HP 500 manual Motherboard, Miscellaneous

Page 77

Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

PCMCIA

 

 

 

General problems.

Restart the computer.

Motherboard.

Using a flashlight, look for

 

Remove and reinsert the PC

 

bent pins inside the PCMCIA

 

Card.

 

socket.

 

If the card requires an IRQ,

 

 

 

make sure one is available.

 

 

 

Check settings in Control

 

 

 

Panel.

 

 

 

Check for conflicts or refresh

 

 

 

the device list in Device

 

 

 

Manager.

 

 

 

Check the HP Notebook web

 

 

 

site for installation

 

 

 

instructions (page vi), and to

 

 

 

make sure the computer

 

 

 

supports the problem card.

 

 

 

When using a PC Card in a

 

 

 

docking system, insert or

 

 

 

remove the card while the

 

 

 

system is turned on.

 

 

 

Download current drivers

 

 

 

from the card manufacturer’s

 

 

 

web site.

 

 

 

Test the PC Card with the

 

 

 

e-DiagTools diagnostics.

 

 

AC adapter

 

 

 

 

 

 

 

Does not power the

Try another AC adapter, if

AC adapter.

The AC adapter cannot be

computer.

available.

Motherboard.

repaired, and must be

 

 

 

replaced if defective.

Motherboard

 

 

 

 

 

 

 

Evidence of spilled

 

 

Declared to be caused by

liquid.

 

 

customer abuse.

Bent or broken

 

 

Declared to be caused by

connectors, or burnt

 

 

customer abuse.

component.

 

 

 

Motherboard

 

 

Declared to be caused by

cracked.

 

 

customer abuse.

Miscellaneous

 

 

 

Clock loses time.

Plug in the AC adapter for 24

CMOS battery.

Charge the CMOS battery.

 

hours to charge the CMOS

Motherboard.

 

 

battery.

 

 

Computer gets

Always set the computer on a

Heatsink/fan.

Check the heatsink/fan for

abnormally hot

flat surface, so that air can

 

proper fan operation or

 

flow freely around and

 

damage.

 

underneath it.

 

 

 

Make sure the air vents are

 

 

 

clear.

 

 

 

Games and other programs

 

 

 

that drive CPU usage toward

 

 

 

100% can contribute.

 

 

HP Omnibook 500

Troubleshooting and Diagnostics 3-15

Image 77
Contents HP Omnibook HP Omnibook Edition HistoryContents Figures Tables Source Address or Number Comments IntroductionOmnibook 500 Series Models Product InformationProduct Comparisons Omnibook Front View FeaturesOmnibook Back View Expansion Base Front View Expansion Base Back View Turning the Computer On and Off Activating Power ModesOperation Checking the Status of the Computer Battery StatusMain Status Lights front of computer Keyboard Status LightsHot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Computer Resetting an Expansion Base Resetting the OmnibookDocking the Computer Docking and Undocking the ComputerManually Undocking the Computer Undocking the Computer10. Connecting a Floppy Disk Drive Connecting a Floppy Disk DriveOmnibook 500 Series Specifications SpecificationsAudio System Computer Wireless LANKeyboard Pointing DeviceMajor ICs Computer Security FeaturesEnvironmental Limits Omnibook 500 Series Accessories PC Cards Accessory Description Omnibook Compat 500 6000 900BInternal Design 11. Replaceable Component DiagramFunctional Structure Function Components Used Component Roles BootupRemoval Cross-Reference Removal and ReplacementWireless models only Disassembly FlowchartScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torques Removal Procedure Removing the Main BatteryReleasing the Module Removing a Plug-In ModuleDescription Part Number Exchange Part Number Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Removing the Hard Disk Tray Reassembly Notes Creating a Utility Partition Removing the Power Button Panel Reassembly Notes Removing the Power Button PanelRemoving the Keyboard Screws Removing the KeyboardReassembly Notes Removing a System Sdram Module Sdram Module Replacement Part NumbersRemoving an Sdram Module Removing an Expansion Sdram Module 10. Removing an Sdram Expansion Module Reassembly NoteRemoving a Mini-PCI Card certain models only 12. Routing the Mini-PCI Cables LAN/modem card shown Removing the Switchboard PCA Replacing Small Parts User-Replaceable Replacing Small PartsHP Authorized Service Providers Only Removing the Display Assembly14. Removing the Display Reassembly Notes Page 16. Removing the Heatsink/Fan Removing the Heatsink/Fan17. Separating the Heatsink and Fan Reassembly Note Removing the Top Case 18. Removing the Top Case Removing the Motherboard or Bottom Case 19. Removing the Motherboard Reassembly Notes 20. Removing Motherboard Components Replacing the MotherboardReassembly Note Replacing the Bottom Case 21. Removing Bottom Case Components Installation Procedure 23. Example of Serial Number Label 22. Replacing the Docking DoorsRepairing the Bios IC 24. Boot-Block Jumper Removing Omnibook Components Removing Omnibook ComponentsReassembly Notes Mini-PCI models only. Route Component Removal Procedure Additional Steps Heatsink/fanPanel, audio/PCMCIA Panel, mini-PCIPage Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the ProblemVerifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsHP Omnibook Troubleshooting and Diagnostics Troubleshooting and Diagnostics HP Omnibook Display Use the Recovery CD to Keyboard and pointing stick DVDSerial/Parallel Click/scroll buttonLAN/Network Wireless Miscellaneous MotherboardTroubleshooting and Diagnostics HP Omnibook Plug-in Modules Troubleshooting and Diagnostics HP Omnibook Updating e-DiagTools Diagnostic ToolsDiagTools Running e-DiagTools EnterSerial and Parallel Loopback Connectors Interpreting the Results E-DiagTools Error CodesFloppy Disk Tests Smbus Tests 9088h Replace the expansion base Beep Codes Post Description Power-On Self-TestPost Terminal-Error Beep Codes Message Description Post Messages02F7 Fail-Safe Timer NMI Failed Sycard PCCtest 450/460 CardBus Card Optional Sycard PCCtest CommandsPcmcia PC Card 16-bit test CardBus 32-bit test Omnibook 500 PCI1410Using DMI/WMI Installing the DMI PackageUninstalling the DMI/WMI Package Desktop and Windows Management Interfaces DMI/WMIRunning the Bios Setup Utility Bios Setup UtilityMain Menu Default Bios Setup Menus and ParametersSecurity Menu Default System Devices Menu DefaultExit Menu Power APM Menu DefaultBoot Menu Default Replaceable Parts Omnibook Exploded View Description Part Number Exchange User Repl Replaceable PartsReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Accessory Replaceable Parts Part Exchange Description User Number Part Number Repl Part Number ReferenceReplaceable Parts HP Omnibook HP Omnibook Replaceable Parts Clip, wireless cable Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections Omnibook 500 LCD Guidelines 12.1-in TFT, XGAObsolete Parts Obsolete Repair PartsObsolete New Description Service Notes/Comments Part Number Page Part Number F3476-90024
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500 specifications

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