Samsung NQ50J9530BS/EE manual Troubleshooting, Checkpoints

Troubleshooting

You may encounter a problem using the oven. In that case, first check the table below and try the suggestions. If a problem persists, or if any information code keeps appearing on the display, contact a local Samsung service centre.

Checkpoints

If you encounter a problem with the oven, first check the table below and try the suggestions.

Troubleshooting

Problem	Cause	Action
General
The buttons cannot	Foreign matter may be caught	Remove the foreign matter and
be pressed properly.	between the buttons.	try again.
	For touch models: Moisture is	Wipe the moisture from the
	on the exterior.	exterior.
	Child lock is activated.	Deactivate Child lock.
The time is not	Power is not supplied.	Make sure power is supplied.
displayed.
	The Eco (power-saving) function	Turn off the Eco function.
	is set.
The oven does not	Power is not supplied.	Make sure power is supplied.
work.
	The door is open.	Close the door and try again.
	The door open safety	Remove the foreign matter and
	mechanisms are covered in	try again.
	foreign matter.
The oven stops while	The user has opened the door to	After turning over the food,
in operation.	turn food over.	press the Start button again to
		start operation.

68  English

NQ50J9530_EE_DE68-04354E-00_EN.indd 68 3/3/2015 2:27:38 PM