HP Pro 110 manual Bios

Page 78

Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

2202-PMM Deallocation Error during MEBx

Memory error during POST execution of the

1.

Reboot the computer.

cleanup

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM.

 

 

 

memory modules, and reboot the

 

 

 

computer.

 

 

3.

If the memory configuration was

 

 

 

recently changed, unplug the power

 

 

 

cord, restore the original memory

 

 

 

configuration, and reboot the

 

 

 

computer.

 

 

4.

If the error persists, replace the system

 

 

 

board.

 

 

 

2211-Memory not configured correctly for

SODIMM1 is not installed.

Make sure there is a memory module in the

proper MEBx execution

 

SODIMM1 socket and that it is properly

 

 

seated.

 

 

 

 

2212-USB Key Provisioning failure writing to

USB device used for USB key provisioning

1.

Try a different USB key device for

device

will not allow BIOS to update provision file

 

provisioning.

 

properly.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2217-ME Firmware Version request failure

ME firmware is not properly responding to

1.

Reboot the computer.

 

BIOS query for version information.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2218-ME Firmware Version should be

ME firmware must be updated to match

1.

Update to the latest ME firmware

updated

current functionality contained in the system

 

version.

 

BIOS.

2.

If the error persists and system BIOS

 

 

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2219-USB Key Provisioning file has invalid

Provisioning file contained on the USB key

1.

Recreate the provisioning file using

header identifier

has been corrupted or is not a valid version

 

third party management console

 

for the current ME firmware.

 

software.

 

 

2.

If the error persists and system BIOS

 

 

 

has been recently updated, restore

 

 

 

previous system BIOS version.

 

 

 

Otherwise, update the ME firmware

 

 

 

version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

70 Appendix A POST Error Messages

Image 78
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Product Features Front Components ComponentRear and Side Components Installing and Customizing the Software Installing the Operating SystemDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systems Protecting the SoftwareComputer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup-Main 1st Drive 2nd DriveSystem Information Computer Setup-Advanced Computer Setup-PowerComputer Setup-Boot Recovering the Configuration Settings Computer Setup-ExitSata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesChassis Designation All-in OnePreventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Personal Grounding Methods and EquipmentGrounding the Work Area Method VoltageOperating Guidelines Recommended Materials and EquipmentCleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Mouse Service ConsiderationsCleaning the Monitor Tools and Software RequirementsScrews Cables and ConnectorsLithium Coin Cell Battery Hard DrivesService Considerations Illustrated parts catalog Computer major componentsFront bezel kit Power button boardPower button/LED cable FanMass storage devices Sequential part number listingSequential part number listing Illustrated parts catalog Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerSmall Rear Cover Stand Left Rear Cover Optical Drive 4Removing the optical drive Optical DrivePage Hard Drive 6Removing the hard drive Hard DrivePage Right Rear Cover Memory Page Heat Sink Thermal Module 12Removing the heat sink Processor Remove the heat sink see Heat Sink Thermal Module onPage Wlan Module Page Webcam Module Description Spare part number Webcam module 651586-001Page Rear Cover Page Inverter Board Description Spare part number Inverter board 651601-001Page Power Button Board Description Spare part number Power button board 651585-001System Board Shield Fan Description Spare part number Fan 651606-001Page Speakers Page System Board Page Stand Bracket Drive Connectors 29Removing the drive connectors Drive ConnectorsFront Bezel Description Spare part number Front bezel kit 704214-001Page Page Display Panel Page Post Error Messages Control panel message Description Recommended action ROM Download to Disable toPost Numeric Codes and Text Messages Device Options NIC PXE OptionPost Numeric Codes and Text Messages Test under Storage DPS Self-test Post Numeric Codes and Text Messages Bios Post Numeric Codes and Text Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Resetting the Cmos Jumper Page Connector and Icon 1/8 miniphone Pin Signal Connector Pin AssignmentsConnector and Icon Pin Signal Ethernet BNCHeadphone Line-in AudioLine-out Audio Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencySpecifications All-in One ModelsIndex CmosSata
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