HP Pro 4300 manual 1Identifying Sodimm locations, Location System Board Label Channel

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The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the SODIMMs are installed. Refer to the following table to identify the SODIMM channel locations.

Table 6-1Identifying SODIMM locations

Location

System Board Label

Channel

 

 

 

Lower Socket

DIMM0

Channel B

 

 

 

Upper Socket

DIMM0

Channel A

 

 

 

The system will operate in single channel mode if the SODIMM sockets are populated in one channel only.

The system will operate in a higher-performing dual channel mode if the memory capacity of the SODIMM in Channel A is equal to the memory capacity of the SODIMM in Channel B.

The system will operate in flex mode if the memory capacity of the SODIMM in Channel A is not equal to the memory capacity of the SODIMM in Channel B. In flex mode, the channel populated with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is assigned to single channel. If one channel will have more memory than the other, the larger amount should be assigned to channel A.

In any mode, the maximum operational speed is determined by the slowest SODIMM in the system.

There are two memory sockets on the system board located behind the memory access panel. To remove or install memory modules:

To remove a memory module:

1.Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 33).

2.Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the screen surface from scratches or other damage.

3.Remove the center access panel (see Hinge Cover Panel on page 34).

4.Remove the memory access panel (see Memory Access Panel on page 36).

46 Chapter 6 Removal and Replacement Procedures All-in One (AIO) Chassis

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Contents Maintenance & Service Guide Maintenance & Service Guide Iii About This BookTable of contents Sata Data Cable Smart ATA Drives Hard Drive Capacities 103 100105 110Viii All-in One Models 152Overview Product FeaturesPage Component Front Components1Front Components 2Side Components Side Components3Rear Components Rear Components5Adjusting Tilt Product Features Adjusting TiltActivating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup F10 Utilities 2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility 3Computer Setup-Storage Computer Setup-StorageSata Defaults OptionDescriptionStorage Options ESATA Port Removable Media BootSata Emulation Max eSATA SpeedDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order 4Computer Setup-Security Computer Setup-SecurityMaster Boot Record Network BootSlot Security System IDsSystem Security DriveLock Security Secure BootConfiguration 5Computer Setup-Power Computer Setup-PowerOption Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Onboard Devices Bios Power-OnBus Options Device OptionsAMT Configuration Recovering the Configuration SettingsVGA Configuration Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesRoutine Care and Disassembly Preparation Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection LevelsOperating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsLithium Coin Cell Battery Preparing to Disassemble the Computer Removal and Replacement Procedures All-in One AIO ChassisHinge Cover Panel Page Memory Access Panel Page Drive Access Panel Page Optical Drive Page Hard Drive 16Removing the hard drive mounting screws Hard Drive Slide the hard drive out of the cage Memory Location System Board Label Channel 1Identifying Sodimm locationsPage Page Replacing the Battery Lift the battery out of its holder 26Removing and replacing a coin cell battery Type Heat Sink Cover Lift the cover from the computer Heat Sink Thermal Module Page Remove the heat sink see Heat Sink Thermal Module on ProcessorPage Top Panel Webcam Module Page Stand Rear Cover Fan 44 Fan screws Converter Board CMI Sidekey Board Disconnect the cable from the sidekey board 52System board shield location System Board Shield System Board ShieldPage Wlan Module Page Speakers Page Stand bracket Page System Board Updating Smbios Information System Board Press F10 to enter Computer SetupSetup Field Name Comment Label Hard Drive and Optical Drive Cables and Connectors Page Display Cable Page Front Bezel Display Panel Lift the main system bracket assembly off the front bezelPage Page Samsung Power Switch Assembly Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Page Troubleshooting Without Diagnostics Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Solving General ProblemsCannot remove computer cover or access panel Cause Poor performance Cause SolutionUnder Windows System, click Run All apps iconCause Solution Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems Solving Power Problems 3Solving Hard Drive Problems Solving Hard Drive ProblemsSolving Hard Drive Problems Computer seems to be locked up Cause Solution Solving Media Card Reader Problems Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card CauseComputer’s software is used to safely eject the card 5Solving Display Problems Solving Display ProblemsSolving Display Problems Dim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause 6Solving Audio Problems Solving Audio ProblemsSound from headphones is not clear or muffled Cause Solving Audio ProblemsThere is no sound or sound volume is too low Cause Line-in jack is not functioning properly Cause7Solving Printer Problems Solving Printer ProblemsPrinter will not print Cause Solution Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Solving Printer Problems8Solving Keyboard Problems Solving Keyboard and Mouse Problems9Solving Mouse Problems Solving Keyboard and Mouse Problems10Solving Hardware Installation Problems Solving Hardware Installation ProblemsControl Panel , and then select Device Manager Security USB SecurityComputer will not start Cause Solution Solving Hardware Installation Problems11Solving Network Problems Solving Network ProblemsManager Solving Network ProblemsNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause Solving Memory Problems Out of memory error Cause Solution 12Solving Memory ProblemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Solving Processor ProblemsSolving Processor Problems 13Solving Processor ProblemsMovie will not play in the DVD drive Cause Solution Security Network BootCannot eject compact disc tray-load unit Cause Solving USB Flash Drive ProblemsSystem will not boot from USB flash drive Cause Solution 15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Internet Access Problems Solving Front Panel Component ProblemsSolving Front Panel Component Problems Ports are set to Enabled in Security USB SecurityClick Internet Options Select Start Control PanelSolving Software Problems Solving Software ProblemsTroubleshooting Without Diagnostics Contacting Customer Support Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Restoring and recovering in Windows Backup and RecoverySystem Restore System RecoveryBackup and Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding Creating recovery media Using recovery media Backing up your information Backup and recovery in WindowsFollow the on-screen instructions Performing a system recoveryBackup and recovery in Windows 8 Using f11 recovery tools Post Error Messages Post Numeric Codes and Text Messages Post Error Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionActivity Blink Possible Cause Recommended Action Interpreting Post Diagnostic Front Panel LEDs2Diagnostic Front Panel LEDs and Audible Codes Cmos Password Security and ResettingEstablishing a Setup or Power-on Password Establishing a Setup or Power-on PasswordResetting the Setup and Power-on Password Resetting Cmos General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific RequirementsAppendix B Specifications SpecificationsTable B-1Specifications All-in One ModelsAll-in One Models Power SupplyMax Operating Power Cmos IndexSata
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