Maytag HRP4975S Troubleshooting, Drain Valve Washer Replacement, Service, Start Up Conditions

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OPEN a nearby hot water faucet and leave open to allow for draining.

Connect a hose to the drain valve and terminate to an adequate drain.

OPEN the water heater drain valve to allow for tank draining.

NOTE: If the water heater is going to be shut down and drained for an extended period, the drain valve should be left open with hose connected allowing water to terminate to an adequate drain.

CLOSE the drain valve.

Follow instructions in the Filling The Water heater section.

Follow the lighting instructions in the Lighting section to restart the water heater.

Drain Valve Washer Replacement

(for selected models with plastic drain valves) (See Figure 26)

NOTE: For ordering replacement washers, refer to the “Repair Parts List” section of this manual.

Turn “OFF” gas supply to water heater.

Follow “Draining” instructions.

Turning counter clockwise ( ), remove the hex cap below the screw handle.

Remove the washer and put the new one in place.

Screw the handle and cap assembly back into the drain valve and retighten using a wrench. DO NOT OVER TIGHTEN.

Follow instructions in the Filling The Water Heater section.

Check for leaks.

Follow the lighting instructions in the Lighting section to restart the water heater.

FIGURE 26.

Service

Before calling for repair service, read the Start Up Conditions and Operational Conditions found in the Troubleshooting Guide of this manual.

If a condition persists or you are uncertain about the operation of the water heater, let the Maytag Customer Service Center check it out.

Call the Maytag Customer Service at 1-800-788-8899 for an authorized servicer.

TROUBLESHOOTING

Start Up Conditions

Draft Hood Operation

Check draft hood operation by performing a worst case depressurization of the building. With all doors and windows closed, and with all air handling equipment and exhaust fans operating, such as furnaces, clothes dryers, range hoods and bathroom fans, a match flame should still be drawn into the draft hood of the water heater with its burner firing. If the flame is not drawn toward the draft hood, shut off the water heater and make necessary air supply changes to correct.

Condensation

Whenever the water heater is filled with cold water, some condensate will form while the burner is on. A water heater may appear to be leaking when in fact the water is condensation. This usually happens when:

A new water heater is filled with cold water for the first time.

Burning gas produces water vapor in water heaters, particularly high efficiency models where flue temperatures are lower.

Large amounts of hot water are used in a short time and the refill water in the tank is very cold.

Moisture from the products of combustion condense on the cooler tank surfaces and form drops of water which may fall onto the burner or other hot surfaces to produce a “sizzling” or “frying” noise.

Excessive condensation can cause pilot outage due to water running down the flue tube onto the main burner and putting out the pilot.

Because of the suddenness and amount of water, condensation water may be diagnosed as a “tank leak”. After the water in the tank warms up (about 1-2 hours), the condition should disappear.

Do not assume the water heater is leaking until there has been enough time for the water in the tank to warm up.

An undersized water heater will cause more condensation. The water heater must be sized properly to meet the family’s demands for hot water including dishwashers, washing machines and shower heads.

Excessive condensation may be noticed during the winter and early spring months when incoming water temperatures are at their lowest.

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Contents Series Nine Safe INSTALLATION, USE and Service Important DefinitionsSafety Precautions Table of Contents Product Specifications Customer ResponsibilitiesAccessories and Tools Needed AccessoriesAdditional Tools Needed When Sweat Soldering ToolsPreparations for Installation Removing the Old Water HeaterTypical Installation GET to Know Your Water Heater GAS ModelsMixing Valve Usage Locating and Installing the NEW Water Heater Facts to Consider About the LocationInsulation Blankets ALL AIR from Inside Buildings See Figures 10 Water Piping Temperature-Pressure Relief Valve Filling the Water Heater Venting Gas Piping GAS Piping with Flexible Connector Sediment TrapsFor Your Safety Read Before Lighting Operating InstructionsFor Your Safety Read Before Lighting Temperature Regulation Temperature Time to Produce 2nd & 3rdService and Maintenance Tank Sediment CleaningBurner Cleaning Vent System InspectionTemperature-Pressure Relief Valve Operation HousekeepingAnode Rod Inspection DrainingTroubleshooting Drain Valve Washer ReplacementService Start Up ConditionsOperational Conditions Smoke / OdorLeakage Checkpoints Troubleshooting Guide Problem Cause SolutionRepair Parts List Maytag GAS Water HeatersPage Page Page Warranty