30
TROUBLESHOOTING
TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Burner does not light after ODS/pilot is lit | 1. | Inlet gas pressure is too low |
| 2. | Burner orifice is clogged |
| 3. | Thermopile leads disconnected or im- |
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| properly connected |
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| Models Only) |
| 4. | Burners will not come on in remote po- |
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| sition |
1.Contact local natural or propane/LP gas company
2.Clean burner (see Cleaning and Mainte- nance, page 28) or replace burner orifice
3.Reconnect leads (see Wiring Diagram, page 33)
4.Replace battery in transmitter and receiver
Delayed ignition of burner | 1. | Manifold pressure is too low | 1. | Contact local natural or propane/LP gas |
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| company |
| 2. | Burner orifice is clogged | 2. | Clean burner (see Cleaning and Mainte- |
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| nance, page 28) or replace burner orifice |
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Burner backfiring during combustion | 1. | Burner orifice is clogged or damaged | 1. | Clean burner (see Cleaning and Main- |
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| tenance, page 28) or replace burner |
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| orifice |
| 2. | Damaged burner | 2. | Replace damaged burner |
| 3. | Gas regulator defective | 3. | Replace gas regulator |
| 4. | Inlet gas pressure is too low | 4. | Contact local natural or propane/LP gas |
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| company |
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Slight smoke or odor during initial operation | 1. | Residues from manufacturing processes | 1. | Problem will stop after a few hours of |
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| and log curing |
| operation |
| 2. | Not enough air | 2. | Check burner for dirt and debris. If |
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| found, clean burner (see Cleaning and |
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| Maintenance, page 28) |
| 3. | Gas regulator defective | 3. | Replace gas regulator |
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Fireplace produces a whistling noise when | 1. | Turning control knob to HI position | 1. | Turn control knob to LO position and |
burner is lit |
| when burner is cold |
| let warm up for a minute |
| 2. | Air in gas line | 2. | Operate burner until air is removed from |
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| line. Have gas line checked by local |
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| natural gas company |
| 3. | Air passageways on fireplace blocked | 3. | Observe minimum installation clear- |
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| ances (see pages 9 through 11) |
| 4. | Dirty or partially clogged burner orifice | 4. | Clean burner (see Cleaning and Mainte- |
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| nance, page 28) or replace burner orifice |
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White powder residue forming within burner box or on adjacent walls or furniture
1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue
1.Turn fireplace off when using furniture polish, wax, carpet cleaners, or similar products
Moisture/condensation noticed on windows 1. Not enough combustion/ventilation air | 1. Refer to Air for Combustion and Venti- |
| lation requirements (page 6) |
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