7 Managing the toner cartridge
This chapter provides information on the following subjects:
●HP toner cartridges
●Redistributing toner
●Changing the toner cartridge
S e r J e t 0 0 a
Page
User Guide
Trademark Credits
Warranty
Copyright Hewlett- Packard Company
Contents
Printing media
Copying tasks
Troubleshooting the Copier/Scanner
Appendix a Printer specifications
Index
Getting to know the printer
Create professional documents
Printer features and benefits
Print with excellent quality
Save money
Printer components
Ready light
Printer control panel
Front single-sheet paper input tray
Printer paper input trays
Printer paper guides
Rear paper input tray
Straight-through paper output path
Printer paper output paths
Paper output bin
Printer door
Minimum supported paper size 76 by 127 mm 3 by 5
Choosing paper and other media
Maximum supported paper size 216 by 356 mm 8.5 by 14
Specific types
Loading paper into the printer
Voltage conversions
Turning the power off
Windows
Accessing printer properties driver and help
Printer properties driver
Windows 9x & NT
Online help
Printer online help
Printer properties online help
Printing a self-test
Getting to know the printer
Getting to know the Copier/Scanner
Copy
Scanner features and benefits
Powerful copier software Copier Control Panel
Scan
Getting to know the software
Close Document Assistant
Accessing the Document Assistant
Document Assistant Windows 9x & NT
Click Programs Click HP LaserJet Click Document Assistant
LaserJet Document Desktop Windows 3.1x, 9x, NT
Accessing the LaserJet Document Desktop Windows 9x & NT
Accessing the LaserJet Document Desktop Windows
Copier Control Panel
Quick Copy settings
LaserJet Toolbox
Accessing the LaserJet Toolbox Windows 9x & NT
Scanner control panel
Copier/Scanner components
Scanner door
Scanner paper input tray, guides, and output path
Supported paper sizes and types media
Precautions for copying and scanning
Loading Copier/Scanner originals
LaserJet Document Desktop Click Help from the main menu
Accessing the online help
Document Assistant Click Tools, and then click Help
Getting to know the Copier/Scanner
Printing media
Printing transparencies
Printing envelopes
Printing labels
Printing letterhead
Printing cards
Printing tasks
Printing with manual feed
Printing on both sides of the paper manual duplexing
Manual duplex using the paper output bin standard
Manual duplex special heavy-media, card stock
Printing watermarks
Accessing the watermark feature
Accessing the multiple pages per sheet feature
On next
Printing booklets
Page
Canceling a print job
Finishing tab under Print Quality, click EconoMode
Changing print quality settings
Print using EconoMode save toner
Printing tasks
Scanning tasks
Scanning to fax
Using the Fax feature
Scanning to e-mail
Using the E-Mail feature
Editing scanned text OCR
Using the OCR feature
Software application Accessing the online help
Storing scanned text or images
Using the Store feature
Scanning
Accessing the contrast feature
Acquiring an image
Contrast sensitive originals
Image Enhancement
Accessing image enhancement features
Enhancing the scanned image
Annotations
Canceling scan or copy jobs
Accessing the annotation features
Adding annotations to scanned images
Scanning tasks
Copying tasks
Making Quick Copies
Copy overview
Accessing the Quick Copy settings
Accessing the Copier Control Panel
Using the Copier Control Panel
Canceling copy jobs
Managing the toner cartridge
HP toner cartridges
Redistributing toner
Changing the toner cartridge
Troubleshooting the printer
Pages printed however
Finding the solution
Pages did not print
Light status legend
Printer light patterns
Paper out
Error messages on screen Error Message Solution
Error messages on screen
Subdirectory C\Windows\Temp
Paper handling problems Problem Solution
Paper handling problems
Printed page is different than what appeared on screen
Printed page problems Problem Solution
Printed page problems Problem Solution
Image defect examples
Improving print quality
Improving print quality
Dropouts
Correcting print defects
Light print or fade
Toner specks
Vertical repetitive defects
Gray background
Toner smear
Loose toner
Wrinkles or creases
Misformed characters
Skew
Curl or wave
Cleaning the printer
Cleaning the toner cartridge area
Cleaning the printer paper path
Typical paper jam locations
Stack when new paper is added. This helps prevent multiple
Clearing printer paper jams
Removing a jammed
Page
Paper jam removing torn pieces of paper
Changing the pickup roller
Page
Cleaning the pickup roller
Resetting the printer
Troubleshooting the printer
Troubleshooting Copier/Scanner
Copying problems
Scanning problems
Did you send a print or copy job before attempting to scan?
