HP 500 manual Interpreting the Results, E-DiagTools Error Codes

Page 84

Interpreting the Results

The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-3. e-DiagTools Error Codes

Code

Suggestions

Note: If the BIOS IC appears to be corrupted, you can try to repair it (see page 2-31).

System Tests

0001h –

Replace the motherboard.

0040h

 

0041h

Run BIOS Setup and check IRQ assignments

 

for all devices.

0050h –

Replace the motherboard.

0063h

 

0070h

Replace the CMOS battery.

0071h –

Reset the system, then run BIOS Setup and

0076h

check settings. Replace the CMOS battery.

 

Replace the motherboard.

0077h

Replace the motherboard.

0078h

Reset the system, then run BIOS Setup and

 

check settings. Replace the CMOS battery.

 

Replace the motherboard.

0079h

Replace the CMOS battery. Replace the

 

motherboard.

0083h –

Reprogram the BIOS IC. Replace the

008Ah

motherboard.

00C0h –

Replace the motherboard.

00CCh

 

Memory Tests

The addresses below are absolute (32-bit) addresses, and are not in the segment:offset format.

0100h –

Replace the motherboard.

0101h

 

0102h

Reprogram the BIOS IC. Replace the

 

motherboard.

0120h –

Replace the SDRAM module (each 01000000h

0131h

represents 16 MB). Replace the motherboard.

0132h –

Replace the SDRAM module (each 01000000h

0150h

represents 16 MB).

0160h

Remove all but one SDRAM module and

 

repeat the test. Replace the motherboard.

0170h –

Replace the motherboard.

0172h

 

0180h

Replace the SDRAM module (each 01000000h

 

represents 16 MB). Replace the motherboard.

0181h

Replace the motherboard.

0182h

Make sure you have the latest version of

 

e-DiagTools, and repeat the test. Replace the

 

SDRAM module (each 01000000h represents

 

16 MB). Replace the motherboard.

0183h –

Check the installation of the SDRAM module.

0184h

Replace the SDRAM module. Replace the

 

motherboard.

0190h –

Replace the SDRAM module (each 01000000h

01A0h

represents 16 MB). Replace the motherboard.

Code

Suggestions

01A1h –

Replace the motherboard.

01A5h

 

01B0h –

Replace the SDRAM module (each 01000000h

01B2h

represents 16 MB). Replace the motherboard.

01B3h

Replace the motherboard.

Hard Disk Tests

0201h

Replace the hard disk. Replace the

 

motherboard.

0202h –

Check test parameters and repeat the test.

0204h

Replace the hard disk.

0205h

Replace the motherboard.

0207h

Use BIOS Setup to check the hard disk type.

 

Check the hard disk installation. Replace the

 

hard drive/LED flex cable. Replace the hard

 

disk. Replace the motherboard.

0208h –

Transient DMA error. Repeat the test.

0209h

 

020Ah –

Repeat the test. Run SCANDISK or an

0211h

equivalent.

0220h

Replace the motherboard.

0240h

Replace the hard disk. Replace motherboard.

0252h –

Check test parameters and repeat the test.

0254h

Replace the hard disk.

025Ah –

Repeat the test. Run SCANDISK or an

0260h

equivalent. Replace the hard disk.

0265h

Check the hard disk installation. Replace the

 

hard drive/LED flex cable. Replace the hard

 

disk. Replace the motherboard.

0275h

Replace the hard disk.

0280h

Check the hard disk installation. Replace the

 

hard drive/LED flex cable. Replace the hard

 

disk. Replace the motherboard.

0281h

Replace the hard disk.

0290h

Repeat the test. Replace the hard disk.

0293h –

Replace the hard disk.

0296h

 

02AAh

Check the hard disk installation. Replace the

 

hard drive/LED flex cable. Replace the hard

 

disk. Replace the motherboard.

02CCh

Use BIOS Setup to check the hard disk type.

 

Check test parameters and repeat the test.

 

Replace the hard disk. Replace the

 

motherboard.

02EEh

Run BIOS Setup and temporarily select a drive

 

type that has more than 200 cylinders, then

 

repeat the test.

02F1h

Use a Recovery CD to restore the original

 

factory configuration.

