Cannot print using a sharing device. | Try to isolate the cause of the problem. Test the printer using a |
| cable connected directly from the computer to the printer. |
| Contact the sharing device vendor for troubleshooting steps. |
|
|
Random garbage characters are | The interface cable might be bad or loose. Check the cable |
printing. | and connection. Try another parallel cable that is 30 feet or |
| less, |
| Replace the cable with an HP Parallel cable (part number |
| C2946A) or equivalent. |
|
|
Printer control panel displays | Media might be jammed in one of several locations. Clear all |
CLEAR PAPER JAM. | jams according to instructions in the quick reference guide. |
|
|
Printer control panel displays an | Turn the printer off, then back on. If the message does not |
unfamiliar message. | clear, see the online user guide for more information. |
|
|
For more printer control panel messages and troubleshooting solutions, see the online user guide.
EN | Troubleshooting Checklist 55 |