Desa (V)DVF36TCRP(E), (V)DVF36TCLP(E) Troubleshooting, Problem Possible Cause Remedy

Page 29

Troubleshooting

WARNING: Turn off heater, disconnect power if applicable and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean pilot. This can damage pilot unit.

Note: The two most common causes of malfunctioning gas appliances are loose wiring connections and construction debris clogging pilot and/or control valve filter.

Note: Before troubleshooting the system make sure gas shut off valve is open.

 

 

Millivolt system

 

 

 

PROBLEM

POSSIBLE CAUSE

REMEDY

Pilot will not light

1.

No gas supply, or shutoff valve

1.

Check gas supply

 

 

2.

is OFF

2.

Hold control valve in the

 

Air in gas line

 

 

 

 

PILOT position for 2 to 3

 

 

 

 

minutes to purge air. If you

 

 

 

 

smell gas stop and wait a few

 

 

 

 

minutes before trying to light

 

3.

Construction debris clogging

3.

fireplace

 

Remove debris and dirt, in-

 

 

pilot orifice

 

spect and clean any other

 

4.

Low gas pressure

4.

possible obstructions

 

Contact your gas supplier

 

5.

Control valve knob is not on

5.

Refer to section on pilot

 

6.

the PILOT position

6.

lighting

 

Kinked pilot line

Have a qualified technician

 

7.

Bad valve

7.

replace pilot line

 

Replace control valve

 

8.

Bad thermocouple or loose

8.

Tighten thermocouple or re-

 

 

connection

 

place

 

Pilot will not stay lit

1.

Loose wiring on thermopile to

1.

Check wiring connection. Refer

 

 

regulator valve. No millivolt

 

to Wiring Diagrams, page 31

 

 

current being sent to regulator

 

 

 

No gas to burner, although wall

1.

Wall switch wires defective

1.

Check electrical connections

switch and valve are set to the

2.

Thermopile generator or sensor

2.

Re-check problem "Pilot Will

ON position

 

not generating sufficient voltage

 

Not Stay Lit"

 

Frequent pilot outage

1.

Pilot flame may be too low,

1.

Clean and adjust pilot flame for

 

 

causing safety pilot to “drop

 

maximum flame impingement

 

 

out”

 

on thermopile

 

Pilot goes out when wall switch

1.

Millivolt output on thermopile

1.

Replace thermopile

is on

 

too high

 

 

 

112108-01C

www.desatech.com

29

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Contents Right Side Corner Model Shown What to do if YOU Smell GASSafety Information Table of ContentsSafety Information High traffic areas Pre-Installation Preparation DimensionsTOP View Back View Right Side Front ViewFraming ClearancesMantel Clearances Alternate Gas Supply Location Vent Termination Clearances General VentingMinimum Clearances for Termination Cap Installation Planning Venting Installation InstructionsInstallation Precautions Installing Vent System in a Chase Installation for horizontal terminationVent Pipe Connections Venting with Two 90 Elbows Horizontal VentingFlat Ceiling Installation Installation for vertical TerminationCathedral Ceiling Support Box Installation Cathedral Ceiling InstallationVenting with One 90 Elbow Vertical Rigid Venting Configuration Using One 90 ElbowParts list for Desa venting kits and components High altitude installationVertical Venting Desa 5/8 Pipe & Vent Kits Number DescriptionWall Switch Installation InstallationOptional Wireless hand-held Remote Control Installation Electrical Hookup for optional blower accessoryRemoved from ignition control circuit for GAS Line HOOK-UPNot Overtighten Gas Supply TestingON/OFF Installing Log SetDecorative Facing Pilot/Electrode Assembly AdjustmentBurner Removal Burner Flame AdjustmentCleaning and Replacing Glass Door Cleaning MaintenanceLighting Instructions For Your Safety Read Before LightingOperating Fireplace To Turn OFF GAS To Appliance Operating FireplaceTechnical Service Service HintsSpecifications Replacement PartsProblem Possible Cause Remedy TroubleshootingTroubleshooting See Wiring Diagrams Wiring DiagramsSkytech Remote Control KIT Parts AccessoriesPilot Assembly Screen Assembly Burner AssemblY Piezo Ignitor Grate End Glass Assembly Peninsula OnlyBlower kit End Louver Kit Peninsula OnlyIgnition Control Side Door Assembly 27200 CeramicLOG SET Refractory Pieces High Voltage Cable112108-01C Limited Warranty DIRECT-VENT Fireplace Warranty InformationKeep this Warranty

DVF36CR, DVF36TCL, DVF36TCR, DVF36TCL, DVF36TCRP, DVF36TCLP, DVF36TCR, DVF36TCL, DVF36TCR, DVF36TCL, DVF36TCRP, DVF36TCLP, (V)DVF36TCRP(E), (V)DVF36TCLP(E) specifications

The Desa DVF36TCR and DVF36TCL are part of a distinguished line of vent-free gas fireplaces designed to provide warmth and ambiance without the complexity of standard venting systems. These models, including DVF36TCRP, DVF36TCLP, and their electric variants (V)DVF36TCRP(E) and (V)DVF36TCLP(E), incorporate cutting-edge technology, ensuring efficient heating solutions that suit various home aesthetics and requirements.

One of the primary features of the DVF36TCR and DVF36TCL is their minimalist design, which allows for flexibility in installation. The option to choose between traditional and contemporary styles means that homeowners can select a model that complements their existing decor. The DVF36TCR boasts a classic design, while the DVF36TCL presents a more modern aesthetic, appealing to a broad range of personal styles.

Energy efficiency is another hallmark of these models. The Desa gas fireplaces utilize advanced burner technology that maximizes heat output while minimizing gas consumption. This efficiency not only translates to lower energy bills but also a reduced environmental impact, making these fireplaces a responsible choice for homeowners.

The DVF series also places a strong emphasis on safety. Each model is equipped with an oxygen depletion sensor (ODS) that automatically shuts off the gas supply if oxygen levels in the room drop below safe levels, providing peace of mind for families. Additionally, the built-in safety features, including a flame monitoring system, ensure a safe and reliable heating experience.

For those seeking convenience, the Desa models are compatible with remote controls and wall-mounted thermostats, allowing users to easily adjust heat settings without leaving the comfort of their couch. This versatility is particularly appealing in colder months when warmth is a priority.

Moreover, the fireplaces come with various media options, such as pebble beds or log sets, enhancing the visual appeal of the flames. The ambiance created by these fireplaces is not only about heat but about creating a cozy atmosphere that draws family and friends together.

In summary, the Desa DVF36TCR, DVF36TCL, and their respective models offer a unique blend of style, efficiency, and safety. With features aimed at enhancing user experience and optimizing home heating, these fireplaces stand out as leading options for those looking to add both warmth and elegance to their living spaces. Whether opting for gas or one of the electric versions, homeowners can trust in the quality and innovation present in the Desa DVF series.