Quadra-Fire QVI35S, QVI30S owner manual Troubleshooting, Standing Pilot Ignition System

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13 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Standing Pilot Ignition System

Symptom

Possible Causes

Corrective Action

 

 

 

1. After repeated triggering

a. Defective ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

of the red or black piezo

 

wire is properly connected, replace the ignitor.

ignitor button, the spark

 

 

b. Defective pilot or misaligned

Using match, light the pilot. If the pilot lights, turn off the pilot and

ignitor will not light the pilot.

 

electrode (spark at electrode).

trigger the red piezo ignitor button again. If the pilot lights, an im-

 

 

proper gas/air mixture caused the bad lighting and a longer purge

 

 

period is recommended. If the pilot will not light, ensure the gap

 

 

at the electrode and pilot is one-eighth (1/8) inch to have a strong

 

 

spark. If the gap is OK, replace the pilot.

 

 

 

 

c. No gas or low gas pressure.

Check the remote shut-off valves from the fireplace. Usually, there

 

 

is a valve near the gas main. There can be more than one (1) valve

 

 

between the fireplace and the main.

 

 

 

 

d. No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

 

 

 

2. The pilot will not stay lit

a. Defective thermocouple.

Check that the pilot flame impinges on the thermocouple. Clean

after carefully following the

 

and/or adjust the pilot for maximum flame impingement.

lighting instructions.

 

Ensure that the thermocouple connection at the gas valve is fully

 

 

 

 

inserted and tight (hand tighten plus 1/4 turn).

 

 

Disconnect the thermocouple from the valve, place one millivolt

 

 

meter lead wire on the tip of the thermcouple and the other meter

 

 

lead wire on the thermocouple copper lead. Start the pilot and hold

 

 

the valve knob in. If the millivolt reading is less than 15mV, replace

 

 

the thermocouple.

 

 

 

 

b. Defective valve.

If the thermocouple is producing more than 15 millivolts, replace

 

 

faulty valve.

 

 

 

3. The pilot is burning,

a. ON/OFF switch or wires

Check the ON/OFF switch and wires for proper connections. Place

there is no burner flame,

defective.

the jumper wires across the terminals at the switch. If the burner

the valve knob is in the ON

 

comes on, replace the defective switch. If the switch is OK, place the

position, and the ON/OFF

 

jumper wires across the switch wires at the gas valve. If the burner

switch is in the ON position.

 

comes on, the wires are faulty or connections are bad.

 

 

 

 

b. Thermopile may not be gener-

If the pilot flame is not close enough physically to the thermopile,

 

ating sufficient millivoltage.

adjust the pilot flame.

 

 

Be sure the wire connections from the thermopile at the gas valve

 

 

terminals are tight and that the thermopile is fully inserted into the

 

 

pilot bracket.

 

 

Check the thermopile with a millivolt meter. Take the reading at

 

 

TH-TP&TP terminals of the gas valve. The meter should read 325

 

 

millivolts minimum, while holding the valve knob depressed in the

 

 

pilot position, with the pilot lit, and the ON/OFF switch in the OFF

 

 

position. Replace the faulty thermopile if the reading is below the

 

 

specified minimum.

 

 

With the pilot in the ON position, disconnect the thermopile leads

 

 

from the valve. Take a reading at the thermopile leads. The read-

 

 

ing should be 325 millivolts minimum. Replace the thermopile if the

 

 

reading is below the minimum.

 

 

 

32

Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09

 

