PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
Burner backfiring | 1. Burner orifice is clogged. | 1. Clean burner orifice. |
during operation | 2. Burner ports damaged. | 2. Replace burner. |
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Extremely sooty flame. | 1. Lack of primary air. | 1. Check primary air |
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| opening for blockage. |
| 2. Flame impingement on log. 2. Check & correct log | |
|
| position. |
| 3. Incorrect orifice size. | 3. Install correct orifice |
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| size for right type of gas |
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| & elevation. |
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|
Slight smoke and odor | 1. Residues from | 1. Will stop after a few |
during initial operation | manufacturing processes. | hours of operation. |
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|
Heater produces a | 1. Air passageways blocked. | 1. Check minimum |
whistling noise when |
| installation clearances |
burner is lit. |
| and air passageways for |
|
| debris. |
| 2. Air in gas line | 2. Operate burner until the |
|
| air is completely purged. |
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|
Heater produces a | 1. Metal expanding and | 1. This is common with |
clicking noise just | contracting, respectively. | heaters. If noise is |
after burner is lit or |
| excessive, contact a |
turned off. |
| qualified person. |
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|
|
Gas odor even when | 1. Gas leaks. See front page | 1. Locate and correct leaks |
control knob is in OFF | Warnings. | immediately. |
position. | 2. Gas control defective | 2. Replace gas control |
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|
Gas odor during | 1. Foreign matter in gas or on | 1. Check gas passage way |
combustion | burner ports. | and burner. |
| 2. Heater burning vapors from | 2. Ventilate room, stop |
| paint, impurities in air. | storing and using odor |
|
| causing products near |
|
| the heater. |
| 3. Gas leaks. See front page | 3. Locate and correct |
| Warnings. | leaks immediately. |
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|
|
Heater shuts off | 1. Not enough fresh air is | 1. Open window. |
on ODS | available. |
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| 2. Low gas pressure | 2. Contact your gas |
|
| company. |
| 3. ODS pilot partially clogged. 3. Clean the pilot. | |
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