HP 5610v, 5610xi, 5605 manual Troubleshooting information

Page 5

11

Troubleshooting information

89

 

View the Readme file

90

 

Setup troubleshooting

90

 

Operational troubleshooting

110

 

Device update

113

12 HP warranty and support

117

 

Warranty

117

 

Before you call HP customer support

119

 

Access your serial number and service ID

119

 

Get support and other information from the Internet

119

 

Call in North America during warranty

120

 

Call elsewhere in the world

120

 

HP Quick Exchange Service (Japan)

122

 

Prepare your HP All-in-One for shipment

122

 

Pack your HP All-in-One

124

13

Technical information

125

 

System requirements

125

 

Paper specifications

125

 

Print specifications

126

 

Copy specifications

127

 

Fax specifications

127

 

Scan specifications

128

 

Physical specifications

128

 

Power specifications

128

 

Environmental specifications

128

 

Additional specifications

128

 

Environmental product stewardship program

129

 

Regulatory notices

130

 

Declaration of conformity (European Economic Area)

133

 

HP Officejet 5600 All-in-One series declaration of conformity

134

Index

135

2

HP Officejet 5600 All-in-One series

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Contents HP Officejet 5600 All-in-One series User Guide Safety information Contents Troubleshooting information Label Description HP All-in-One overviewHP All-in-One at a glance Label Name and Description Control panel featuresLabel Menu overviewCopy Menu Setup Menu Text and symbolsFax Menu Scan To menuTo enter a space, pause, or symbol Enter text using the keypad on the control panelTo erase a letter, number, or symbol Use the HP Image Zone softwareTo open the HP Image Zone software on a Mac To open the HP Image Zone software on a Windows computerFind more information Setup GuideSources of information User GuideHP Image Zone Help Use the Help on a Windows computer To access the HP Image Zone Help on a Windows computerUse the onscreen Help Index ContentsDisplay area SearchHelp toolbar Use the Help on a MacNavigation panes To access the HP Image Zone Help on a MacBack Help Center Search area One Finish setting up your HP All-inSet your preferences Set your language and country/regionAdjust the volume Fax setupCountries/regions with a parallel-type phone system Set up the HP All-in-One for faxingChoose the right fax setup for your home or office Finish setup You answered No to all Select your fax setup caseQuestions DSL service Recommended fax setup for serial-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for parallel-type phone systems Back view of the HP All-in-One To set up your HP All-in-One with a separate fax lineCase a Separate fax line no voice calls received To set up your HP All-in-One with DSL Case B Set up your HP All-in-One with DSLCase D Fax with a distinctive ring service on the same line To set up your HP All-in-One with a distinctive ring service Case E Shared voice/fax line To set up your HP All-in-One with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up your HP All-in-One with voice mailTo set up your HP All-in-One with a computer modem Case H Shared voice/fax line with computer modem Example of a parallel splitter Case I Shared voice/fax line with answering machine Back view of the HP All-in-One Example of a parallel splitter Back view of the HP All-in-One Finish setup Example of a parallel splitter Set the answer mode Change settings on the HP All-in-One to receive faxesSet the number of rings before answering Change the answer ring pattern distinctive ringingTo change the answer ring pattern from the control panel To test your fax setup from the control panel Test your fax setupCreate individual speed dial entries Set up speed dialingSet the fax header Create group speed dial entries Load originals Load originals and load paperLoad an original in the automatic document feeder To load an original in the automatic document feederLoad an original on the glass Choose papers for printing and copyingRecommended papers for printing and copying To load an original on the glassPapers to avoid Papers to avoid when printingPapers to avoid when copying To load full-size paper Load paperLoad full-size paper Load originals and load paper Load index cards Load 10 x 15 cm 4 x 6 inch photo paperTo load envelopes Load envelopesTo load index cards in the input tray HP Iron-On Transfers Load other types of paperHP Premium Inkjet Transparency Film To load labels Avoid paper jamsHP Inkjet Labels Load originals and load paper Change the copy settings Use the copy featuresMake a copy To make a copy from the control panelTo save the current settings as defaults for future jobs To change the copy settings for the current job onlyMake a 10 x 15 cm 4 x 6 inch borderless copy of a photo To make a borderless copy of a photo from the control panelPress Start Black or Start Color Stop copyingCopy Scan an original to a computer Use the scan featuresScan an image Share a scanned image with friends and relatives Send using HP Instant ShareStop scanning Send as an e-mail attachmentEdit a scanned image Print a scanned imageEdit a scanned photo or graphic Edit a scanned documentScan Print from a software application Print from your computerTo print from a software application Windows To print from a software application MacTo change the print settings for all future jobs Change the print settingsTo change the print settings for the current job Windows usersStop a print job To change all other print settingsTo stop a print job from the HP All-in-One To stop a print job from the computer Windows XP usersTo stop a print job from the computer Mac Send a basic fax Use the fax featuresSend a fax To send a fax manually from a phone Send a fax manually from a phonePress Start Black To send a fax using monitor dialing from the control panel Send a fax using monitor dialingReceive a fax manually Set up backup fax receptionReceive a fax Reprint received faxes from memory To set backup fax reception from the control panelPrint fax confirmation reports Print fax error reportsPrint reports To stop faxing from the control panel To cancel a number you are dialingStop faxing Fax Order other supplies Order suppliesPrint cartridges HP reorder number U.S. or Canada, dial 1-800-474-6836 1-800-HP inventCountry/region Number for ordering Clean the glass Clean the HP All-in-OneTo clean the glass Maintain your HP All-in-OneClean the lid backing Print a self-test report Clean the exteriorReplace the print cartridges Work with print cartridgesHandle the print cartridges To replace the print cartridges Maintain your HP All-in-One Use a photo print cartridge Use the print cartridge protector Align the print cartridges To clean the print cartridges from the control panel Clean the print cartridgesClean the print cartridge contacts To clean the print cartridge contacts To clean the area around the ink nozzles Clean the area around the ink nozzlesMaintain your HP All-in-One Maintain your HP All-in-One Troubleshooting common setup issues Troubleshooting informationAdditional troubleshooting topics in this User Guide Other sources of informationHardware setup troubleshooting Setup troubleshootingView the Readme file My HP All-in-One does not turn onTroubleshooting Control panel display shows the wrong language HP All-in-One does not print Fax Setup Wizard Windows or Fax Setup Utility Mac runs Software installation troubleshootingTo start the installation from a Mac To start the installation from a Windows computerMinimum system checks screen appears Windows Red X appears on the USB connect promptReceived a message that an unknown error has occurred To start the Fax Setup Utility Mac To start the Fax Setup Wizard WindowsUninstall and reinstall the software To uninstall from a Windows computer, methodOn the Windows taskbar, click Start, Settings, Control Panel Select Reinstall Fax setup troubleshootingTo uninstall from a Mac Double-click the Applications HP All-in-One Software folderFax test failed SolutionFax Hardware Test failed Fax Connected to Active Telephone Wall Jack test failedPhone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Using Correct Type of Phone Cord with Fax test failedFax Line Condition test failed Control panel display always shows Phone Off Hook HP All-in-One is having problems sending and receiving faxesUser Guide 105 HP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes HP All-in-One cannot send faxes, but can receive faxes To extend your phone cord Fax tones are recorded on my answering machinePaper troubleshooting Operational troubleshootingPaper has jammed the HP All-in-One Paper has jammed the automatic document feeder To clean the rollers or separator padPrint cartridge troubleshooting Device updateTo use device update Device update WindowsDevice update Mac 116 Warranty upgrades HP warranty and supportWarranty HP product Duration of limited warranty Warranty informationGet support and other information from the Internet Access your serial number and service IDBefore you call HP customer support Call elsewhere in the world Call in North America during warrantyUser Guide 121 Replace the print cartridges in your HP All-in-One HP Quick Exchange Service JapanPrepare your HP All-in-One for shipment Remove the control panel faceplate Pack your HP All-in-One Technical information Paper specificationsSystem requirements Paper tray capacitiesPaper sizes Print specificationsPrint margin specifications Fax specifications Copy specificationsPhysical specifications Scan specificationsPower specifications Environmental specificationsEnvironmental product stewardship program Regulatory model identification number Regulatory noticesHP inkjet supplies recycling program FCC statement 132 Geräuschemission Declaration of conformity European Economic Area134 Index Symbols/NumericsMaintenance User Guide 137 138 Q5610-90155
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5610, 5610v, 5605, 5610xi specifications

