Quadra-Fire QV36A-FB owner manual Troubleshooting, IntelliFire Ignition System, Around electrode

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14 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. IntelliFire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. The ignitor/module

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

makes noise, but no

 

are connected to correct terminals on module and pilot assembly.

spark.

 

Reversed wires at the module may cause system to make sparking

 

 

noise, but spark may not be present at pilot hood.

 

 

 

 

b. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

 

shorts in the wiring.

ule to pilot assembly. Rod closest to pilot hood should be ignitor.

 

 

Verify connections underneath pilot assembly are tight; also verify

 

 

connections are not grounding out to metal chassis, pilot burner,

 

 

pilot enclosure, mesh screen if present, or any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to pilot hood. The gap should be approximately

 

 

.17 inch or 1/8 inch.

 

 

 

 

d. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

2. Pilot won’t light,

a. Transformer installed correctly.

Verify that transformer is installed and plugged into module. Check

there is no noise or

 

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connection in wir-

Remove and reinstall the wiring harness that plugs into module.

 

ing configuration or wiring harness.

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

 

Remove and verify continuity of each wire in wiring harness.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot lights but con-

a. A shorted or loose connection in

Verify all connections to wiring diagram in manual. Verify connec-

tinues to spark, and

sensor rod.

tions underneath pilot assembly are tight. Verify connections are

main burner will not ig-

 

not grounding out to metal chassis, pilot burner, pilot enclosure or

nite. (If the pilot contin-

 

screen if present, or any other metal object.

ues to spark after the

 

 

b. Poor flame rectification or contami-

Verify that flame is engulfing sensor rod. If the pilot assembly does

pilot flame has been lit,

flame rectification has

nated sensor rod.

not have a ground strap, consider installing one to increase flame

 

rectification. Verify correct pilot orifice is installed and inlet gas

not occurred.)

 

 

specifications. Flame carries rectification current, not the gas. If

 

 

 

 

flame lifts from pilot hood, the circuit is broken. A wrong orifice or

 

 

too high an inlet pressure can cause pilot flame to lift. The sensor

 

 

rod may be contaminated. Clean sensor rod with emery cloth.

 

 

 

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Quadra-Fire • Expression 36 (QV36A-FB)2062-900 Rev. S • 11/11

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Contents What to do if you smell gas Model Expression 36 QV36A-FBHot glass will cause burns Congratulations Homeowner Reference InformationTable of Contents Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsTools and Supplies Needed Design and Installation ConsiderationsGetting Started Inspect Appliance and ComponentsInspect Firebox Model Framing and ClearancesSelecting Appliance Location 41-1/2 17-1/4 45-1/4 QV36A-FBMantel Projections Constructing the Appliance ChaseClearances Fire Risk Odor Risk17-1/4 41-1/2 32-1/2 Clearance to Combustibles254 1321 438 1054 825 914 Vent Termination Minimum Clearances Termination LocationsSee .4 for specific clearances Covered Alcove Applications Measuring Standards Vent Information and DiagramsVent Table Key Use of ElbowsMinimum Maximum Vent DiagramsTop Vent Horizontal Termination One Elbow Two Elbows 2 ftTop Vent Horizontal Termination Three Elbows VT Min HT MaxMust be installed prior to attaching a 90 elbow Feet then the total vent run can be Top Vent Vertical Termination Three ElbowsMin Max Extended to 40 feetWall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Combustible Wall PenetrationInstalling Attic Shield Installing the Ceiling FirestopVertical Penetration Framing  B. Installing the Optional Heat-ZoneGas Kit Removing Non-combustible Facing Mate- rial AssemblyAppliance Preparation Fire Risk Prevent contact with sagging, loose insulation Securing and Leveling the ApplianceBacker Installing Non-combustible Facing Material 10 Complete Installation of Non-combustibleAttaching Vent to the Firebox Assembly Installing Vent PipeAssembly of Vent Sections Assembling Pipe SectionsAssembling Minimum Installations MI Sections Assembling DVP-12A Slip SectionsSecuring the Vent Sections Vertical Sections Disassembly of Vent SectionsHorizontal Sections Heat Shield Requirements for Horizontal Termination Installing Heat Shield and Horizontal Termination CapInstalling the Horizontal Termination Cap Important Notice Heat shields may not be field constructedRoof Pitch Min. Ft Installing Roof Flashing and Vertical Ter- mination CapFoot minimum in snow regions Assembling and Installing Storm Collar Sharp EdgesGas Pressures Gas InformationFuel Conversions Gas Connection Pressure Natural Gas PropaneHigh Altitude Installations Recommendation for Wire Electrical InformationInstallation precautions Optional Accessories RequirementsQWSK-MLT Wall Switch Kit Introduction To Replace a Light BulbFor units with factory installed rocker switch Installation instructions Determine locationWiring the wall switch Operating InstructionsTemperature Button Setting Flame Height/manifold pressureWall Switch Button Operation SET Set Temperature ButtonJunction Box Installation Junction Box DetailFacing Requirements FinishingFacing Material FrontsAccessories Appliance SetupClean the Appliance Ember PlacementLog Assembly LOGS-2062 Positioning the LogsLOG #2 SRV2062-702 LOG #1 SRV2062-701LOG #3 SRV2062-703 LOG #5 SRV330-704 LOG #4 SRV330-706LOG #6 SRV340-705 Replacing Glass Assembly Glass AssemblyRemoving Glass Assembly Burner Removal Only for ServicingAir Shutter Setting Grilles and TrimOperating Instructions Before Lighting ApplianceLighting Appliance IPI Ignition Final inspection byInitial Break-in Procedure Frequently Asked QuestionsAfter Appliance is Lit IntelliFire Ignition System TroubleshootingSymptom Possible Cause Corrective Action Noise, but spark may not be present at pilot hoodCracked, damaged, or loose. Verify connection from sensor Maintaining and Servicing Appliance Maintenance Tasks Inspect Maintenance TasksReference Materials Appliance Dimension DiagramLocation Inches Millimeters Vent Components Diagrams DVP-AS2Horizontal Termination Cap DVP vent componentsRF6M RF12M At Depot Service PartsLog Set Assembly Direct Vent Gas Fireplace#17 Valve Assembly Be ordered from an authorized dealerService Parts List StockedLimited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Contact Information Do not Discard this Manual

QV36A-FB specifications

The Quadra-Fire QV36A-FB is a remarkable direct vent gas fireplace that combines beauty, efficiency, and innovative technology to create a cozy ambiance in any home. This fireplace is designed for those seeking an aesthetically pleasing yet highly functional heating solution.

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In conclusion, the QV36A-FB is more than just a heat source; it is a stylish addition that enhances home aesthetics while delivering reliable warmth. With its impressive features and innovative technologies, it stands out as a dependable choice in the world of gas fireplaces.