HP F2180, F2187, F2140, F2120, F2110 manual Flashing lights

Page 116

Troubleshooting

Chapter 12

This section contains the following topics:

Flashing lights

Device messages

File messages

General user messages

Paper messages

Power and connection messages

Print cartridge messages

Flashing lights

The lights on the HP All-in-One flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or blinking on the HP All-in-One.

On light

Check

Check

Paper

Description

Solution

 

Paper

Print

Type

 

 

 

light

Cartridge

lights

 

 

 

 

light

 

 

 

Off

Off

Off

Both off

The HP All-in-One is

Press the On button

 

 

 

 

turned off.

to turn the HP All-in-

 

 

 

 

 

One on.

 

 

 

 

 

 

Blinking

Off

Off

1 On,

The HP All-in-One is

Wait for the HP All-in-

 

 

 

1 Off

processing a job,

One to finish.

 

 

 

such as print, scan,

 

 

 

 

 

 

 

 

 

 

copy, or alignment.

 

 

 

 

 

 

 

Blink faster

Off

Off

1 On,

The HP All-in-One is

Wait for the HP All-in-

for 3

 

 

1 Off

busy.

One to finish.

seconds

 

 

 

 

 

 

 

 

 

and then

 

 

 

 

 

On

 

 

 

 

 

 

 

 

 

 

 

Blink for 20

Off

Off

1 On,

Scan was pressed,

Make sure the

seconds

 

 

1 Off

and there was no

computer is turned

and then

 

 

response from the

on, the HP All-in-One

 

 

 

On

 

 

 

computer.

software is installed,

 

 

 

 

 

and the computer is

 

 

 

 

 

connected to the

 

 

 

 

 

HP All-in-One with a

 

 

 

 

 

USB cable.

 

 

 

 

 

 

On

Blinking

Off

1 On,

The HP All-in-One is

Load paper and press

 

 

 

1 Off

out of paper.

the Resume button,

 

 

 

 

which is located next

 

 

 

 

 

 

 

 

 

 

to the Check Paper

 

 

 

 

 

and Check Print

 

 

 

 

 

Cartridge lights on the

 

 

 

 

 

control panel.

 

 

 

 

 

 

 

 

 

 

The HP All-in-One

Clear the paper jam,

 

 

 

 

has a paper jam.

and press the

 

 

 

 

 

Resume button,

 

 

 

 

 

which is located next

 

 

 

 

 

