Chapter 12
The printout is blank
Cause: The original is placed incorrectly on the glass.
Solution: Place your original print side down on the left front corner of the glass.
Troubleshooting
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see Print cartridge troubleshooting.
A borderless copy has white space around the edges
Cause: You are trying to make a borderless copy of a very small original.
Solution: When you make a borderless copy of a very small original, the HP
Depending on the size of the borderless copy you are trying to make, the minimum size of the original varies. For example, you cannot enlarge a passport photo to create a
If you want to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the enlarged image.
Cause: You are trying to make a borderless copy without using photo paper.
Solution: Use photo paper to make borderless copies.
110 Troubleshooting