HP 500 manual Smbus Tests

Page 86

Code

Suggestions

2150h

Replace the display assembly. Replace the

 

motherboard. If this error also occurs with

 

external monitor, replace the motherboard.

9016h

Reset the computer. Reprogram the BIOS IC.

 

Replace the motherboard.

9017h

See chapter 5 for cosmetic guidelines. If

 

warranted, replace the display assembly.

CD-ROM Tests

0A00h

Insert a CD in the drive module.

0A01h

Repeat the test. Replace the CD-ROM module.

0A02h

No repair. (Automatic close not supported.)

0A03h

Insert a different CD in the drive and repeat the

 

test. Check the installation of the CD-ROM

 

module. Replace the drive. Replace the

 

expansion base. Replace the motherboard.

0A04h

Insert a data CD in the drive module and

 

repeat the test.

0A05h

Insert a different CD in the drive and repeat the

 

test. Check the installation of the drive module.

 

Replace the CD-ROM module. Replace the

 

expansion base. Replace the motherboard.

0A06h

Insert a data CD in the drive and repeat the

 

test. Replace the CD-ROM module.

0A07h

Repeat the test. Replace the CD-ROM module.

0A08h

Insert an audio CD and repeat the test.

 

Replace the CD-ROM module.

0A09h

Repeat the test. Replace the CD-ROM module.

0A10h –

Insert an audio CD and repeat the test.

0A11h

Replace the CD-ROM module.

0A12h

Insert a different multisession CD and repeat

 

the test. Replace the CD-ROM module.

SMBUS Tests

0E00h –

Replace the motherboard.

0E20h

 

ATAPI Removable Tests (LS-120)

0F01h

Connect the LS-120 drive and repeat the test.

0F02h –

Insert a different disk in the LS-120 drive and

0F03h

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F04h

Replace the LS-120 drive.

0F05h

Repeat the test. Replace the LS-120 drive.

0F06h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F07h

Replace the LS-120 drive.

0F08h

Insert a different disk in the LS-120 drive and

 

repeat the test. Check the installation of the

 

drive. Replace the drive.

0F09h

Replace the LS-120 drive.

TI CardBus Tests

1201h

Remove any attached CardBus/PCMCIA cards

 

and repeat the test.

1202h –

Replace the motherboard.

1203h

 

1205h –

Insert a different PC Card and repeat the test.

1206h

Replace the motherboard.

1207h

Reset the computer. Replace the motherboard.

USB Tests

Code

Suggestions

1301h

Reprogram the BIOS IC. Replace the

 

motherboard.

1302h –

Replace the motherboard.

1316h

 

9006h

Make sure a USB device is connected to the

 

port you are testing. Select the correct speed

 

for the device. Try another USB device.

 

Replace the motherboard (or expansion base,

 

if applicable).

DVD Tests

1900h –

Insert a different DVD in the drive and repeat

1904h

the test. Replace the drive.

1905h

Make sure the DVD Drive region and DVD

 

Media region match. If the region is not set for

 

the drive, use an unencrypted DVD.

LAN/Modem Tests

8000h

Note: this test checks only the internal

 

hardware up to the mini-PCI card, and does not

 

check the mini-PCI panel or external cabling.

 

Check the connections. Repeat the test with

 

the LAN cable/phone line unplugged. Replace

 

the cable/phone line. Replace the mini-PCI

 

card. Replace the mini-PCI panel. Replace the

 

motherboard.

Fan Tests

9001h

If the fan is already running, you will not hear a

 

change. Check the fan connection. Replace the

 

heatsink. Replace the motherboard.

9002h

Reset the computer. Replace the motherboard.

IR Tests (FIR enabled, undocked)

9002h

Reset the notebook. Replace the motherboard.

9007h –

Reset the notebook. Run BIOS Setup and

9008h

restore default settings. Replace the

 

motherboard.

9009h

Do not run this test in Windows. For the one-

 

unit test, replace the motherboard. For the two-

 

unit test, make sure the IR ports on the

 

reflector and test computers are lined up.

 

Replace the motherboard.

900Ah

Repeat the test. For the two-unit test, make

 

sure the IR ports on the reflector and test

 

computers are lined up. Replace the

 

motherboard.

900Ch

Repeat the test. Make sure the IR ports on the

 

reflector and test computers are lined up.

 

Restart the reflector unit. Replace the

 

motherboard.

Dock Tests

9071h –

Update the BIOS in the computer and

9073h

expansion base. Replace the expansion base.

9075h –

Replace the expansion base.

907Ch

 

907Eh

Update BIOS in computer and expansion base.

 

Replace the expansion base.

907Fh

Repeat the test.

