HP 500 manual Dvd, Keyboard and pointing stick

Page 73

Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

CD-ROM/DVD drive

 

 

 

Cannot read a CD

Make sure the CD/DVD is

CD/DVD drive

 

or DVD.

clean and inserted properly.

module.

 

 

Make sure the drive module

 

 

 

is inserted properly.

 

 

 

Restart the computer. Reset

 

 

 

the expansion base.

 

 

Region Code error

DVDs can contain embedded

 

 

when playing a

regional codes that prevent

 

 

DVD.

them from playing outside

 

 

 

the region in which they are

 

 

 

sold. This error indicates you

 

 

 

are trying to play a DVD

 

 

 

intended for a different

 

 

 

region.

 

 

General problems.

Make sure the drive module

CD/DVD drive

 

 

is installed or connected

module.

 

 

correctly.

Expansion base.

 

 

Restart the computer. Reset

Motherboard.

 

 

the expansion base.

 

 

Floppy drive

 

 

 

 

 

 

 

General problems.

Make sure the drive module

Floppy drive module.

 

 

is installed or connected

Floppy drive cable.

 

 

correctly.

Expansion base.

 

 

If the drive is installed in the

 

 

Motherboard.

 

 

expansion base, try

 

 

 

 

 

connecting it to a USB port,

 

 

 

or vice versa.

 

 

 

Check the settings in BIOS

 

 

 

Setup.

 

 

Keyboard and pointing stick

 

 

 

 

 

 

Some or all keys do

Check the settings in BIOS

Keyboard.

Try reconnecting the

not work properly.

Setup.

Motherboard.

keyboard and pointing stick

 

 

 

flex cables.

PS/2 keyboard and

Check the devices

PS/2 device.

 

mouse do not work.

separately.

Expansion base.

 

 

Suspend or shut down the

Motherboard.

 

 

computer before attaching

 

 

 

the device, so that it will be

 

 

 

detected properly.

 

 

 

Test the keyboard and

 

 

 

pointing stick with the

 

 

 

e-DiagTools diagnostics.

 

 

Pointing stick

Make sure the pointing stick

Keyboard.

Check the keyboard and

doesn’t work.

is enabled in BIOS Setup and

Motherboard.

pointing stick flex cable

 

in Mouse Properties in

 

connections.

 

Control Panel.

 

 

 

Restart the computer.

 

 

General problems.

Suspend and resume

Keyboard.

Check the keyboard and

 

operation using the blue

Motherboard.

pointing stick flex cable

 

sleep button.

 

connections.

 

Slide and hold the power

 

 

 

button four seconds to reset

 

 

 

the computer.

 

 

HP Omnibook 500

Troubleshooting and Diagnostics 3-11

Image 73
Contents HP Omnibook HP Omnibook Edition HistoryContents Figures Tables Source Address or Number Comments IntroductionOmnibook 500 Series Models Product InformationProduct Comparisons Omnibook Front View FeaturesOmnibook Back View Expansion Base Front View Expansion Base Back View Operation Activating Power ModesTurning the Computer On and Off Checking the Status of the Computer Battery StatusMain Status Lights front of computer Keyboard Status LightsFn Hot Keys Using Fn Hot KeysHot Key Effect Resetting the Computer Resetting an Expansion Base Resetting the OmnibookDocking the Computer Docking and Undocking the ComputerManually Undocking the Computer Undocking the Computer10. Connecting a Floppy Disk Drive Connecting a Floppy Disk DriveOmnibook 500 Series Specifications SpecificationsAudio System Computer Wireless LANKeyboard Pointing DeviceEnvironmental Limits Security FeaturesMajor ICs Computer Omnibook 500 Series Accessories PC Cards Accessory Description Omnibook Compat 500 6000 900BInternal Design 11. Replaceable Component DiagramFunctional Structure Function Components Used Component Roles BootupRemoval Cross-Reference Removal and ReplacementWireless models only Disassembly FlowchartRecommended Screw Torques Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbf Removal Procedure Removing the Main BatteryReleasing the Module Removing a Plug-In ModuleRemoving the Hard Disk Drive Hard Disk Drive Replacement Part NumbersDescription Part Number Exchange Part Number Removing the Hard Disk Tray Reassembly Notes Creating a Utility Partition Removing the Power Button Panel Reassembly Notes Removing the Power Button PanelRemoving the Keyboard Screws Removing the KeyboardReassembly Notes Removing an Sdram Module Sdram Module Replacement Part NumbersRemoving a System Sdram Module Removing an Expansion Sdram Module 10. Removing an Sdram Expansion Module Reassembly NoteRemoving a Mini-PCI Card certain models only 12. Routing the Mini-PCI Cables LAN/modem card shown Removing the Switchboard PCA Replacing Small Parts User-Replaceable Replacing Small PartsHP Authorized Service Providers Only Removing the Display Assembly14. Removing the Display Reassembly Notes Page 16. Removing the Heatsink/Fan Removing the Heatsink/Fan17. Separating the Heatsink and Fan Reassembly Note Removing the Top Case 18. Removing the Top Case Removing the Motherboard or Bottom Case 19. Removing the Motherboard Reassembly Notes 20. Removing Motherboard Components Replacing the MotherboardReassembly Note Replacing the Bottom Case 21. Removing Bottom Case Components Installation Procedure 23. Example of Serial Number Label 22. Replacing the Docking DoorsRepairing the Bios IC 24. Boot-Block Jumper Removing Omnibook Components Removing Omnibook ComponentsReassembly Notes Mini-PCI models only. Route Component Removal Procedure Additional Steps Heatsink/fanPanel, audio/PCMCIA Panel, mini-PCIPage Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the ProblemVerifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsHP Omnibook Troubleshooting and Diagnostics Troubleshooting and Diagnostics HP Omnibook Display Use the Recovery CD to Keyboard and pointing stick DVDSerial/Parallel Click/scroll buttonLAN/Network Wireless Miscellaneous MotherboardTroubleshooting and Diagnostics HP Omnibook Plug-in Modules Troubleshooting and Diagnostics HP Omnibook DiagTools Diagnostic ToolsUpdating e-DiagTools Running e-DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results E-DiagTools Error CodesFloppy Disk Tests Smbus Tests 9088h Replace the expansion base Post Terminal-Error Beep Codes Power-On Self-TestBeep Codes Post Description Message Description Post Messages02F7 Fail-Safe Timer NMI Failed Sycard PCCtest 450/460 CardBus Card Optional Sycard PCCtest CommandsPcmcia PC Card 16-bit test CardBus 32-bit test Omnibook 500 PCI1410Using DMI/WMI Installing the DMI PackageUninstalling the DMI/WMI Package Desktop and Windows Management Interfaces DMI/WMIRunning the Bios Setup Utility Bios Setup UtilityMain Menu Default Bios Setup Menus and ParametersSecurity Menu Default System Devices Menu DefaultBoot Menu Default Power APM Menu DefaultExit Menu Replaceable Parts Omnibook Exploded View Description Part Number Exchange User Repl Replaceable PartsReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Accessory Replaceable Parts Part Exchange Description User Number Part Number Repl Part Number ReferenceReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Clip, wireless cable Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections Omnibook 500 LCD Guidelines 12.1-in TFT, XGAObsolete New Description Service Notes/Comments Part Number Obsolete Repair PartsObsolete Parts Page Part Number F3476-90024
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500 specifications

The HP 500 series is a remarkable line of printers designed to meet the diverse needs of both home and professional users. Renowned for their exceptional print quality and advanced technology, these printers have established themselves as a reliable choice for anyone looking to produce high-quality documents and images.

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