Samsung AR24JQSDBWKNMG Button or disconnect the power plug/switch, Odors permeate, English-32

Troubleshooting

PROBLEM	SOLUTION
Fan speed	• Check if you have selected Auto/Dry/Fast/	mode. In
adjustment is not	these mode, fan speed is set to Auto and you cannot adjust the fan
working.	speed.
Remote controller is	• Check if your batteries are depleted.
not working.	• Make sure nothing is blocking your remote controller sensor.

•Check that there are strong lighting apparatus near the air conditioner. Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

Timer function does	• Check if you press the SET button on the remote controller after
not set.	you have set the time.
The indicator	• Press the Power	button or disconnect the power plug/switch
is blinking	off the auxiliary power switch.
continuously.	If the indicator is still blinking, contact the service center.
Odors permeate in	• Check if the appliance is running in a smoky area. Ventilate the
the room during	room or operate the air conditioner in Fan mode for 1~2 hours.
operation.	(We do not use smelly components in the air conditioner.)
	• Check the Drains have been cleared Regular Maintenance.
Error is indicated.	• When an indoor unit indicator blinks, contact the nearest service
	center. Please ensure the error code is passed onto the service
	center when booking the service call.
Noise is generated.	• Depending on the status of the air conditioner usage, noise can be
	heard when refrigerant flow movement changes. It is normal.
Smoke is generated	• If may not be a fire but it can be a steam generated by the defrost
from the outdoor	operation from outdoor heat exchanger during Heat mode in
unit.	winter (ARJQ).
Water is dropping	• Water may be generated because of the temperature difference. It
from the outdoor	is normal.
unit piping
connection.

English-32

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2014/9/26 16:28:07