HP 1100A Correcting print defects, Light print or fade, Toner specks, Dropouts, Vertical lines

Page 86

Correcting print defects

Light print or fade

The toner supply is low. You may be able to temporarily extend

the toner cartridge life. See “Managing the toner cartridge.”

The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.”

If the whole page is light, the print density adjustment is too light or EconoMode may be on. Adjust the print density and disable EconoMode within the printer properties. See “Print using EconoMode (save toner).”

Toner specks

The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.”

The printer may need to be cleaned. See “Cleaning the printer” or “Cleaning the printer paper path.”

Dropouts

A single sheet of paper may be defective. Try reprinting the job.

The moisture content of the paper is uneven or the paper has moist spots on its surface. Try printing with new paper. See “Printer paper specifications.”

The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

The toner cartridge may be defective. See “Managing the toner cartridge.”

Note

If these steps do not correct the problem, contact an HP-authorized

 

dealer or service representative.

 

 

Vertical lines

The photosensitive drum inside the toner cartridge has probably

been scratched. Install a new HP toner cartridge. See “Changing the toner cartridge.”

76 Chapter 8 Troubleshooting the printer

EN

Image 86 Contents
S e r J e t 0 0 a Page User Guide Trademark Credits WarrantyCopyright Hewlett- Packard Company Contents Printing media Copying tasks Troubleshooting the Copier/Scanner Appendix a Printer specifications Index Getting to know the printer Save money Printer features and benefitsPrint with excellent quality Create professional documentsPrinter components Printer control panel Ready lightRear paper input tray Printer paper input traysPrinter paper guides Front single-sheet paper input trayStraight-through paper output path Printer paper output pathsPaper output bin Printer door Minimum supported paper size 76 by 127 mm 3 by 5 Choosing paper and other mediaMaximum supported paper size 216 by 356 mm 8.5 by 14 Loading paper into the printer Specific typesTurning the power off Voltage conversionsWindows 9x & NT Accessing printer properties driver and helpPrinter properties driver WindowsOnline help Printer online helpPrinter properties online help Printing a self-test Getting to know the printer Getting to know the Copier/Scanner Scan Scanner features and benefitsPowerful copier software Copier Control Panel CopyGetting to know the software Click Programs Click HP LaserJet Click Document Assistant Accessing the Document AssistantDocument Assistant Windows 9x & NT Close Document AssistantLaserJet Document Desktop Windows 3.1x, 9x, NT Accessing the LaserJet Document Desktop Windows 9x & NTAccessing the LaserJet Document Desktop Windows Quick Copy settings Copier Control PanelAccessing the LaserJet Toolbox Windows 9x & NT LaserJet ToolboxCopier/Scanner components Scanner control panelScanner paper input tray, guides, and output path Scanner doorSupported paper sizes and types media Precautions for copying and scanning Loading Copier/Scanner originals LaserJet Document Desktop Click Help from the main menu Accessing the online helpDocument Assistant Click Tools, and then click Help Getting to know the Copier/Scanner Printing media Printing transparencies Printing envelopes Printing labels Printing letterhead Printing cards Printing tasks Printing with manual feed Printing on both sides of the paper manual duplexing Manual duplex using the paper output bin standard Manual duplex special heavy-media, card stock Accessing the watermark feature Printing watermarksAccessing the multiple pages per sheet feature Printing booklets On nextPage Canceling a print job Finishing tab under Print Quality, click EconoMode Changing print quality settingsPrint using EconoMode save toner Printing tasks Scanning tasks Using the Fax feature Scanning to faxUsing the E-Mail feature Scanning to e-mailUsing the OCR feature Editing scanned text OCRSoftware application Accessing the online help Using the Store feature Storing scanned text or imagesContrast sensitive originals Accessing the contrast featureAcquiring an image ScanningImage Enhancement Accessing image enhancement featuresEnhancing the scanned image Adding annotations to scanned images Canceling scan or copy jobsAccessing the annotation features AnnotationsScanning tasks Copying tasks Copy overview Making Quick CopiesAccessing the Quick Copy settings Accessing the Copier Control Panel Using the Copier Control PanelCanceling copy jobs Managing the toner cartridge HP toner cartridges Redistributing toner Changing the toner cartridge Troubleshooting the printer Pages printed however Finding the solutionPages did not print Printer light patterns Light status legendPaper out Error messages on screen Error messages on screen Error Message SolutionSubdirectory C\Windows\Temp Paper handling problems Paper handling problems Problem SolutionPrinted page problems Problem Solution Printed page is different than what appeared on screenPrinted