HP 5605 Paper has jammed the automatic document feeder, To clean the rollers or separator pad

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Troubleshooting

Chapter 11

Paper has jammed the automatic document feeder

Solution

1.Lift the cover of the automatic document feeder.

2.Gently pull the paper out of the rollers.

Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.

3.Close the cover of the automatic document feeder.

The automatic document feeder picks up too many pages or none at all

Cause You need to clean the separator pad or rollers inside the automatic document feeder. Pencil lead, wax, or ink can build up on the rollers and separator pad after extensive use, or if you copy handwritten originals or originals that are heavy with ink.

●If the automatic document feeder does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.

●If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.

Solution Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.

If the problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually.

To clean the rollers or separator pad

1.Lift the cover of the automatic document feeder.

The rollers and separator pad are identified in the following illustration.

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HP Officejet 5600 All-in-One series

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Contents HP Officejet 5600 All-in-One series User Guide Safety information Contents Troubleshooting information HP All-in-One at a glance HP All-in-One overviewLabel Description Label Name and Description Control panel featuresCopy Menu Menu overviewLabel Scan To menu Text and symbolsSetup Menu Fax MenuUse the HP Image Zone software Enter text using the keypad on the control panelTo enter a space, pause, or symbol To erase a letter, number, or symbolTo open the HP Image Zone software on a Mac To open the HP Image Zone software on a Windows computerUser Guide Setup GuideFind more information Sources of informationHP Image Zone Help Use the onscreen Help To access the HP Image Zone Help on a Windows computerUse the Help on a Windows computer Index ContentsDisplay area SearchHelp toolbar Use the Help on a MacNavigation panes To access the HP Image Zone Help on a MacBack Help Center Search area Set your language and country/region Finish setting up your HP All-inOne Set your preferencesAdjust the volume Fax setupChoose the right fax setup for your home or office Set up the HP All-in-One for faxingCountries/regions with a parallel-type phone system Finish setup Questions DSL service Select your fax setup caseYou answered No to all Recommended fax setup for parallel-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for serial-type phone systems Case a Separate fax line no voice calls received To set up your HP All-in-One with a separate fax lineBack view of the HP All-in-One To set up your HP All-in-One with DSL Case B Set up your HP All-in-One with DSLCase D Fax with a distinctive ring service on the same line To set up your HP All-in-One with a distinctive ring service Case E Shared voice/fax line To set up your HP All-in-One with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up your HP All-in-One with voice mailTo set up your HP All-in-One with a computer modem Case H Shared voice/fax line with computer modem Example of a parallel splitter Case I Shared voice/fax line with answering machine Back view of the HP All-in-One Example of a parallel splitter Back view of the HP All-in-One Finish setup Example of a parallel splitter Set the answer mode Change settings on the HP All-in-One to receive faxesTo change the answer ring pattern from the control panel Change the answer ring pattern distinctive ringingSet the number of rings before answering To test your fax setup from the control panel Test your fax setupSet the fax header Set up speed dialingCreate individual speed dial entries Create group speed dial entries To load an original in the automatic document feeder Load originals and load paperLoad originals Load an original in the automatic document feederTo load an original on the glass Choose papers for printing and copyingLoad an original on the glass Recommended papers for printing and copyingPapers to avoid when copying Papers to avoid when printingPapers to avoid Load full-size paper Load paperTo load full-size paper Load originals and load paper Load index cards Load 10 x 15 cm 4 x 6 inch photo paperTo load index cards in the input tray Load envelopesTo load envelopes HP Premium Inkjet Transparency Film Load other types of paperHP Iron-On Transfers HP Inkjet Labels Avoid paper jamsTo load labels Load originals and load paper To make a copy from the control panel Use the copy featuresChange the copy settings Make a copyTo make a borderless copy of a photo from the control panel To change the copy settings for the current job onlyTo save the current settings as defaults for future jobs Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoPress Start Black or Start Color Stop copyingCopy Scan an image Use the scan featuresScan an original to a computer Send as an e-mail attachment Send using HP Instant ShareShare a scanned image with friends and relatives Stop scanningEdit a scanned document Print a scanned imageEdit a scanned image Edit a scanned photo or graphicScan To print from a software application Mac Print from your computerPrint from a software application To print from a software application WindowsWindows users Change the print settingsTo change the print