Desa BHDV41N/P, BHDV37N/P installation manual Gas leak. See Warning statement

Page 32

® (B)HDV37N/P AND (B)HDV41N/P

DIRECT-VENT FIREPLACE (NATURAL/PROPANE/LP)

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 19)

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 26

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 29)

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

into system

 

ing Gas Connections, page 19)

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

down only enough to prevent any water

 

 

 

 

from entering the unit. The maximum

 

 

 

 

downward slope of the vent termination

 

 

 

 

is 1/4" for any horizontal run

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

in corners after usage

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1. Gas leak. See Warning statement

 

above

1.Locate and correct all leaks (see Check- ing Gas Connections, page 19)

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 24)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

32

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Contents
BHDV37N/P, HDV37N/P BHDV41N/P, and HDV41N/P For Your SafetyFor Your Safety What to do if YOU Smell GAS Safety Information DIRECT-VENT Fireplace NATURAL/PROPANE/LPProduct Features Product IdentificationLocal Codes Glossary TermsPRE-INSTALLATION Preparation ClearancesLocation and Space Requirements Framing and FinishingPRE-INSTALLATION Preparation General Venting Location of Vent TerminationGeneral Venting Venting Installation Installation PrecautionsInstallation Planning Installing Vent System in a ChaseInstallation for Horizontal Termination Snorkel TerminationVent Pipe Connections Horizontal Termination Configurations Horizontal VentingVenting with Two 90 Elbows Cathedral Ceiling Installation Installation for Vertical TerminationFlat Ceiling Installation Vertical Termination Configurations Vertical Horizontal H 1 + Min Max 20 maxVertical Venting High Altitude Installation Parts Lists for Venting Kits and ComponentsVanguard Rigid Venting Vanguard Flexible VentingFireplace Installation Installing Optional Blower AccessoryInstalling GA3700/DA3610T Blowers Check GAS TypePlug in blower power cord Installing GAS Piping to Fireplace Location Installation Items NeededChecking GAS Connections Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Pressure Testing Fireplace Gas Connections Close manual shutoff valve see Fig- ureInstalling Optional Wall Mounted Thermostat GWMT1 Back View of Thermostat BaseREMOVING/REPLACING Glass Door Attaching Magnetic Decorative Brass Strips HDV OnlyInstalling Optional Brick Liner D8037/D8041 Installing Rear Brick Panel and Retainer BracketsInstalling LOGS, Lava Rock and Glowing Embers Fireplace Models BHDV37N/P and BHDV41N/PInstalling Log Assembly No Fireplace Models HDV37N/P and HDV41N/POperating Fireplace Ghrct Series Operation Operating Optional Blower AccessoryGhrc Series Operation Pilot Assembly Inspecting Burners Operating Optional GWMT1 Wall Mounted Thermostat Burner Flame PatternCleaning and Maintenance Glass DoorPilot and Burners LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement Replacement Parts Wiring DiagramTechnical Service Service HintsSpecifications BHDV/HDV37N BHDV/HDV37P BHDV/HDV41N BHDV/HDV41PAccessories Illustrated Parts Breakdown BHDV37N BHDV41N36Parts List DIRECT-VENT Fireplace BHDV37N BHDV41NBHDV37P BHDV41P36 DIRECT-VENT Fireplace BHDV37P BHDV41P HDV37N DIRECT-VENT Fireplace HDV37N and HDV41N HDV37P HDV41P DIRECT-VENT Fireplace HDV37P and HDV41P Warranty Information
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