3-22 Troubleshooting and Diagnostics

HP Omnibook 500

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Image 84
Page 83 Page 85
Contents HP Omnibook Edition History HP OmnibookContents Figures Tables Introduction Source Address or Number CommentsProduct Information Omnibook 500 Series ModelsProduct Comparisons Features Omnibook Front ViewOmnibook Back View Expansion Base Front View Expansion Base Back View Activating Power Modes OperationTurning the Computer On and Off Battery Status Checking the Status of the ComputerMain Status Lights front of computer Keyboard Status LightsUsing Fn Hot Keys Fn Hot KeysHot Key Effect Resetting the Omnibook Resetting the Computer Resetting an Expansion BaseDocking and Undocking the Computer Docking the ComputerUndocking the Computer Manually Undocking the ComputerConnecting a Floppy Disk Drive 10. Connecting a Floppy Disk DriveSpecifications Omnibook 500 Series SpecificationsWireless LAN Audio System ComputerKeyboard Pointing DeviceSecurity Features Environmental LimitsMajor ICs Computer Omnibook 500 Series Accessories Accessory Description Omnibook Compat 500 6000 900B PC Cards11. Replaceable Component Diagram Internal DesignFunction Components Used Component Roles Bootup Functional StructureRemoval and Replacement Removal Cross-ReferenceDisassembly Flowchart Wireless models onlyRequired Equipment Recommended Screw TorquesScrew Thread Size Torque cm-kgf Torque in-lbf Removing the Main Battery Removal ProcedureRemoving a Plug-In Module Releasing the ModuleHard Disk Drive Replacement Part Numbers Removing the Hard Disk DriveDescription Part Number Exchange Part Number Removing the Hard Disk Tray Reassembly Notes Creating a Utility Partition Removing the Power Button Panel Removing the Power Button Panel Reassembly NotesRemoving the Keyboard Removing the Keyboard ScrewsReassembly Notes Sdram Module Replacement Part Numbers Removing an Sdram ModuleRemoving a System Sdram Module 10. Removing an Sdram Expansion Module Reassembly Note Removing an Expansion Sdram ModuleRemoving a Mini-PCI Card certain models only 12. Routing the Mini-PCI Cables LAN/modem card shown Removing the Switchboard PCA Replacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Display Assembly HP Authorized Service Providers Only14. Removing the Display Reassembly Notes Page Removing the Heatsink/Fan 16. Removing the Heatsink/Fan17. Separating the Heatsink and Fan Reassembly Note Removing the Top Case 18. Removing the Top Case Removing the Motherboard or Bottom Case 19. Removing the Motherboard Reassembly Notes Replacing the Motherboard 20. Removing Motherboard ComponentsReassembly Note Replacing the Bottom Case 21. Removing Bottom Case Components Installation Procedure 22. Replacing the Docking Doors 23. Example of Serial Number LabelRepairing the Bios IC 24. Boot-Block Jumper Removing Omnibook Components Removing Omnibook ComponentsComponent Removal Procedure Additional Steps Heatsink/fan Reassembly Notes Mini-PCI models only. RoutePanel, audio/PCMCIA Panel, mini-PCIPage Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupHP Omnibook Troubleshooting and Diagnostics Troubleshooting and Diagnostics HP Omnibook Display Use the Recovery CD to DVD Keyboard and pointing stickClick/scroll button Serial/ParallelLAN/Network Wireless Motherboard MiscellaneousTroubleshooting and Diagnostics HP Omnibook Plug-in Modules Troubleshooting and Diagnostics HP Omnibook Diagnostic Tools DiagToolsUpdating e-DiagTools Enter Running e-DiagToolsSerial and Parallel Loopback Connectors E-DiagTools Error Codes Interpreting the ResultsFloppy Disk Tests Smbus Tests 9088h Replace the expansion base Power-On Self-Test Post Terminal-Error Beep CodesBeep Codes Post Description Post Messages Message Description02F7 Fail-Safe Timer NMI Failed Sycard PCCtest Commands Sycard PCCtest 450/460 CardBus Card OptionalPcmcia PC Card 16-bit test CardBus 32-bit test Omnibook 500 PCI1410Installing the DMI Package Using DMI/WMIUninstalling the DMI/WMI Package Desktop and Windows Management Interfaces DMI/WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu DefaultSystem Devices Menu Default Security Menu DefaultPower APM Menu Default Boot Menu DefaultExit Menu Replaceable Parts Omnibook Exploded View Replaceable Parts Description Part Number Exchange User ReplReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Accessory Replaceable Parts Part Number Reference Part Exchange Description User Number Part Number ReplReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Clip, wireless cable Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook 500 LCD Guidelines 12.1-in TFT, XGA Mechanical ImperfectionsObsolete Repair Parts Obsolete New Description Service Notes/Comments Part NumberObsolete Parts Page Part Number F3476-90024
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500 specifications

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