HP F2187, F2180, F2140, F2120, F2110 manual To check the ink levels from the HP Photosmart Software

Page 90

Troubleshooting

Chapter 12

3.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.

4.If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.

This report provides useful information about your print cartridges, including status information.

5.If the self-test report shows a problem, clean the print cartridges.

6.Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes before reinserting.

1Copper-colored contacts

2Ink nozzles (do not clean)

7.If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.

To check the ink levels from the HP Photosmart Software

1.In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device.

The Printer Toolbox appears.

2.Click the Estimated Ink Level tab.

The estimated ink levels for the print cartridges appear.

88 Troubleshooting

Image 90

Contents HP Deskjet F2100 All-in-One series Page Contents Use the copy features Use the scan featuresMaintain the HP All-in-One Troubleshooting HP warranty and supportShop for printing supplies Technical information HP Deskjet F2100 All-in- One series Help Chapter Copy HP All-in-One overviewHP All-in-One at a glance ScanControl panel buttons LabelStatus light overview Label Icon Name and DescriptionLabel Description Use the HP Photosmart software HP All-in-One overview Setup Guide Find more informationFind more information How do I? How do I? Supported connection types To enable printer sharing on a Windows computerConnection information Use printer sharingConnection information Choose papers for printing and copying Load originals and load paperLoad originals To load an original on the glassHP Premium Photo Paper Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Inkjet PaperRecommended papers for printing only Papers to avoid Additional papers to avoid when copyingLoad paper HP CD/DVD TattoosLoad full-size paper To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper Load index cards Related topicsLoad envelopes To load index cards in the input trayLoad other types of paper To load envelopesHP Iron-On Transfers for printing only Avoid paper jams HP Inkjet labels for printing onlyHP CD/DVD Tattoo labels for printing only Print from your computer Print from a software applicationTo print from a software application Set the paper size Make the HP All-in-One the default printerChange the print settings for the current job To set the paper sizeSet the paper type for printing To set the paper type for printingChange the print speed or quality View the print resolutionTo view the print resolution Change the page orientationScale the document size Change the saturation, brightness, or color toneChange the default print settings Printing shortcutsPreview your print job Click the Printing Shortcuts tab Create printing shortcutsTo create a printing shortcut To delete a printing shortcutPerform special print jobs Print a borderless imageTo print a borderless image Print a photo on photo paper To print a photo on photo paperOff applies no HP real life technologies to the image Print using Maximum dpiCreate custom CD/DVD labels To create custom CD/DVD labelsTo print in Maximum dpi mode Print on both sidesTo print on both sides Print a multiple-page document as a booklet To print a multiple-page document as a booklet Print multiple pages on a single sheet To print multiple pages on a single sheetPrint a multiple-page document in reverse order To print a multiple-page document in reverse orderTo reverse an image for iron-on transfers Reverse an image for iron-on transfersPrint on transparencies Set Mirror Image to OnPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesPrint a poster To print a posterTo print a Web Stop a print jobPrint a Web To stop a print job from the HP All-in-OneTo resume a print job from the control panel Resume a print jobTo stop a print job from the computer To resume a print job from the computerUse the copy features Make a copySet the copy paper type Change copy speed To make a Fast copyCopy a two-page black-and-white document Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoStop copying To stop copyingUse the scan features Scan an originalEdit a scanned preview image Edit a scanned imageTo scan to a computer Edit a scanned document Stop scanningTo stop scanning Scan Clean the glass Clean the HP All-in-OneClean the exterior To clean the glassPrint a self-test report Clean the lid backingTo clean the lid backing To print a self-test reportWork with print cartridges Handle the print cartridges Check the estimated ink levelsPrinter Toolbox appears Click the Estimated Ink Level tab Replace the print cartridgesTo check the ink levels from the HP Photosmart Software Choose the right cartridge combinationTo replace the print cartridges Maintain the HP All-in-One Maintain the HP All-in-One Use ink-backup mode Ink-backup mode output Exit ink-backup modeUse a photo print cartridge Store the print cartridges Print cartridge storage and handlingPrint cartridge protector Align the print cartridges To align newly installed print cartridges Clean the print cartridges Clean the print cartridge contactsTo clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzlesClean the print cartridges Remove ink from your skin and clothing RemedyShop for printing supplies Order paper or other media Order print cartridgesClick the Estimated Ink Levels tab Order other supplies Number for orderingTroubleshooting Troubleshooting tipsCommunication problems over a USB connection Information on paper View the Readme file Hardware setup troubleshootingClear paper jams To clear a paper jam from the rear doorTroubleshooting common setup issues SolutionHP All-in-One will not turn on Troubleshooting HP All-in-One does not print Software installation troubleshooting To start the installation from a Windows computerMinimum system checks screen appears Solution To retry the plug and play Received a message that an unknown error has occurredRed X appears on the USB connect prompt Some of the buttons are missing in the HP Solution Center Registration screen does not appearUninstall and reinstall the software To uninstall from a Windows computer, methodPrint cartridge troubleshooting To troubleshoot print cartridgesTo check the ink levels from the HP Photosmart Software To print a self-test report Troubleshooting To replace the print cartridges Troubleshooting Troubleshooting Information on print cartridges Print quality troubleshooting Print and evaluate a self-testInk is bleeding or smearing Ink is not filling the text or graphics completelyText edges are jagged Printouts or copies seem blurry or fuzzyPrintouts or copies have vertical streaks Paper is not picked up from the input trayPrint troubleshooting Printouts or copies are slanted or skewedEnvelopes print incorrectly Borderless printing produces unexpected results HP All-in-One is not respondingCommunication problems over a USB connection To check the printer driver status Click SettingsNothing happens when I try to print HP All-in-One prints meaningless charactersPrint troubleshooting 103 Pages in my document came out in the wrong order Margins are not printing as expectedTo check your margin settings Text or graphics are cut off at the edge To preview the print layoutBlank page came out while printing Print troubleshooting 107 Copy troubleshooting Nothing happens when I try to copyParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Borderless copy has white space around the edgesScan troubleshooting Scan haltsScan fails Scanned image is incorrectly cropped Scan fails because of insufficient computer memoryScanned image is blank Scanned image has incorrect page layoutErrors Scanned image shows dotted lines instead of textText is incorrect or missing Flashing lights On light Device messages Firmware revision mismatchMemory is full Mechanism errorFile messages Scanner failureGeneral user messages No scan options Paper messagesDisconnected Out of disk spaceOut of paper Cannot load paper from input trayInk is drying Paper jam, misfeed or blocked carriageWrong paper width Power and connection messagesPaper mismatch HP All-in-One not foundCommunication test failed Improper shutdown Two-way communication lostPrint cartridge messages Low on inkNeed alignment or alignment failed Troubleshooting Align the print cartridges Printing in ink-backup mode Print cartridge is faulty or not installed properlySolution To resolve the problem HP warranty and support WarrantyPhone support period Placing a call After the phone support periodPack the HP All-in-One To pack the HP All-in-One Specifications Technical informationMaterial safety data sheets Paper usePlastics Recycling program HP inkjet supplies recycling programEnergy consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory notices FCC statementTechnical information

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