settings for all future jobs To change the print settings for the current jobTo stop a print job from the computer Windows XP users To change all other print settingsStop a print job To stop a print job from the HP All-in-OneTo stop a print job from the computer Mac Send a fax Use the fax featuresSend a basic fax Press Start Black Send a fax manually from a phoneTo send a fax manually from a phone To send a fax using monitor dialing from the control panel Send a fax using monitor dialingReceive a fax Set up backup fax receptionReceive a fax manually Reprint received faxes from memory To set backup fax reception from the control panelPrint reports Print fax error reportsPrint fax confirmation reports Stop faxing To cancel a number you are dialingTo stop faxing from the control panel Fax U.S. or Canada, dial 1-800-474-6836 1-800-HP invent Order suppliesOrder other supplies Print cartridges HP reorder numberCountry/region Number for ordering Maintain your HP All-in-One Clean the HP All-in-OneClean the glass To clean the glassClean the lid backing Print a self-test report Clean the exteriorHandle the print cartridges Work with print cartridgesReplace the print cartridges To replace the print cartridges Maintain your HP All-in-One Use a photo print cartridge Use the print cartridge protector Align the print cartridges Clean the print cartridge contacts Clean the print cartridgesTo clean the print cartridges from the control panel To clean the print cartridge contacts To clean the area around the ink nozzles Clean the area around the ink nozzlesMaintain your HP All-in-One Maintain your HP All-in-One Other sources of information Troubleshooting informationTroubleshooting common setup issues Additional troubleshooting topics in this User GuideMy HP All-in-One does not turn on Setup troubleshootingHardware setup troubleshooting View the Readme fileTroubleshooting Control panel display shows the wrong language HP All-in-One does not print Fax Setup Wizard Windows or Fax Setup Utility Mac runs Software installation troubleshootingRed X appears on the USB connect prompt To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears WindowsReceived a message that an unknown error has occurred To uninstall from a Windows computer, method To start the Fax Setup Wizard WindowsTo start the Fax Setup Utility Mac Uninstall and reinstall the softwareOn the Windows taskbar, click Start, Settings, Control Panel Double-click the Applications HP All-in-One Software folder Fax setup troubleshootingSelect Reinstall To uninstall from a MacFax Connected to Active Telephone Wall Jack test failed SolutionFax test failed Fax Hardware Test failedPhone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Using Correct Type of Phone Cord with Fax test failedFax Line Condition test failed Control panel display always shows Phone Off Hook HP All-in-One is having problems sending and receiving faxesUser Guide 105 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes HP All-in-One cannot send faxes, but can receive faxes To extend your phone cord Fax tones are recorded on my answering machinePaper troubleshooting Operational troubleshootingPaper has jammed the HP All-in-One Paper has jammed the automatic document feeder To clean the rollers or separator padPrint cartridge troubleshooting Device updateTo use device update Device update WindowsDevice update Mac 116 Warranty HP warranty and supportWarranty upgrades HP product Duration of limited warranty Warranty informationBefore you call HP customer support Access your serial number and service IDGet support and other information from the Internet Call elsewhere in the world Call in North America during warrantyUser Guide 121 Prepare your HP All-in-One for shipment HP Quick Exchange Service JapanReplace the print cartridges in your HP All-in-One Remove the control panel faceplate Pack your HP All-in-One Paper tray capacities Paper specificationsTechnical information System requirementsPrint margin specifications Print specificationsPaper sizes Fax specifications Copy specificationsEnvironmental specifications Scan specificationsPhysical specifications Power specificationsEnvironmental product stewardship program HP inkjet supplies recycling program Regulatory noticesRegulatory model identification number FCC statement 132 Geräuschemission Declaration of conformity European Economic Area134 Index Symbols/NumericsMaintenance User Guide 137 138 Q5610-90155
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5610, 5610v, 5605, 5610xi specifications

The HP 5605, 5610v, and 5610xi are integral components of HP's versatile line of managed networking equipment, primarily aimed at delivering robust performance for small to medium-sized businesses. Built with a focus on reliability and efficiency, these models cater to the increasing demands of today's network environments.

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The HP 5610xi model takes performance a notch higher with its expanded capabilities, tailored for growing networks. It boasts a higher throughput and supports additional features like IPv6 for future-proofing, recognizing the growing need for devices that can handle modern networking demands.

Security is a critical factor and these devices come equipped with various security features including Access Control Lists (ACLs) and options for encrypted connections. This ensures that sensitive data is well protected against unauthorized access.

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