to the Check Paper

114 Troubleshooting

Image 116
Contents HP Deskjet F2100 All-in-One series Page Contents Maintain the HP All-in-One Use the copy featuresUse the scan features Shop for printing supplies TroubleshootingHP warranty and support Technical information HP Deskjet F2100 All-in- One series Help Chapter HP All-in-One overview HP All-in-One at a glanceCopy ScanControl panel buttons LabelStatus light overview Label Icon Name and DescriptionLabel Description Use the HP Photosmart software HP All-in-One overview Setup Guide Find more informationFind more information How do I? How do I? To enable printer sharing on a Windows computer Connection informationSupported connection types Use printer sharingConnection information Load originals and load paper Load originalsChoose papers for printing and copying To load an original on the glassRecommended papers for printing and copying HP Premium Plus Photo PaperHP Premium Photo Paper HP Premium Inkjet PaperRecommended papers for printing only Additional papers to avoid when copying Load paperPapers to avoid HP CD/DVD TattoosLoad full-size paper To load full-size paperLoad 10 x 15 cm 4 x 6 inch photo paper Load index cards Related topicsLoad envelopes To load index cards in the input trayHP Iron-On Transfers for printing only Load other types of paperTo load envelopes HP CD/DVD Tattoo labels for printing only Avoid paper jamsHP Inkjet labels for printing only To print from a software application Print from your computerPrint from a software application Make the HP All-in-One the default printer Change the print settings for the current jobSet the paper size To set the paper sizeSet the paper type for printing To set the paper type for printingView the print resolution To view the print resolutionChange the print speed or quality Change the page orientationScale the document size Change the saturation, brightness, or color tonePreview your print job Change the default print settingsPrinting shortcuts Create printing shortcuts To create a printing shortcutClick the Printing Shortcuts tab To delete a printing shortcutTo print a borderless image Perform special print jobsPrint a borderless image Print a photo on photo paper To print a photo on photo paperPrint using Maximum dpi Create custom CD/DVD labelsOff applies no HP real life technologies to the image To create custom CD/DVD labelsTo print on both sides To print in Maximum dpi modePrint on both sides Print a multiple-page document as a booklet To print a multiple-page document as a booklet Print multiple pages on a single sheet To print multiple pages on a single sheetPrint a multiple-page document in reverse order To print a multiple-page document in reverse orderReverse an image for iron-on transfers Print on transparenciesTo reverse an image for iron-on transfers Set Mirror Image to OnPrint a group of addresses on labels or envelopes To print a group of addresses on labels or envelopesPrint a poster To print a posterStop a print job Print a WebTo print a Web To stop a print job from the HP All-in-OneResume a print job To stop a print job from the computerTo resume a print job from the control panel To resume a print job from the computerSet the copy paper type Use the copy featuresMake a copy Change copy speed To make a Fast copyCopy a two-page black-and-white document Make a 10 x 15 cm 4 x 6 inch borderless copy of a photoStop copying To stop copyingUse the scan features Scan an originalTo scan to a computer Edit a scanned preview imageEdit a scanned image To stop scanning Edit a scanned documentStop scanning Scan Clean the HP All-in-One Clean the exteriorClean the glass To clean the glassClean the lid backing To clean the lid backingPrint a self-test report To print a self-test reportWork with print cartridges Handle the print cartridges Check the estimated ink levelsReplace the print cartridges To check the ink levels from the HP Photosmart SoftwarePrinter Toolbox appears Click the Estimated Ink Level tab Choose the right cartridge combinationTo replace the print cartridges Maintain the HP All-in-One Maintain the HP All-in-One Use ink-backup mode Use a photo print cartridge Ink-backup mode outputExit ink-backup mode Print cartridge protector Store the print cartridgesPrint cartridge storage and handling Align the print cartridges To align newly installed print cartridges Clean the print cartridges Clean the print cartridge contactsTo clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzlesClean the print cartridges Remove ink from your skin and clothing RemedyClick the Estimated Ink Levels tab Shop for printing suppliesOrder paper or other media Order print cartridges Order other supplies Number for orderingCommunication problems over a USB connection TroubleshootingTroubleshooting tips Information on paper Hardware setup troubleshooting Clear paper jamsView the Readme file To clear a paper jam from the rear doorHP All-in-One will not turn on Troubleshooting common setup issuesSolution Troubleshooting HP All-in-One does not print Minimum system checks screen appears Software installation troubleshootingTo start the installation from a Windows computer Red X appears on the USB connect prompt Solution To retry the plug and playReceived a message that an unknown error has occurred Some of the buttons are missing in the HP Solution Center Registration screen does not appearUninstall and reinstall the software To uninstall from a Windows computer, methodPrint cartridge troubleshooting To troubleshoot print cartridgesTo check the ink levels from the HP Photosmart Software To print a self-test report Troubleshooting To replace the print cartridges Troubleshooting Troubleshooting Information on print cartridges Print quality troubleshooting Print and evaluate a self-testInk is bleeding or smearing Ink is not filling the text or graphics completelyText edges are jagged Printouts or copies seem blurry or fuzzyPrintouts or copies have vertical streaks Paper is not picked up from the input trayEnvelopes print incorrectly Print troubleshootingPrintouts or copies are slanted or skewed Borderless printing produces unexpected results HP All-in-One is not respondingCommunication problems over a USB connection Click Settings Nothing happens when I try to printTo check the printer driver status HP All-in-One prints meaningless charactersPrint troubleshooting 103 Pages in my document came out in the wrong order Margins are not printing as expectedTo check your margin settings Blank page came out while printing Text or graphics are cut off at the edgeTo preview the print layout Print troubleshooting 107 Copy troubleshooting Nothing happens when I try to copyParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Borderless copy has white space around the edgesScan fails Scan troubleshootingScan halts Scan fails because of insufficient computer memory Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText is incorrect or missing ErrorsScanned image shows dotted lines instead of text Flashing lights On light Device messages Firmware revision mismatchMechanism error File messagesMemory is full Scanner failureGeneral user messages Paper messages DisconnectedNo scan options Out of disk spaceCannot load paper from input tray Ink is dryingOut of paper Paper jam, misfeed or blocked carriagePower and connection messages Paper mismatchWrong paper width HP All-in-One not foundCommunication test failed Improper shutdown Two-way communication lostNeed alignment or alignment failed Print cartridge messagesLow on ink Troubleshooting Align the print cartridges Printing in ink-backup mode Print cartridge is faulty or not installed properlySolution To resolve the problem HP warranty and support WarrantyPhone support period Placing a call After the phone support periodPack the HP All-in-One To pack the HP All-in-One Specifications Technical informationPlastics Material safety data sheetsPaper use Energy consumption Recycling programHP inkjet supplies recycling program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory notices FCC statementTechnical information
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