The scan takes too long
Do you have your resolution and gray scale set too high? Having the resolution and gray scale set high will cause the scan job to take longer and will result in larger files. Scanning or copying with the correct resolution and gray scale settings for your job is important to obtain good results. To learn more about resolution and gray scale, see “Scanner resolution and gray scale.”
Did you send a print or copy job before attempting to scan?
If a print or copy job was sent before attempting to scan, the scan will occur after the other job is finished.
Is your printer set for bi-directional communication?
See the documentation that came with your PC to change bios settings.
EN | Finding the solution 99 |
S e r J e t 0 0 a
Page
User Guide
Copyright Hewlett- Packard Company
Warranty
Trademark Credits
Contents
Printing media
Copying tasks
Troubleshooting the Copier/Scanner
Appendix a Printer specifications
Index
Getting to know the printer
Print with excellent quality
Printer features and benefits
Save money
Create professional documents
Printer components
Ready light
Printer control panel
Printer paper guides
Printer paper input trays
Rear paper input tray
Front single-sheet paper input tray
Paper output bin
Printer paper output paths
Straight-through paper output path
Printer door
Maximum supported paper size 216 by 356 mm 8.5 by 14
Choosing paper and other media
Minimum supported paper size 76 by 127 mm 3 by 5
Specific types
Loading paper into the printer
Voltage conversions
Turning the power off
Printer properties driver
Accessing printer properties driver and help
Windows 9x & NT
Windows
Printer properties online help
Printer online help
Online help
Printing a self-test
Getting to know the printer
Getting to know the Copier/Scanner
Powerful copier software Copier Control Panel
Scanner features and benefits
Scan
Copy
Getting to know the software
Document Assistant Windows 9x & NT
Accessing the Document Assistant
Click Programs Click HP LaserJet Click Document Assistant
Close Document Assistant
Accessing the LaserJet Document Desktop Windows
Accessing the LaserJet Document Desktop Windows 9x & NT
LaserJet Document Desktop Windows 3.1x, 9x, NT
Copier Control Panel
Quick Copy settings
LaserJet Toolbox
Accessing the LaserJet Toolbox Windows 9x & NT
Scanner control panel
Copier/Scanner components
Scanner door
Scanner paper input tray, guides, and output path
Supported paper sizes and types media
Precautions for copying and scanning
Loading Copier/Scanner originals
Document Assistant Click Tools, and then click Help
Accessing the online help
LaserJet Document Desktop Click Help from the main menu
Getting to know the Copier/Scanner
Printing media
Printing transparencies
Printing envelopes
Printing labels
Printing letterhead
Printing cards
Printing tasks
Printing with manual feed
Printing on both sides of the paper manual duplexing
Manual duplex using the paper output bin standard
Manual duplex special heavy-media, card stock
Printing watermarks
Accessing the watermark feature
Accessing the multiple pages per sheet feature
On next
Printing booklets
Page
Canceling a print job
Print using EconoMode save toner
Changing print quality settings
Finishing tab under Print Quality, click EconoMode
Printing tasks
Scanning tasks
Scanning to fax
Using the Fax feature
Scanning to e-mail
Using the E-Mail feature
Editing scanned text OCR
Using the OCR feature
Software application Accessing the online help
Storing scanned text or images
Using the Store feature
Acquiring an image
Accessing the contrast feature
Contrast sensitive originals
Scanning
Enhancing the scanned image
Accessing image enhancement features
Image Enhancement
Accessing the annotation features
Canceling scan or copy jobs
Adding annotations to scanned images
Annotations
Scanning tasks
Copying tasks
Making Quick Copies
Copy overview
Accessing the Quick Copy settings
Canceling copy jobs
Using the Copier Control Panel
Accessing the Copier Control Panel
Managing the toner cartridge
HP toner cartridges
Redistributing toner
Changing the toner cartridge
Troubleshooting the printer
Pages did not print
Finding the solution
Pages printed however
Light status legend
Printer light patterns
Paper out
Error messages on screen Error Message Solution
Error messages on screen
Subdirectory C\Windows\Temp
Paper handling problems Problem Solution
Paper handling problems
Printed page is different than what appeared on screen
Printed page problems Problem Solution
Printed page problems Problem Solution
Image defect examples
Improving print quality
Improving print quality
Light print or fade
Correcting print defects
Toner specks
Dropouts
Toner smear
Gray background
Loose toner
Vertical repetitive defects
Skew
Misformed characters
Curl or wave
Wrinkles or creases
Cleaning the printer
Cleaning the toner cartridge area
Cleaning the printer paper path
Clearing printer paper jams
Stack when new paper is added. This helps prevent multiple
Typical paper jam locations
Removing a jammed
Page
Paper jam removing torn pieces of paper
Changing the pickup roller
Page
Cleaning the pickup roller
Resetting the printer
Troubleshooting the printer
Troubleshooting Copier/Scanner
Copying problems
Scanning problems
Is the wrong printer selected?
