TROUBLESHOOTING
31
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Remote does not function
1.Battery is not install. Battery power is low
1.Replace
Fireplace produces a clicking/ticking noise just after burners are lit or shut off
1.Metal expanding while heating or con- tracting while cooling
1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person
Fireplace produces unwanted odors | 1. | Fireplace burning vapors from paint, |
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| hair spray, glues, cleaners, chemicals, |
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| new carpet, etc. (See IMPORTANT |
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| statement above) |
| 2. | Low fuel supply (propane/LP only) |
| 3. | Gas leak. See Warning statement |
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| at top of page |
1.Open window to ventilate room. Stop us- ing odor causing products while fire- place is running
2.Refill supply tank (propane/LP only)
3.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)
Fireplace shuts off in use (ODS operates) | 1. | Not enough fresh air is available | 1. | Open window and/or door for ventilation |
| 2. | Low line pressure | 2. | Contact local natural or propane/LP gas |
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| company |
| 3. | ODS/pilot is partially clogged | 3. | Clean ODS/pilot (see Cleaning and |
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| Maintenance, page 28) |
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Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement | 1. | Locate and correct all leaks (see Check- |
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| at top of page |
| ing Gas Connections, pages 19 and 20) |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. | Foreign matter between control valve |
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| and burner |
| 2. | Gas leak. See Warning statement |
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| at top of page |
1.Take apart gas tubing and remove for- eign matter
2.Locate and correct all leaks (see Check- ing Gas Connections, pages 19 and 20)
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