HP 1100A manual Removing a jammed, On next

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Removing a jammed page

If the scanner is attached to the printer, you may need to pull the printer to the edge of the work space so the door hangs over the edge to enable full door extension.

1Open the printer door. If the paper can be removed without removing the toner cartridge, do so; see step 3. Otherwise, continue with step 2.

2Remove the toner cartridge and place it aside, covering it with a sheet of paper.

CAUTION

Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into fabric.

CAUTION

To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a sheet of paper.

Continued on next page.

EN	Clearing printer paper jams 83

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Contents

S e r J e t 0 0 a Page User Guide Warranty Copyright Hewlett- Packard CompanyTrademark Credits Contents Printing media Copying tasks Troubleshooting the Copier/Scanner Appendix a Printer specifications Index Getting to know the printer Print with excellent quality Printer features and benefitsSave money Create professional documentsPrinter components Ready light Printer control panelPrinter paper guides Printer paper input traysRear paper input tray Front single-sheet paper input trayPrinter paper output paths Paper output binStraight-through paper output path Printer door Choosing paper and other media Maximum supported paper size 216 by 356 mm 8.5 by 14Minimum supported paper size 76 by 127 mm 3 by 5 Specific types Loading paper into the printerVoltage conversions Turning the power offPrinter properties driver Accessing printer properties driver and helpWindows 9x & NT WindowsPrinter online help Printer properties online helpOnline help Printing a self-test Getting to know the printer Getting to know the Copier/Scanner Powerful copier software Copier Control Panel Scanner features and benefitsScan CopyGetting to know the software Document Assistant Windows 9x & NT Accessing the Document AssistantClick Programs Click HP LaserJet Click Document Assistant Close Document AssistantAccessing the LaserJet Document Desktop Windows 9x & NT Accessing the LaserJet Document Desktop WindowsLaserJet Document Desktop Windows 3.1x, 9x, NT Copier Control Panel Quick Copy settingsLaserJet Toolbox Accessing the LaserJet Toolbox Windows 9x & NTScanner control panel Copier/Scanner componentsScanner door Scanner paper input tray, guides, and output pathSupported paper sizes and types media Precautions for copying and scanning Loading Copier/Scanner originals Accessing the online help Document Assistant Click Tools, and then click HelpLaserJet Document Desktop Click Help from the main menu Getting to know the Copier/Scanner Printing media Printing transparencies Printing envelopes Printing labels Printing letterhead Printing cards Printing tasks Printing with manual feed Printing on both sides of the paper manual duplexing Manual duplex using the paper output bin standard Manual duplex special heavy-media, card stock Printing watermarks Accessing the watermark featureAccessing the multiple pages per sheet feature On next Printing bookletsPage Canceling a print job Changing print quality settings Print using EconoMode save tonerFinishing tab under Print Quality, click EconoMode Printing tasks Scanning tasks Scanning to fax Using the Fax featureScanning to e-mail Using the E-Mail featureEditing scanned text OCR Using the OCR featureSoftware application Accessing the online help Storing scanned text or images Using the Store featureAcquiring an image Accessing the contrast featureContrast sensitive originals ScanningAccessing image enhancement features Enhancing the scanned imageImage Enhancement Accessing the annotation features Canceling scan or copy jobsAdding annotations to scanned images AnnotationsScanning tasks Copying tasks Making Quick Copies Copy overviewAccessing the Quick Copy settings Using the Copier Control Panel Canceling copy jobsAccessing the Copier Control Panel Managing the toner cartridge HP toner cartridges Redistributing toner Changing the toner cartridge Troubleshooting the printer Finding the solution Pages did not printPages printed however Light status legend Printer light patternsPaper out Error messages on screen Error Message Solution Error messages on screenSubdirectory C\Windows\Temp Paper handling problems Problem Solution Paper handling problemsPrinted page is different than what appeared on screen Printed page problems Problem SolutionPrinted page problems Problem Solution Image defect examples Improving print qualityImproving print quality Light print or fade Correcting print defectsToner specks DropoutsToner smear Gray backgroundLoose toner Vertical repetitive defectsSkew Misformed charactersCurl or wave Wrinkles or creasesCleaning the printer Cleaning the toner cartridge area