Scanner did nothing
Is the wrong printer selected?
Do you have other devices running on your computer?
Is the original loaded correctly?
No preview appeared on screen
Are you currently copying or printing?
Is the scanner dirty?
Is the image quality better when printed?
Scanned image is of poor quality
Is the image skewed crooked?
Part of the image did not scan or is missing text
Is the original of poor quality?
Text cannot be edited
Does the original have text that is tightly spaced?
Is your printer set for bi-directional communication?
Scan takes too long
Unable to activate Twain source
Error messages appear on the screen
Did you send a print job before attempting to copy?
No copy came out or the scanner did nothing
Is paper loaded in the printer paper input tray?
Copies are blank, missing images, or faded
Preventative steps
Improving scan/copy quality
Image defect examples
Too light or dark
Correcting scan/copy defects
Vertical white stripes
Blank pages
Image prints at reduced size
Black dots or streaks
Unclear text
Calibrating the scanner
Accessing the Calibration utility
Cleaning the scanner
Clearing scanner jams
Clearing jams
Clearing hard-to-reach jams
Removing the scanner
113
Service and support
Availability
Obtaining hardware service
Guidelines for repacking the printer
Guidelines for repacking the scanner
What needs to be done?
Service information form
Service information form
HP Support
European Customer Support Center
Portuguese
Italian
Spanish
Page
CompuServetm
Online services
World Wide Web URL
America Online
Australia, New Zealand, and India
Obtaining software utilities and electronic information
Canada
Asia-Pacific countries/regions
HP SupportPack
HP direct ordering for accessories or supplies
HP service information
HP Support Assistant compact disc
Page
Worldwide sales and service offices
India
Czech Republic Germany
Denmark Greece
Far East Region Hungary
México
Korea New Zealand
Latin American Headquarters
Norway
Taiwan
Spain
Sweden
Switzerland
Service and support
131
Printer specifications
Acoustics
Specifications
Printer specifications Environmental specifications
Electrical specifications
Printer capacities and ratings
Printer specifications Physical specifications
FCC compliance
This HP LaserJet printer design reduces
Environmental Product Stewardship Program
Protecting the Environment
This HP LaserJet printer eliminates
Paper
HP Cartridge Recycling Program information
Plastics
HP toner cartridges
Material safety data sheet
Declaration of Conformity
Regulatory statements
Korean EMI statement
Laser safety statement
Canadian DOC regulations
Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat
Laser statement for Finland
141
Scannerspecifications
Specifications
Printer capacities and ratings
Appendix B Scanner specifications
FCC compliance
Design of this HP scanner facilitates the recycling
Environmental product stewardship
Regulatory statements
Laser safety statement
Laser statement for Finland
Appendix B Scanner specifications
151
Paper specifications
Supported paper sizes printer
Printer paper specifications
Symptom Problem with Paper Solution
Guidelines for using paper
Label construction
Labels
Transparencies
Envelopes with double-side-seams
Envelopes
Envelope construction
Envelope storage
Envelopes with adhesive strips or flaps
Card stock guidelines
Card stock and heavy media
Card stock construction
Appendix C Paper specifications
159
Memory DIMMs
Installing DIMMs memory
Page
Test Dimm installation
Removing DIMMs
Appendix D Memory DIMMs
165
Warrantylicensing
HP Software License Terms
Hewlett-Packard software license agreement
Page
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
How long does the coverage last?
Limited warranty for toner cartridge life
How do I know when the HP toner is running out?
What does this warranty not cover?
How does State, Province or Country Law apply?
How do I return the faulty cartridge?
Appendix E Warranty and licensing
173
Accessories
Ordering information
Memory
Ordering information Description or Use Order Number
175
Ordering information Description or Use Order Number
Appendix F Accessories and ordering information
177
Scanner resolution and gray scale
Overview
Resolution and gray-scale guidelines
76 x 127 mm 150 dpi 152 x 254 mm 300 dpi
Resolution
Gray scale
Usage table Uses for 1 bit setting Uses for 8 bit setting
Appendix G Scanner resolution and gray scale
Index
Index
OCR
Index
Index
Page
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