Mechanism error
Cause: The HP
Solution: Clear the paper jam.
For more information, see:
Clear paper jams
Cause: The print carriage is blocked.
Solution: Turn the HP
Memory is full
Cause: The document you are copying has exceeded the memory of the HP
Solution: Try making fewer copies at a time.
Scanner failure
Cause: The HP
Solution: Turn off the HP
If the problem persists, try plugging the power cord directly into a grounded power outlet rather than a surge protector or power strip. If the problem continues, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Troubleshooting
File messages
The following is a list of
•Error reading or writing the file
•File not found
•File format not supported
Errors 117