Desa VGL24NR, VGL24PR installation manual See Wiring Diagram

Page 21

TROUBLESHOOTING

21

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

One or both burners do not light after ODS/

1.

Inlet gas pressure is too low

1.

Contact local natural or propane/LP gas

pilot is lit

 

 

 

company

 

2.

Burner orifice(s) clogged

2.

Clean burner(s) (see Cleaning and Main-

 

 

 

 

tenance, page 19) or replace burner

 

 

 

 

orifice(s)

 

3.

Mislocated crossover tube

3.

Contact qualified service person

 

4.

Remote selector in OFF position

4.

Put remote selector in ON position

 

5.

Wire disconnected from gas control

5.

See Wiring Diagram, page 23

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

2.

Burner orifice clogged

 

company

 

 

 

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 19)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural or propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners or similar products

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and hand-held remote control

For morevisit www..com

111640-01B

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Contents What to do if YOU Smell GAS Unvented VENT-FREE GAS LOG HeaterSafety Information Table of ContentsVent-Free Gas Log Heater Product IdentificationRemote Control Accessories Product FeaturesLocal Codes UnpackingUnusually Tight Construction Determining FRESH-AIR Flow for Heater LocationConfined Space and Unconfined Space Determining if You Have a Confined or Unconfined SpaceVentilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Check GAS Type InstallationLog Size Side Wall Ceiling Minimum Firebox Size Log Front Rear Height Depth WidthMinimum Noncombustible Material Clearances If Not Using MantelMantel Clearances Determining Minimum Mantel Clearances When Using a HoodFloor Clearances Determining Minimum Mantel ClearancesInstalling Heater Base Assembly Installing Damper Clamp Accessory for Vented OperationInstallation Items Needed Minimum Chimney Permanent Flue Height ft. Opening sq. insAttaching Base Assembly to Fireplace Floor Connecting to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping systemInstalling Optional Remote Accessories Pressure Testing Heater Gas ConnectionsInstalling Remote Receiver Installing 9-Volt Battery in Receiver Installing LogsOperating Heater For Your Safety Read Before LightingTo Turn OFF GAS To Appliance Lighting InstructionsShutting Off Heater Shutting Off Burners Only pilot stays litManual Mode Manual Lighting ProcedureOptional HAND-HELD Remote Operation ON/OFF Series Model CghrcbSafety Features Auto Thermostatic ModeInspecting Burners Pilot Flame PatternCleaning Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleLogs Observed Problem Possible Cause Remedy TroubleshootingSee Wiring Diagram, Gas leak. See Warning statement at TopSpecifications Wiring Diagram Replacement PartsService Hints Technical ServiceModels VGL24PR and VGL24NR Illustrated Parts BreakdownKEY Part Number VGL24PR VGL24NR Description QTY Parts ListReceiver and HAND-HELD Remote Control KIT Cghrcb Series Cleaning KIT CCKEquipment Shutoff Valve Fireplace HoodOwners Registration Form Postage Required 111640-01B Warranty Information

VGL24PR, VGL24NR specifications

Desa VGL24NR and VGL24PR are innovative heating solutions designed to provide efficient and effective warmth for residential and commercial spaces. With their modern design and advanced technologies, these gas fireplaces offer both aesthetic appeal and functional performance.

One of the main features of the VGL24NR and VGL24PR models is their ventless operation. This means they do not require a chimney or venting system, making them an ideal choice for various installation scenarios. The lack of venting not only simplifies the installation process but also allows for more flexible placement within a room, enabling users to enjoy the warmth and ambiance of a fire wherever it fits best.

These models are equipped with a versatile heating capacity that can efficiently warmth up spaces of various sizes. With an impressive output, they are perfect for both cozy living rooms and larger family areas. The adjustable flame height allows users to customize their heat output, optimizing energy use while still achieving desired warmth levels.

In terms of technology, the Desa VGL24NR and VGL24PR feature advanced safety systems that ensure peace of mind for users. The oxygen depletion sensor automatically shuts off the unit if oxygen levels fall below a safe threshold. This invaluable feature makes these fireplaces a safe choice, particularly in enclosed environments.

Both models are designed with user convenience in mind. The easy-to-use remote control provides effortless operation, allowing users to adjust the flame and heat settings from the comfort of their seats. The wide viewing area enhances the visual appeal, providing a stunning flame display that can serve as a focal point in any room.

With regard to aesthetics, the Desa VGL24NR and VGL24PR come in a variety of finishes and styles, catering to diverse design preferences. Whether one prefers a contemporary look or a more traditional aesthetic, these fireplaces can seamlessly complement any décor.

Energy efficiency is another hallmark of the VGL24NR and VGL24PR models. They utilize clean-burning gas, which not only minimizes environmental impact but also reduces heating costs. By heating spaces quickly and effectively, these fireplaces provide an economical heating solution with long-term benefits.

In summary, the Desa VGL24NR and VGL24PR gas fireplaces combine modern design with innovative technology and robust safety features. Their ventless operation, adjustable heat output, and remote functionality make them suitable for various applications, enhancing comfort and style in any setting. For those seeking a reliable and aesthetically pleasing heating solution, these models offer an excellent option.
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