The HP 5605, 5610v, and 5610xi are integral components of HP's versatile line of managed networking equipment, primarily aimed at delivering robust performance for small to medium-sized businesses. Built with a focus on reliability and efficiency, these models cater to the increasing demands of today's network environments.

One of the main features of the HP 5605 is its capacity as a Layer 3 switch, allowing for efficient management of traffic between multiple networks. With the potential to support Virtual LANs (VLANs), administrators can segment network traffic for better performance and security. The device is equipped with Gigabit Ethernet ports, enabling high-speed connectivity essential for data-intensive applications. Moreover, the HP 5605 provides advanced management features that allow for the customization of network settings to optimize performance per specific business requirements.

Meanwhile, the HP 5610v series enhances networking capabilities through its innovative technologies. It supports advanced routing protocols like Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP), which are crucial for directing traffic efficiently across complex networks. The inclusion of Power over Ethernet (PoE) allows the connection of devices such as IP phones and wireless access points without needing additional power sources. Such conveniences streamline installation and reduce overhead costs.

The HP 5610xi model takes performance a notch higher with its expanded capabilities, tailored for growing networks. It boasts a higher throughput and supports additional features like IPv6 for future-proofing, recognizing the growing need for devices that can handle modern networking demands.

Security is a critical factor and these devices come equipped with various security features including Access Control Lists (ACLs) and options for encrypted connections. This ensures that sensitive data is well protected against unauthorized access.

Overall, the HP 5605, 5610v, and 5610xi are designed to offer reliability, high performance, and advanced functionalities suited to businesses operating in dynamic environments. Their capabilities to support a variety of traffic management protocols, along with the convenience of PoE, make them a valuable addition to any organizational network architecture. With easy management interfaces and robust security options, these models stand out as essential tools for modern networking challenges.
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