HP Pro 110 manual Board needs to be replaced

Page 83

Table A-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Unplug the AC power cord from the

times, once every second,

 

unable to boot.

 

computer, wait 30 seconds, then plug the

followed by a two second

 

 

 

power cord back in to the computer.

pause. Beeps stop after fifth

 

 

2.

Replace the system board.

iteration but LEDs continue

 

 

until problem is solved.

 

 

3.

Replace the processor.

 

 

 

 

 

 

 

 

Red Power LED flashes ten

10

Bad option card.

1.

Check each option card by removing the

times, once every second,

 

 

 

card (one at a time if multiple cards), then

followed by a two second

 

 

 

power on the system to see if fault goes

pause. Beeps stop after fifth

 

 

 

away.

iteration but LEDs continue

 

 

2.

Once a bad card is identified, remove and

until problem is solved.

 

 

 

 

 

 

replace the bad option card.

 

 

 

3.

Replace the system board.

 

 

 

 

 

Red Power LED flashes

11

The current processor

1.

Install a Trusted Execution Technology

eleven times, once every

 

does not support a

 

(TXT) capable processor.

second, followed by a two

 

feature previously

2.

Disable TXT in the Computer Setup (F10)

second pause. Beeps stop

 

enabled on this system.

after fifth iteration but LEDs

 

 

 

utility.

continue until problem is

 

 

3.

Reinstall the original processor.

solved.

 

 

 

 

 

 

System does not power on

None

System unable to power

Press and hold the power button for less than 4

and LEDs are not flashing.

 

on.

seconds. If the hard drive LED turns green, the

 

 

 

power button is working correctly and the system

 

 

 

board needs to be replaced.

 

 

 

OR

 

 

 

 

Press and hold the power button for less than 4

 

 

 

seconds. If the hard drive LED does not turn on

 

 

 

green then:

 

 

 

1.

Check that the unit is plugged into a

 

 

 

 

working AC outlet.

 

 

 

2.

Open hood and check that the power button

 

 

 

 

harness is properly connected to the

 

 

 

 

system board.

 

 

 

3.

Check that both power supply cables are

 

 

 

 

properly connected to the system board.

 

 

 

4.

Check to see if the 5V_aux light on the

 

 

 

 

system board is turned on. If it is turned on,

 

 

 

 

then replace the power button harness. If

 

 

 

 

the problem persists, replace the system

 

 

 

 

board.

 

 

 

5.

If the 5V_aux light on the system board is

 

 

 

 

not turned on, remove the expansion cards

one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 75

Image 83
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Illustrated parts catalog USB Viii Product Features Component Front ComponentsRear and Side Components Downloading Microsoft Windows Updates Installing and Customizing the SoftwareInstalling the Operating System Protecting the Software Installing or Upgrading Device Drivers Windows systemsUsing Computer Setup F10 Utilities Computer Setup F10 UtilityComputer Setup F10 Utilities Computer Setup-Main System Information 1st Drive2nd Drive Computer Setup-Power Computer Setup-AdvancedComputer Setup-Boot Computer Setup-Exit Recovering the Configuration SettingsSata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Smart ATA DrivesAll-in One Chassis DesignationRelative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentMethod Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Static Shielding Protection LevelsRecommended Materials and Equipment Operating GuidelinesRoutine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardTools and Software Requirements Service ConsiderationsCleaning the Monitor Cleaning the MouseHard Drives Cables and ConnectorsLithium Coin Cell Battery ScrewsService Considerations Computer major components Illustrated parts catalogFan Power button boardPower button/LED cable Front bezel kitSequential part number listing Mass storage devicesSequential part number listing Illustrated parts catalog Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisSmall Rear Cover Stand Left Rear Cover 4Removing the optical drive Optical Drive Optical DrivePage 6Removing the hard drive Hard Drive Hard DrivePage Right Rear Cover Memory Page Heat Sink Thermal Module 12Removing the heat sink Remove the heat sink see Heat Sink Thermal Module on ProcessorPage Wlan Module Page Description Spare part number Webcam module 651586-001 Webcam ModulePage Rear Cover Page Description Spare part number Inverter board 651601-001 Inverter BoardPage Description Spare part number Power button board 651585-001 Power Button BoardSystem Board Shield Description Spare part number Fan 651606-001 FanPage Speakers Page System Board Page Stand Bracket 29Removing the drive connectors Drive Connectors Drive ConnectorsDescription Spare part number Front bezel kit 704214-001 Front BezelPage Page Display Panel Page Post Error Messages Device Options NIC PXE Option ROM Download to Disable toPost Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Test under Storage DPS Self-test Post Numeric Codes and Text Messages Bios Post Numeric Codes and Text Messages Options SERR# Generation Disable Table A-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Board needs to be replaced Resetting the Cmos Jumper Page Ethernet BNC Connector Pin AssignmentsConnector and Icon Pin Signal Connector and Icon 1/8 miniphone Pin SignalLine-out Audio HeadphoneLine-in Audio General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific RequirementsAll-in One Models SpecificationsCmos IndexSata
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