Scanner did nothing
Did you send a print or copy job before attempting to scan?
Do you have other devices running on your computer?
Are you currently copying or printing?
No preview appeared on screen
Is the original loaded correctly?
Scanned image is of poor quality
Is the image quality better when printed?
Is the image skewed crooked?
Is the scanner dirty?
Part of the image did not scan or is missing text
Does the original have text that is tightly spaced?
Text cannot be edited
Is the original of poor quality?
Is your printer set for bi-directional communication?
Scan takes too long
Unable to activate Twain source
Error messages appear on the screen
Is paper loaded in the printer paper input tray?
No copy came out or the scanner did nothing
Did you send a print job before attempting to copy?
Copies are blank, missing images, or faded
Preventative steps
Improving scan/copy quality
Image defect examples
Vertical white stripes
Correcting scan/copy defects
Blank pages
Too light or dark
Unclear text
Black dots or streaks
Image prints at reduced size
Calibrating the scanner
Accessing the Calibration utility
Cleaning the scanner
Clearing scanner jams
Clearing jams
Clearing hard-to-reach jams
Removing the scanner
113
Service and support
Availability
Obtaining hardware service
Guidelines for repacking the printer
Guidelines for repacking the scanner
Service information form
Service information form
What needs to be done?
HP Support
European Customer Support Center
Spanish
Italian
Portuguese
Page
World Wide Web URL
Online services
America Online
CompuServetm
Canada
Obtaining software utilities and electronic information
Asia-Pacific countries/regions
Australia, New Zealand, and India
HP service information
HP direct ordering for accessories or supplies
HP Support Assistant compact disc
HP SupportPack
Page
Worldwide sales and service offices
Denmark Greece
Czech Republic Germany
Far East Region Hungary
India
Latin American Headquarters
Korea New Zealand
Norway
México
Sweden
Spain
Switzerland
Taiwan
Service and support
131
Printer specifications
Printer specifications Environmental specifications
Specifications
Electrical specifications
Acoustics
Printer capacities and ratings
Printer specifications Physical specifications
FCC compliance
Protecting the Environment
Environmental Product Stewardship Program
This HP LaserJet printer eliminates
This HP LaserJet printer design reduces
Plastics
HP Cartridge Recycling Program information
HP toner cartridges
Paper
Material safety data sheet
Declaration of Conformity
Regulatory statements
Canadian DOC regulations
Laser safety statement
Korean EMI statement
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Laser statement for Finland
141
Scannerspecifications
Specifications
Printer capacities and ratings
Appendix B Scanner specifications
FCC compliance
Design of this HP scanner facilitates the recycling
Environmental product stewardship
Regulatory statements
Laser safety statement
Laser statement for Finland
Appendix B Scanner specifications
151
Paper specifications
Supported paper sizes printer
Printer paper specifications
Symptom Problem with Paper Solution
Guidelines for using paper
Transparencies
Labels
Label construction
Envelope construction
Envelopes
Envelopes with double-side-seams
Envelope storage
Envelopes with adhesive strips or flaps
Card stock construction
Card stock and heavy media
Card stock guidelines
Appendix C Paper specifications
159
Memory DIMMs
Installing DIMMs memory
Page
Test Dimm installation
Removing DIMMs
Appendix D Memory DIMMs
165
Warrantylicensing
HP Software License Terms
Hewlett-Packard software license agreement
Page
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
How do I know when the HP toner is running out?
Limited warranty for toner cartridge life
What does this warranty not cover?
How long does the coverage last?
How does State, Province or Country Law apply?
How do I return the faulty cartridge?
Appendix E Warranty and licensing
Ordering information
Accessories
173
Memory
Ordering information Description or Use Order Number
175
Ordering information Description or Use Order Number
Appendix F Accessories and ordering information
177
Scanner resolution and gray scale
Overview
Resolution and gray-scale guidelines
76 x 127 mm 150 dpi 152 x 254 mm 300 dpi
Resolution
Gray scale
Usage table Uses for 1 bit setting Uses for 8 bit setting
Appendix G Scanner resolution and gray scale
Index
Index
OCR
Index
Index
Page
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