Cleaning the printer paper path Stack when new paper is added. This helps prevent multiple Clearing printer paper jamsTypical paper jam locations Removing a jammed Page Paper jam removing torn pieces of paper Changing the pickup roller Page Cleaning the pickup roller Resetting the printer Troubleshooting the printer Troubleshooting Copier/Scanner Copying problems Scanning problemsScanner did nothing Is the wrong printer selected?Did you send a print or copy job before attempting to scan? Do you have other devices running on your computer? No preview appeared on screen Are you currently copying or printing?Is the original loaded correctly? Scanned image is of poor quality Is the image quality better when printed?Is the image skewed crooked? Is the scanner dirty?Part of the image did not scan or is missing text Text cannot be edited Does the original have text that is tightly spaced?Is the original of poor quality? Is your printer set for bi-directional communication? Scan takes too longUnable to activate Twain source Error messages appear on the screenNo copy came out or the scanner did nothing Is paper loaded in the printer paper input tray?Did you send a print job before attempting to copy? Copies are blank, missing images, or faded Preventative steps Improving scan/copy qualityImage defect examples Vertical white stripes Correcting scan/copy defectsBlank pages Too light or darkBlack dots or streaks Unclear textImage prints at reduced size Calibrating the scanner Accessing the Calibration utilityCleaning the scanner Clearing scanner jams Clearing jams Clearing hard-to-reach jams Removing the scanner 113 Service and supportAvailability Obtaining hardware serviceGuidelines for repacking the printer Guidelines for repacking the scanner Service information form Service information formWhat needs to be done? HP Support European Customer Support Center Italian SpanishPortuguese Page World Wide Web URL Online servicesAmerica Online CompuServetmCanada Obtaining software utilities and electronic informationAsia-Pacific countries/regions Australia, New Zealand, and IndiaHP service information HP direct ordering for accessories or suppliesHP Support Assistant compact disc HP SupportPackPage Worldwide sales and service offices Denmark Greece Czech Republic GermanyFar East Region Hungary IndiaLatin American Headquarters Korea New ZealandNorway MéxicoSweden SpainSwitzerland TaiwanService and support 131 Printer specificationsPrinter specifications Environmental specifications SpecificationsElectrical specifications AcousticsPrinter capacities and ratings Printer specifications Physical specificationsFCC compliance Protecting the Environment Environmental Product Stewardship ProgramThis HP LaserJet printer eliminates This HP LaserJet printer design reducesPlastics HP Cartridge Recycling Program informationHP toner cartridges PaperMaterial safety data sheet Declaration of Conformity Regulatory statementsLaser safety statement Canadian DOC regulationsKorean EMI statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for Finland141 ScannerspecificationsSpecifications Printer capacities and ratings Appendix B Scanner specifications FCC compliance Design of this HP scanner facilitates the recycling Environmental product stewardshipRegulatory statements Laser safety statement Laser statement for Finland Appendix B Scanner specifications 151 Paper specificationsSupported paper sizes printer Printer paper specificationsSymptom Problem with Paper Solution Guidelines for using paperLabels TransparenciesLabel construction Envelopes Envelope constructionEnvelopes with double-side-seams Envelope storage Envelopes with adhesive strips or flapsCard stock and heavy media Card stock constructionCard stock guidelines Appendix C Paper specifications 159 Memory DIMMsInstalling DIMMs memory Page Test Dimm installation Removing DIMMs Appendix D Memory DIMMs 165 WarrantylicensingHP Software License Terms Hewlett-Packard software license agreementPage Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement How do I know when the HP toner is running out? Limited warranty for toner cartridge lifeWhat does this warranty not cover? How long does the coverage last?How does State, Province or Country Law apply? How do I return the faulty cartridge?Appendix E Warranty and licensing Accessories Ordering information173 Memory Ordering information Description or Use Order Number175 Ordering information Description or Use Order NumberAppendix F Accessories and ordering information 177 Scanner resolution and gray scaleOverview Resolution and gray-scale guidelines 76 x 127 mm 150 dpi 152 x 254 mm 300 dpi ResolutionGray scale Usage table Uses for 1 bit setting Uses for 8 bit settingAppendix G Scanner resolution and gray scale Index IndexOCR Index Index Page C4218-90962

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