section of this User’s Manual, which starts on page 63.

2Access the HP Consumer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your digital camera. Visit the HP website for product help, drivers, and software updates at www.hp.com/support.

Chapter 7: Troubleshooting and support

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Contents Photosmart Series Digital camera with Hp instant share Page Trademark and copyright information Page Table of Contents Chapter Reviewing images and video clips SetupLanguage Move images to card Chapter Troubleshooting and supportHp photosmart 430 series user’s manual Chapter Getting started For more information about those parts Camera partsZoom Out ZoomShare PlaybackLive View Blinking red-Self-Timeris activated Shutter button VideoMode Setup Installing the batteriesAttaching the wrist strap Installing a memory card optional On to Live View mode when the camera is ready to use Turning on powerChoosing the language Turn the camera on by slidingPress OK to select the first value Then use the buttons to Setting the date and timeWindows Installing the softwareMacintosh Understanding the status screen Chapter Taking pictures and recording video clips Taking still picturesFrame the subject for your Picture in the viewfinder Recording video clips Using live view Press the Shutter button to take the picture Using digital zoomNight Using the flashRecording audio Changing capture modes Self-TimerFollowing table describes these different icons ActionSecure the camera to a tripod or set it on a stable surface Using self-timer modeStill PictureAdvanced capture settings Changing the image quality Capture menu, select Image Quality Image Quality menu, useIcon Description and capacity EV Compensation menu EV compensationWhite balance Setting DescriptionCapture menu, select White Balance White Balance menu, use AutoISO speed Icon Setting DescriptionShade TungstenColor SetupChapter Reviewing images and video clips Using playback037 Still image Video clip Icon DescriptionUsing the playback menu To use the Playback menuTo exit the Playback menu and return to viewing images Scroll through the thumbnail Viewing thumbnailsRotating images Deleting images Cancel-Returns to Playback menu without deleting anythingIf the current image already has an Recording and deleting audio clipsMagnifying images Chapter Using hp instant share Computer or printer. By default, the picture is Using the share menuPrinted 10 by 15 cm 4 by 6 inches To a computer or printerExit Share Menu Using hp instant share to print photosTurn on the camera, and then press the Share / button Using hp instant share to send images to destinationsOnce you have successfully registered, sign in to Hp photosmart 430 series user’s manual Selecting hp instant share destinations for images Windows How hp instant share e-mails imagesUnloading to a computer Chapter Unloading, printing, and displaying imagesHp photosmart 430 series user’s manual Open the rubber door on Printing imagesHp photosmart 430 series user’s manual Displaying images on a TV Pressing the buttons Camera starts a slideshow of each image, playing anyChapter Using the setup menu Date & time Camera soundsUSB configuration Digital Camera Disk DriveDisk Drive Digital Camera Language TV configurationMove images to card Hp photosmart 430 series user’s manual Problems and solutions Troubleshooting and supportDoes not Turn onReplace CameraBatteries FrequentlyNot charge USB light No batteries InstalledBlinks as if Are beingWrong Date & Time option in the SetupDate and/or Time isOccurs Long delayBetween ReductionBlurry My image isToo bright Appendix B Specifications on Too darkExposure Compensation see Error messages on the camera Card or is not a Supported Memory card Memory/USB light stops Insufficient room Free up space on the card Possibly comes Unload the images to your There is no Make sure the cable is Print job has Error messages on the computer Connected Camera setting Disk Drive in the Setup Configuration setting toConfiguration Configuration onHP accessibility website HP photosmart website Getting assistanceSupport process Hp photosmart 430 series user’s manual Phone support in the United States Phone support in Europe, the Middle East, and Africa Algeria +213 061 56 45Morocco +212 224 United Kingdom +44 0870 010 Spain 902 010 Sweden +46 0 77 120Central America and the Caribbean +1 800 711 Other phone support worldwideTroubleshooting and support Hp photosmart 430 series user’s manual Managing batteries Appendix a Batteries and camera accessoriesCamera is operating on AC power Rechargeable batteries Power conservation Extending battery lifePurchasing camera accessories Hp photosmart 430 series user’s manual Appendix B Specifications Settings Exposure Distance External flash Flash settingsSettings FocusDefault Color settingsISO Speed RememberedWeight DimensionsTemperature InterfacesPower Camera accessories onWarranty 100 Batteries IndexMail Choose at first startup 16 LEDs lights on camera Range Zoom 106
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