Desa FLAME-MAX VintageOak, LAME-MAX Golden Oak Clean burner see Cleaning and Mainte

Page 26

26

TROUBLESHOOTING

TROUBLESHOOTING

Continued

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

Burner does not light after ODS/pilot is lit

1.

Inlet gas pressure is too low

1.

Contact local natural or propane/LP gas

 

 

2.

Burner orifice(s) clogged

 

company

 

 

2.

Clean burner(s) (see Cleaning and Mainte-

 

 

3.

Thermopile leads disconnected or improperly

 

nance, page 24) or replace burner orifice(s)

 

 

3.

Reconnect leads (see Wiring Diagram,

 

 

 

connected (Remote-Ready Models Only)

 

page 30)

 

 

4.

Burners will not come on in remote position

4.

Replace battery in transmitter and receiver

 

 

 

(Remote-Ready Models Only)

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition of one or both burners

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

 

2.

Burner orifice(s) clogged

 

company

 

 

2.

Clean burner(s) (see Cleaning and Mainte-

 

 

 

 

 

nance, page 24) or replace burner orifice(s)

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

2.

Damaged burner

 

nance, page 24) or replace burner orifice

 

 

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If found,

 

 

 

 

 

clean burner (see Cleaning and Mainte-

 

 

2.

Gas regulator defective

 

nance, page 24)

 

 

2.

Replace gas control

 

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of op-

 

 

 

and logs curing

 

eration

 

 

 

 

 

 

 

Heater produces a whistling noise when burn-

1.

Turning control knob to HI position when

1.

Turn control knob to LO position and let

 

ers are lit

 

burners are cold

 

warm up for a minute

 

 

2.

Air in gas line

2.

Operate burners until air is removed from

 

 

 

 

 

line. Have gas line checked by local natu-

 

 

3.

Air passageways on heater blocked

 

ral or propane/LP gas company

 

 

3.

Observe minimum installation clearances

 

 

4.

Dirty or partially clogged burner orifice(s)

 

(see pages 8 through 10)

 

 

4.

Clean burners (see Cleaning and Mainte-

 

 

 

 

 

nance, page 24) or replace burner orifice

 

 

 

 

 

 

 

White powder residue forming within burner

1.

When heated, vapors from furniture polish,

1.

Turn heater off when using furniture polish,

 

box or on adjacent walls or furniture

 

wax, carpet cleaners, etc. may turn into

 

wax, carpet cleaners, or similar products

 

 

 

white powder residue

 

 

 

 

 

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Ventila-

 

 

 

 

 

tion requirements (page 5)

 

 

 

 

 

 

 

 

Dark residue on logs inside of their fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

Note: After removing all causes of residue de-

2.

Drafts or other air currents affecting flame

 

pages 15 through 17)

 

posits, completely clean fireplace and appliance

2.

Eliminate source of drafts around heater

 

off residue before reusing appliance

 

pattern

 

 

 

 

 

3.

Air holes at burner inlet blocked

3.

Clean out air holes at burner inlet. Periodi-

 

 

4.

Burner flame holes blocked

 

cally repeat as needed

 

 

4.

Remove blockage or replace burner

For..com

110399-01B

Page 25 Page 27
Image 26
Page 25 Page 27
Contents Unvented VENT-FREE GAS LOG Heater What to do if YOU Smell GASTable of Contents Safety InformationSafety Information Local Codes Optional Remote Control AccessoriesProduct Identification UnpackingProduct Features AIR for Combustion and VentilationDetermining FRESH-AIR Flow for Heater Location Determining if You Have a Confined or Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building See options 1 and 2, . You can also remove door intoLOG Sizing Requirements InstallationCheck GAS Type Measured at 14 depthIf Not Using Mantel Minimum Noncombustible Material ClearancesDetermining Minimum Mantel Clearance Mantel ClearancesFloor Clearances Installation Items Needed Installing Damper Clamp Accessory for Vented OperationInstalling Heater Base Assembly Area of Various StandardDrill holes at marked locations using 3/16 drill bit Trol accessories, do so at this time Remote-Ready ModelsOnly. Follow all directions provided with accessory Attach base assembly to fireplace floor using two masonryConnecting to GAS Supply External Regulator With Vent Pointing DownClose equipment shutoff valve see , Pressure Testing gas Supply Piping systemChecking GAS Connections Vintage Oak Two-Piece Log Set Installing LogsPressure Testing Heater Gas Connections Installing Vintage Oak Two-Piece Log Set Golden Oak One-Piece Log SetInstalling Golden Oak 5-Piece Log Set Log Golden Oak Five-Piece Log SetOperating Heater Lighting InstructionsThermostat Control Operation Manual Lighting ProcedureTo Turn OFF GAS to Appliance Shutting Off HeaterREMOTE-READY Models For Your Safety Read Before Lighting Variable Control OperationFlame Adjustment Knob Ghrc Series Operation Optional Remote OperationThermostat Control Operation Ghrcta Series OperationBurner Primary AIR Holes Inspecting BurnersPilot Flame Pattern Main BurnerLogs Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole We also recommend that you keep the burner tube and pilotTroubleshooting Clean burner see Cleaning and Mainte Low line pressure ODS/pilot is partially clogged Clean ODS/pilot see CleaningGas odor even when control knob is in OFF CompanyThermostat-Controlled Models Only Optional Positioning of Thermostat Sensing BulbFor Masonry and FACTORY-BUILT Metal Fireplace Specifications Golden Oak Golden Oak 24 Remote-Ready 36 Remote-ReadyTechnical Service Wiring DiagramService Hints Replacement PartsAccessories Illustrated Parts Breakdown ODS Pilot Natural Gas ODS Pilot Propane/LPParts List Variable MANUALLY-CONTROLLED FLAME-MAXVINTAGE OAK LOG ModelsVariable MANUALLY-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Parts Available not Shown QTY Natural Gas From drawing.4Parts Available not Shown THERMOSTAT-CONTROLLED FLAME-MAXGOLDEN OAK LOG Models Auxiliary Thermostat Mounting Clip REMOTE-READY FLAME-MAXGOLDEN OAK LOG Models Parts List VYD36PNA and HD36NR Parts List For . .com Owners Registration Form Postage Required 110399-01B Warranty Information
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