Desa GWN6, GWRN10, GWRP10, GWP10T, GWN10 Troubleshooting, Observed Problem Possible Cause Remedy

Page 17

TROUBLESHOOTING

17

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode positioned wrong

1.

Replace pilot assembly

 

spark at ODS/pilot

2.

Ignitor electrode broken

2.

Replace pilot assembly

 

 

3.

Ignitor electrode not connected to igni-

3.

Reconnect ignitor cable

 

 

 

tor cable

 

 

 

 

4.

Ignitor cable pinched or wet

4.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

5.

Piezo ignitor nut is loose

5.

Tighten nut holding piezo ignitor to

 

 

 

 

 

heater cabinet. Nut is located inside

 

 

 

 

 

heater cabinet at top

 

 

6.

Broken ignitor cable

6.

Replace ignitor cable

 

 

7.

Bad piezo ignitor

7.

Replace piezo ignitor

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is re-

 

 

 

 

 

moved

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 16) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Thermocouple connection loose at con-

4.

Hand tighten until snug, then tighten 1/4

 

 

 

trol valve

 

turn more

 

 

5.

Pilot flame not touching thermocouple,

5.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

lem could be caused by one or both of

 

Maintenance, page 16) or replace ODS/

 

 

 

the following:

 

pilot assembly

 

 

 

A) Low gas pressure

 

 

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

For more information, visit www.desatech.com

107902-01D

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Contents What to do if YOU Smell GAS GWN6, GWP6GWN10T, GWP10T GWRN10 and GWRP10 Safety Information Table of ContentsUnpacking Product FeaturesProduct Identification Local CodesDetermining FRESH-AIR Flow for Heater Location AIR for Combustion and VentilationProviding Adequate Ventilation Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Items InstallationCheck GAS Type Locating HeaterInstalling Two Mounting Screws Installing Heater to WallMarking Screw Locations Placing Heater On Mounting ScrewsRemoving Front Panel Of Heater Connecting to GAS SupplyInstalling Bottom Mounting Screw Checking GAS Connections Pressure Testing Gas Supply Piping SystemReplace front panel Pressure Testing Heater Gas ConnectionsLighting Instructions Operating HeaterTo Turn OFF GAS To Appliance Manual Lighting ProcedureShutting Off Heater Shutting Off Burner Only pilot stays litBurner Patterns To Select Heating LevelThermostat Control Operation Pilot Flame Pattern Inspecting BurnerBurner Flame Pattern Blue Flame Models Burner Flame Pattern Infrared ModelsCleaning Burner Pilot AIR Inlet Hole Cleaning MaintenanceODS/PILOT and Burner Orifice CabinetObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at GWP6 GWN6 GWP10 GWN10 Pilot Illustrated Parts BreakdownKEY Part Number for GWP6 GWN6 GWP10 GWN10 Description QTY Parts ListGWRP10 GWRN10 KEY Part Number GWRP10 GWRN10 Description QTY GWP10T GWN10T Pilot KEY Part Number GWP10T GWN10T Description QTY GWP6 GWP10 GWRP10 GWP10T SpecificationsService Hints Replacement PartsTechnical Service Service Publications AccessoryBaltimore Electric Parts CentralsOwners Registration Form Postage Required 107902-01D Warranty Information

GWN10T, GWP10T, GWRN10, GWN6, GWP6 specifications

Desa GWN10, GWP10, GWRP10, GWP6, and GWN6 are innovative products designed to meet diverse demands in various sectors. Each model brings unique features and characteristics, tailored for specific applications in the world of technology and daily use.

Desa GWN10 is recognized for its robust design and energy efficiency. It employs advanced wireless communication technology, enabling seamless integration with smart home systems. The GWN10 stands out with its high performance in terms of connectivity range and reliability. It offers users the convenience of remote monitoring and control, making it ideal for residential and commercial use, especially in areas that require a secure and efficient energy solution.

GWP10, on the other hand, is engineered for flexibility and versatility. Its modular design allows users to configure the system according to their specific needs. The GWP10 utilizes cutting-edge battery technology, providing longer usage times and faster charging capabilities. With its user-friendly interface and cloud connectivity, users can easily track energy consumption and optimize settings for enhanced performance.

The GWRP10 is a game-changer in renewable energy applications. Equipped with advanced solar integration technologies, it can harness solar power effectively, making it an eco-friendly choice. The GWRP10 features intelligent energy management systems that optimize power distribution, ensuring that energy is used efficiently. This model is perfect for users looking to reduce their carbon footprint while enjoying reliable power supply.

GWP6, a compact powerhouse, offers exceptional performance in a smaller footprint. Its lightweight construction and easy installation make it suitable for urban environments where space is a premium. The GWP6 leverages latest communication standards, such as IoT connectivity, providing real-time data insights for users. This makes it ideal for mobile applications and temporary installations.

Finally, the GWN6 emphasizes portability and ease of use. With its rugged design, it is perfect for outdoor activities and off-grid solutions. The GWN6 includes battery backup options, ensuring uninterrupted power during outdoor adventures. Its durable build and waterproof features make it reliable for challenging environments.

Together, these models showcase Desa’s commitment to innovation, sustainability, and user-centric design. Whether for energy management, renewable energy integration, or portable power, Desa GWN10, GWP10, GWRP10, GWP6, and GWN6 provide advanced solutions for contemporary needs. Their groundbreaking technologies and features are setting new standards in their respective categories, making them valuable assets for both everyday consumers and businesses alike.
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