Desa LAME-MAX Golden Oak, FLAME-MAX VintageOak installation manual Owners Registration Form

Page 45

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone:

 

(

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA International:

1.Where will the product be used?

 

❍ Living/Family Room

❍ Office/Warehouse ❍ Utility Shed/Outbuilding

❍ Garage ❍ Bedroom

❍ Bathroom

❍ Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No

3.

Who selected the product? ❍ Male

❍ Female ❍ Both

 

 

 

4.

What is the population of your area?

❍ Under 10,000

❍ 10,000 to 25,000

❍ 25,000 to 50,000 ❍ 50,000 to 100,000

 

❍ 100,000 to 250,000

❍ Over 250,000

 

 

 

 

5.

What is your primary source of heat?

❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas

❍ Electric

❍ Other

6.

How was the product installed? ❍ Professional Installer

❍ Self ❍ Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

❍ Hardware

❍ Propane Dealer

❍ Natural Gas/Utility Co.

❍ Home Center/Builder’s Supply

 

❍ Fireplace or Hearth Shop

❍ Farm Store

❍ Other

 

 

 

 

 

 

10.

What motivated you to buy this product? ❍ Sudden Cold Weather

❍ Replace Older Model ❍ D.I.Y. Home Project

 

❍ Emergency Back-Up Heat

❍ Heater was on Sale

❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11.

How did you learn about this product brand? ❍ Advertising

❍ Relative or Friend

 

❍ Store Display ❍ Other ________________________

12.

Level of Education of Purchaser: ❍ Some High School

❍ Completed High School

❍ Completed College

❍ Completed Graduate School

13.

Age of Purchaser: ❍ Under 20 ❍ 20 - 29

❍ 30 - 39

❍ 40 - 49

❍ 50 - 59

❍ 60 or Over

 

14.

Buyer’s total annual household income: ❍ Under $15,000

❍ $15,000 to $19,999

❍ $20,000 to $34,999

❍ $35,000 to $49,999

 

❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

 

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

❍

❍

❍

Price

❍

❍

❍

Brand Name

❍

❍

❍

Overall Quality

❍

❍

❍

Heat Output

❍

❍

❍

Made in USA

❍

❍

❍

Warranty

❍

❍

❍

Local Service

❍

❍

❍

Value for Price

❍

❍

❍

Prior Brand Experience

❍

❍

❍

Controls Location

❍

❍

❍

Thermostat, Remote, or Manual Operation

❍

❍

❍

Ease of Operation

❍

❍

❍

Special Features

❍

❍

❍

Salesperson’s Recommendation

❍

❍

❍

Friend/Relative’s Recommendation

❍

❍

❍

Portability

❍

❍

❍

Quiet Operation

❍

❍

❍

Image 45
Contents What to do if YOU Smell GAS Unvented VENT-FREE GAS LOG HeaterSafety Information Table of ContentsSafety Information Product Identification Optional Remote Control AccessoriesLocal Codes UnpackingAIR for Combustion and Ventilation Product FeaturesDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors See options 1 and 2, . You can also remove door intoCheck GAS Type InstallationLOG Sizing Requirements Measured at 14 depthMinimum Noncombustible Material Clearances If Not Using MantelMantel Clearances Floor ClearancesDetermining Minimum Mantel Clearance Installing Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Area of Various StandardOnly. Follow all directions provided with accessory Trol accessories, do so at this time Remote-Ready ModelsDrill holes at marked locations using 3/16 drill bit Attach base assembly to fireplace floor using two masonryExternal Regulator With Vent Pointing Down Connecting to GAS SupplyPressure Testing gas Supply Piping system Checking GAS ConnectionsClose equipment shutoff valve see , Installing Logs Pressure Testing Heater Gas ConnectionsVintage Oak Two-Piece Log Set Golden Oak One-Piece Log Set Installing Vintage Oak Two-Piece Log SetGolden Oak Five-Piece Log Set Installing Golden Oak 5-Piece Log Set LogLighting Instructions Operating HeaterTo Turn OFF GAS to Appliance Manual Lighting ProcedureThermostat Control Operation Shutting Off HeaterVariable Control Operation REMOTE-READY Models For Your Safety Read Before LightingFlame Adjustment Knob Thermostat Control Operation Optional Remote OperationGhrc Series Operation Ghrcta Series OperationPilot Flame Pattern Inspecting BurnersBurner Primary AIR Holes Main BurnerCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning and MaintenanceLogs We also recommend that you keep the burner tube and pilotTroubleshooting Clean burner see Cleaning and Mainte Gas odor even when control knob is in OFF ODS/pilot is partially clogged Clean ODS/pilot see CleaningLow line pressure CompanyOptional Positioning of Thermostat Sensing Bulb For Masonry and FACTORY-BUILT Metal FireplaceThermostat-Controlled Models Only Golden Oak Golden Oak 24 Remote-Ready 36 Remote-Ready SpecificationsService Hints Wiring DiagramTechnical Service Replacement PartsAccessories ODS Pilot Natural Gas ODS Pilot Propane/LP Illustrated Parts BreakdownVariable MANUALLY-CONTROLLED FLAME-MAXVINTAGE OAK LOG Models Parts ListVariable MANUALLY-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Parts Available not Shown QTY From drawing.4 Natural GasParts Available not Shown THERMOSTAT-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Auxiliary Thermostat Mounting Clip REMOTE-READY FLAME-MAXGOLDEN OAK LOG Models Parts List VYD36PNA and HD36NR Parts List For . .com Owners Registration Form Postage Required 110399-01B Warranty Information