9080h

Make sure the computer is docked properly,

 

then repeat the test.

9082h

Repeat the test with a known good computer.

 

Replace the expansion base.

9085h

Reset the computer and expansion base, then

 

repeat the test.

3-24 Troubleshooting and Diagnostics

HP Omnibook 500

Image 86
Contents HP Omnibook Edition History HP OmnibookContents Figures Tables Introduction Source Address or Number CommentsProduct Information Omnibook 500 Series ModelsProduct Comparisons Features Omnibook Front ViewOmnibook Back View Expansion Base Front View Expansion Base Back View Turning the Computer On and Off Activating Power ModesOperation Main Status Lights front of computer Battery StatusChecking the Status of the Computer Keyboard Status LightsHot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Omnibook Resetting the Computer Resetting an Expansion BaseDocking and Undocking the Computer Docking the ComputerUndocking the Computer Manually Undocking the ComputerConnecting a Floppy Disk Drive 10. Connecting a Floppy Disk DriveSpecifications Omnibook 500 Series SpecificationsKeyboard Wireless LANAudio System Computer Pointing DeviceMajor ICs Computer Security FeaturesEnvironmental Limits Omnibook 500 Series Accessories Accessory Description Omnibook Compat 500 6000 900B PC Cards11. Replaceable Component Diagram Internal DesignFunction Components Used Component Roles Bootup Functional StructureRemoval and Replacement Removal Cross-ReferenceDisassembly Flowchart Wireless models onlyScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torques Removing the Main Battery Removal ProcedureRemoving a Plug-In Module Releasing the ModuleDescription Part Number Exchange Part Number Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Removing the Hard Disk Tray Reassembly Notes Creating a Utility Partition Removing the Power Button Panel Removing the Power Button Panel Reassembly NotesRemoving the Keyboard Removing the Keyboard ScrewsReassembly Notes Removing a System Sdram Module Sdram Module Replacement Part NumbersRemoving an Sdram Module 10. Removing an Sdram Expansion Module Reassembly Note Removing an Expansion Sdram ModuleRemoving a Mini-PCI Card certain models only 12. Routing the Mini-PCI Cables LAN/modem card shown Removing the Switchboard PCA Replacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Display Assembly HP Authorized Service Providers Only14. Removing the Display Reassembly Notes Page Removing the Heatsink/Fan 16. Removing the Heatsink/Fan17. Separating the Heatsink and Fan Reassembly Note Removing the Top Case 18. Removing the Top Case Removing the Motherboard or Bottom Case 19. Removing the Motherboard Reassembly Notes Replacing the Motherboard 20. Removing Motherboard ComponentsReassembly Note Replacing the Bottom Case 21. Removing Bottom Case Components Installation Procedure 22. Replacing the Docking Doors 23. Example of Serial Number LabelRepairing the Bios IC 24. Boot-Block Jumper Removing Omnibook Components Removing Omnibook ComponentsPanel, audio/PCMCIA Component Removal Procedure Additional Steps Heatsink/fanReassembly Notes Mini-PCI models only. Route Panel, mini-PCIPage Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupHP Omnibook Troubleshooting and Diagnostics Troubleshooting and Diagnostics HP Omnibook Display Use the Recovery CD to DVD Keyboard and pointing stickClick/scroll button Serial/ParallelLAN/Network Wireless Motherboard MiscellaneousTroubleshooting and Diagnostics HP Omnibook Plug-in Modules Troubleshooting and Diagnostics HP Omnibook Updating e-DiagTools Diagnostic ToolsDiagTools Enter Running e-DiagToolsSerial and Parallel Loopback Connectors E-DiagTools Error Codes Interpreting the ResultsFloppy Disk Tests Smbus Tests 9088h Replace the expansion base Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Post Messages Message Description02F7 Fail-Safe Timer NMI Failed Pcmcia PC Card 16-bit test CardBus 32-bit test Sycard PCCtest CommandsSycard PCCtest 450/460 CardBus Card Optional Omnibook 500 PCI1410Uninstalling the DMI/WMI Package Installing the DMI PackageUsing DMI/WMI Desktop and Windows Management Interfaces DMI/WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu DefaultSystem Devices Menu Default Security Menu DefaultExit Menu Power APM Menu DefaultBoot Menu Default Replaceable Parts Omnibook Exploded View Replaceable Parts Description Part Number Exchange User ReplReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Accessory Replaceable Parts Part Number Reference Part Exchange Description User Number Part Number ReplReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Clip, wireless cable Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook 500 LCD Guidelines 12.1-in TFT, XGA Mechanical ImperfectionsObsolete Parts Obsolete Repair PartsObsolete New Description Service Notes/Comments Part Number Page Part Number F3476-90024
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