Warranty and Service

FAQs and troubleshooting	EN

A fault may result from a minor error that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.

Warning: Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.

What should I do if the cooking zones are not functioning?

Check for the following possibilities:

•The fuse in the house wiring (fuse box) is intact. If the fuses trip a number of times, call an authorised electrician.

•The appliance is properly switched on.

•The control indicators in the control panel are illuminated.

•The cooking zone is switched on.

•The cooking zones are set at the desired heat settings.

What should I do if the cooking zones will not switch on?

Check for the following possibilities:

•A period of more than 10 seconds has elapsed between when the On/Off button was actuated and the desired cooking zone switches on (see the section “Switching the appliance on”).

•The control panel is partially covered by a damp cloth or liquid.

What should I do if the display except for the residual warmth indicator suddenly disappears?

This could be a result of one of two possibilities:

•The On/Off sensor was accidentally actuated.

•The control panel is partially covered by a damp cloth or liquid.

What should I do if, after the cooking zones have been switched off, residual warmth is not indicated in the display?

Check for the following possibility:

•The cooking zone was only briefly used and therefore did not become hot enough. If the cooking zone is hot, please call the customer service centre.

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

•The control panel is partially covered by a damp cloth or liquid.

•The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

•The control panel is partially covered by a damp cloth or liquid. To reset, press the “On/Off” control sensor.

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C61R2AEEP/XEH specifications

The Samsung C61R2AEE/XEH and C61R2AEEP/XEH are two advanced and energy-efficient refrigerator models that are designed to cater to the diverse needs of modern households. These models blend cutting-edge technology with sleek design, providing not only functionality but also aesthetic appeal.

One standout feature of the C61R2AEE/XEH and C61R2AEEP/XEH is the innovative Twin Cooling Plus technology. This system independently controls the cooling in the refrigerator and freezer compartments, ensuring that food remains fresher for longer periods. This is particularly beneficial for preserving the taste and texture of fruits, vegetables, and even ice cream. By preventing odors from mixing, it preserves the original flavors of the stored items.

Another notable characteristic is the digital inverter compressor that automatically adjusts its speed according to the cooling demand. This not only enhances energy efficiency but also leads to quieter operation. Furthermore, the energy efficiency of these models is reflected in their high energy ratings, making them an ideal choice for environmentally conscious consumers looking to lower their energy bills.

The design of the C61R2AEE/XEH and C61R2AEEP/XEH is both modern and functional. With spacious interiors and adjustable shelving, users can customize the storage layout according to their needs. The bright LED lighting illuminates every corner of the refrigerator, making it easy to find items even in low light conditions.

Additionally, these models come equipped with a Smart Sensor System that continuously monitors conditions inside the refrigerator, adjusting settings to maintain optimal temperatures. The Power Cool and Power Freeze features allow for rapid cooling and freezing of items, which can be a significant advantage when it comes to preparing for gatherings or special occasions.

For added convenience, these refrigerators include a water and ice dispenser, providing quick access to chilled water and ice without the need to open the appliance. The sleek exterior, featuring a fingerprint-resistant finish, ensures that these models maintain their pristine look, reducing the need for constant cleaning.

Overall, the Samsung C61R2AEE/XEH and C61R2AEEP/XEH models stand out in today’s market due to their blend of innovative features, aggressive energy efficiency, and classic design. They represent a smart investment for anyone seeking a reliable and aesthetically pleasing refrigerator.