HP Pro 110 manual Activity Beeps Possible Cause Recommended Action

Page 82

Table A-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes four

4

Power failure (power

1.

Open the hood and ensure the 4 or 6-wire

times, once every second,

 

supply is overloaded).

 

power supply cable is seated into the

followed by a two second

 

 

 

connector on the system board.

pause. Beeps stop after fifth

 

 

2.

Check if a device is causing the problem by

iteration but LEDs continue

 

 

until problem is solved.

 

 

 

removing ALL attached devices (such as

 

 

 

 

hard, diskette, or optical drives, and

 

 

 

 

expansion cards). Power on the system. If

 

 

 

 

the system enters the POST, then power off

 

 

 

 

and replace one device at a time and

 

 

 

 

repeat this procedure until failure occurs.

 

 

 

 

Replace the device that is causing the

 

 

 

 

failure. Continue adding devices one at a

 

 

 

 

time to ensure all devices are functioning

 

 

 

 

properly.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

CAUTION: To avoid damage to the DIMMs or

times, once every second,

 

 

the system board, you must unplug the computer

followed by a two second

 

 

power cord before attempting to reseat, install, or

pause. Beeps stop after fifth

 

 

remove a DIMM module.

iteration but LEDs continue

 

 

1.

Reseat DIMMs.

until problem is solved.

 

 

 

 

 

2.

Replace DIMMs one at a time to isolate the

 

 

 

 

faulty module.

 

 

 

3.

Replace third-party memory with HP

 

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

For systems with a graphics card:

times, once every second,

 

 

1.

Reseat the graphics card.

followed by a two second

 

 

pause. Beeps stop after fifth

 

 

2.

Replace the graphics card.

iteration but LEDs continue

 

 

until problem is solved.

 

 

3.

Replace the system board.

 

 

 

 

 

 

For systems with integrated graphics, replace

 

 

 

the system board.

 

 

 

 

Red Power LED flashes

7

System board failure

Replace the system board.

seven times, once every

 

(ROM detected failure

 

 

second, followed by a two

 

prior to video).

 

 

second pause. Beeps stop

 

 

 

 

after fifth iteration but LEDs

 

 

 

 

continue until problem is

 

 

 

 

solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on

1.

Reflash the system ROM with the latest

times, once every second,

 

bad checksum.

 

BIOS image.

followed by a two second

 

 

2.

Replace the system board.

pause. Beeps stop after fifth

 

 

iteration but LEDs continue until problem is solved.

74 Appendix A POST Error Messages

Image 82
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Product Features Front Components ComponentRear and Side Components Installing the Operating System Installing and Customizing the SoftwareDownloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systems Protecting the SoftwareComputer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup-Main 2nd Drive 1st DriveSystem Information Computer Setup-Advanced Computer Setup-PowerComputer Setup-Boot Recovering the Configuration Settings Computer Setup-ExitSata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesChassis Designation All-in OnePreventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Personal Grounding Methods and EquipmentGrounding the Work Area Method VoltageOperating Guidelines Recommended Materials and EquipmentCleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine CareCleaning the Mouse Service ConsiderationsCleaning the Monitor Tools and Software RequirementsScrews Cables and ConnectorsLithium Coin Cell Battery Hard DrivesService Considerations Illustrated parts catalog Computer major componentsFront bezel kit Power button boardPower button/LED cable FanMass storage devices Sequential part number listingSequential part number listing Illustrated parts catalog Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerSmall Rear Cover Stand Left Rear Cover Optical Drive 4Removing the optical drive Optical DrivePage Hard Drive 6Removing the hard drive Hard DrivePage Right Rear Cover Memory Page Heat Sink Thermal Module 12Removing the heat sink Processor Remove the heat sink see Heat Sink Thermal Module onPage Wlan Module Page Webcam Module Description Spare part number Webcam module 651586-001Page Rear Cover Page Inverter Board Description Spare part number Inverter board 651601-001Page Power Button Board Description Spare part number Power button board 651585-001System Board Shield Fan Description Spare part number Fan 651606-001Page Speakers Page System Board Page Stand Bracket Drive Connectors 29Removing the drive connectors Drive ConnectorsFront Bezel Description Spare part number Front bezel kit 704214-001Page Page Display Panel Page Post Error Messages Control panel message Description Recommended action ROM Download to Disable toPost Numeric Codes and Text Messages Device Options NIC PXE OptionPost Numeric Codes and Text Messages Test under Storage DPS Self-test Post Numeric Codes and Text Messages Bios Post Numeric Codes and Text Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Resetting the Cmos Jumper Page Connector and Icon 1/8 miniphone Pin Signal Connector Pin AssignmentsConnector and Icon Pin Signal Ethernet BNCLine-in Audio HeadphoneLine-out Audio Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting AgencySpecifications All-in One ModelsIndex CmosSata
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