page problems Problem Solution Improving print quality Image defect examplesImproving print quality Toner specks Correcting print defectsLight print or fade DropoutsLoose toner Gray backgroundToner smear Vertical repetitive defectsCurl or wave Misformed charactersSkew Wrinkles or creasesCleaning the printer Cleaning the toner cartridge area Cleaning the printer paper path Typical paper jam locations Stack when new paper is added. This helps prevent multipleClearing printer paper jams Removing a jammed Page Paper jam removing torn pieces of paper Changing the pickup roller Page Cleaning the pickup roller Resetting the printer Troubleshooting the printer Troubleshooting Copier/Scanner Scanning problems Copying problemsDid you send a print or copy job before attempting to scan? Scanner did nothingIs the wrong printer selected? Do you have other devices running on your computer? Is the original loaded correctly? No preview appeared on screenAre you currently copying or printing? Is the image skewed crooked? Is the image quality better when printed?Scanned image is of poor quality Is the scanner dirty?Part of the image did not scan or is missing text Is the original of poor quality? Text cannot be editedDoes the original have text that is tightly spaced? Scan takes too long Is your printer set for bi-directional communication?Error messages appear on the screen Unable to activate Twain sourceDid you send a print job before attempting to copy? No copy came out or the scanner did nothingIs paper loaded in the printer paper input tray? Copies are blank, missing images, or faded Improving scan/copy quality Preventative stepsImage defect examples Blank pages Correcting scan/copy defectsVertical white stripes Too light or darkImage prints at reduced size Black dots or streaksUnclear text Accessing the Calibration utility Calibrating the scannerCleaning the scanner Clearing scanner jams Clearing jams Clearing hard-to-reach jams Removing the scanner Service and support 113Obtaining hardware service AvailabilityGuidelines for repacking the printer Guidelines for repacking the scanner What needs to be done? Service information formService information form HP Support European Customer Support Center Portuguese ItalianSpanish Page America Online Online servicesWorld Wide Web URL CompuServetmAsia-Pacific countries/regions Obtaining software utilities and electronic informationCanada Australia, New Zealand, and IndiaHP Support Assistant compact disc HP direct ordering for accessories or suppliesHP service information HP SupportPackPage Worldwide sales and service offices Far East Region Hungary Czech Republic GermanyDenmark Greece IndiaNorway Korea New ZealandLatin American Headquarters MéxicoSwitzerland SpainSweden TaiwanService and support Printer specifications 131Electrical specifications SpecificationsPrinter specifications Environmental specifications AcousticsPrinter specifications Physical specifications Printer capacities and ratingsFCC compliance This HP LaserJet printer eliminates Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer design reducesHP toner cartridges HP Cartridge Recycling Program informationPlastics PaperMaterial safety data sheet Regulatory statements Declaration of ConformityKorean EMI statement Laser safety statementCanadian DOC regulations Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatScannerspecifications 141Specifications Printer capacities and ratings Appendix B Scanner specifications FCC compliance Environmental product stewardship Design of this HP scanner facilitates the recyclingRegulatory statements Laser safety statement Laser statement for Finland Appendix B Scanner specifications Paper specifications 151Printer paper specifications Supported paper sizes printerGuidelines for using paper Symptom Problem with Paper SolutionLabel construction LabelsTransparencies Envelopes with double-side-seams EnvelopesEnvelope construction Envelopes with adhesive strips or flaps Envelope storageCard stock guidelines Card stock and heavy mediaCard stock construction Appendix C Paper specifications Memory DIMMs 159Installing DIMMs memory Page Test Dimm installation Removing DIMMs Appendix D Memory DIMMs Warrantylicensing 165Hewlett-Packard software license agreement HP Software License TermsPage Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement What does this warranty not cover? Limited warranty for toner cartridge lifeHow do I know when the HP toner is running out? How long does the coverage last?How do I return the faulty cartridge? How does State, Province or Country Law apply?Appendix E Warranty and licensing 173 AccessoriesOrdering information Ordering information Description or Use Order Number MemoryOrdering information Description or Use Order Number 175Appendix F Accessories and ordering information Scanner resolution and gray scale 177Overview Resolution and gray-scale guidelines Resolution 76 x 127 mm 150 dpi 152 x 254 mm 300 dpiUsage table Uses for 1 bit setting Uses for 8 bit setting Gray scaleAppendix G Scanner resolution and gray scale Index IndexOCR Index Index Page C4218-90962
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