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Contents HOT Surfaces ModelsWhat to do if you smell gas Homeowner Reference Information XxxxxxxxTable of Contents Listing and Code Approvals Design and Installation Considerations Getting StartedTools and Supplies Needed Inspect Appliance and ComponentsMinimum Appliance Size Location Fireplace Size RequirementsMinimum Fireplace Opening Clearances Clearances to Mantels or other Combustibles above ApplianceTermination Locations Vent Termination Minimum ClearancesVent Information and Diagrams Vent Table KeyHorizontal Venting Measuring StandardsInstallation Preparation Venting Components Installing Vent Pipe and ApplianceConnecting Vent Pipe Placing, Securing and Leveling the Appliance Installing Adaptor and Termination Cap Factory Built Wood BurningDamper Flashing Kit Optional Class a PipeGas Pressures Gas InformationFuel Conversions Gas Connection High Altitude Installations Check for GAS LeaksWiring the Appliance ON/OFF SwitchElectrical Information Appliance RequirementsJunction Box Installation Optional AccessoriesFAN Junction BOX Finishing Mantel ProjectionsAppliance Setup Clean the ApplianceAccessories Ember PlacementRefractory Placement Models Supreme-XT, Grand-XTQVI30, QVI35, ADI60 Refractory from the packagingLog Set Assembly LOGS-QVI30 Positioning the LogsQuadra-Fire QVI30S, QVI35S 340-901 Rev. i 6/09 Quadra-Fire QVI30S, QVI35S 340-901 Rev. i 6/09 Log Set Assembly LOGS-QVI35 Quadra-Fire QVI30S, QVI35S 340-901 Rev. i 6/09 Glass Assembly Air Shutter SettingRemoving Glass Assembly Replacing Glass AssemblyBefore operating this appliance have a qualified technician Operating InstructionsBefore Lighting Appliance What to do if YOU Smell GAS Lighting ApplianceStanding Pilot Ignition After Appliance is Lit Initial Break-in ProcedureCheck Pilot Flame Appearance Frequently Asked Questions Issue SolutionsStanding Pilot Ignition System TroubleshootingSymptom Possible Causes Corrective Action Troubleshooting Symptom Possible Cause Corrective ActionMaintenance Tasks Maintaining and Servicing ApplianceInspect Maintenance Tasks Doors, SurroundsAppliance Dimension Diagram Reference MaterialsVent Kits Components Direct Vent Flex Liner KitsService Parts Part number list on followingService Parts At DepotLog Set Assembly QVI35SNGKS-QVI35 Standing Pilot Valve Assembly QVI30S, QVI35SLimited Lifetime Warranty Quadra-Fire QVI30S, QVI35S 340-901 Rev. i 6/09 Contact Information

QVI35S, QVI30S specifications

The Quadra-Fire QVI35S and QVI30S are two impressive gas stoves that exemplify modern heating technology while prioritizing efficiency and aesthetics. As part of Quadra-Fire's renowned lineup, both models provide homeowners with outstanding performance and quality design.

One of the primary features of the QVI35S and QVI30S is their high efficiency rating. These stoves boast an impressive efficiency of up to 85%, which means that the majority of the fuel used is converted into heat for your home. This not only translates to lower energy bills but also less frequent fuel replenishment, making them cost-effective and environmentally friendly choices for heating.

Both models feature Quadra-Fire’s innovative heat management system, which ensures even heat distribution throughout the room. This system allows for efficient use of the fire's energy, maximizing warmth and minimizing heat loss. The QVI35S is particularly suited for larger spaces, capable of heating areas up to 1,800 square feet, while the QVI30S is ideal for medium-sized rooms, heating areas of up to 1,500 square feet.

The aesthetics of the QVI35S and QVI30S cannot be overlooked. Both models come with a variety of customizable options including black, pewter, or gold finishes, allowing homeowners to match their stove with their interior decor. The large viewing window enhances the visual appeal, offering a stunning display of the flame and creating a cozy ambiance in any room.

In terms of performance, both models feature the advanced Direct Vent technology. This system ensures that combustion air is drawn from outside the home, which helps maintain excellent indoor air quality. Additionally, the balanced flue design directs exhaust gases safely outside, minimizing emissions.

The stoves also incorporate an easy-to-use control system. Users can quickly adjust the flame height and heat output, allowing for precise temperature control. This feature, combined with the built-in fan option, ensures that heat is circulated effectively, providing optimal comfort.

Easy maintenance is another advantage of the QVI35S and QVI30S. They are designed for simple cleaning, with removable components and an accessible ash pan. This user-friendly design ensures that maintaining your stove is hassle-free.

In conclusion, the Quadra-Fire QVI35S and QVI30S deliver a blend of efficiency, aesthetic appeal, and advanced technology. They provide reliable heating solutions, customizable designs, and user-friendly features, making them excellent additions to any home looking to stay warm and stylish.
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