Desa BHDV41N/P, BHDV37N/P installation manual Observed Problem Possible Cause Remedy

Page 31

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 29) or replace burner

 

 

 

 

orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 32)

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 29) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 29) or replace burner

 

 

 

 

orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning gas control knob to HI position

1.

Turn gas control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP or natural gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and

 

 

 

 

Maintenance, page 29) or replace burner

 

 

 

 

orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed or battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

www.desatech.com

Continued

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Contents For Your Safety What to do if YOU Smell GAS For Your SafetyBHDV37N/P, HDV37N/P BHDV41N/P, and HDV41N/P DIRECT-VENT Fireplace NATURAL/PROPANE/LP Safety InformationGlossary Terms Product FeaturesProduct Identification Local CodesFraming and Finishing PRE-INSTALLATION PreparationClearances Location and Space RequirementsLocation of Vent Termination PRE-INSTALLATION Preparation General VentingGeneral Venting Installing Vent System in a Chase Venting InstallationInstallation Precautions Installation PlanningSnorkel Termination Installation for Horizontal TerminationVent Pipe Connections Horizontal Venting Horizontal Termination ConfigurationsVenting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationCathedral Ceiling Installation Vertical Horizontal H 1 + Min Max 20 max Vertical Termination ConfigurationsVertical Venting Vanguard Flexible Venting High Altitude InstallationParts Lists for Venting Kits and Components Vanguard Rigid VentingCheck GAS Type Fireplace InstallationInstalling Optional Blower Accessory Installing GA3700/DA3610T BlowersPlug in blower power cord Installation Items Needed Installing GAS Piping to Fireplace LocationPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyChecking GAS Connections Close manual shutoff valve see Fig- ure Pressure Testing Fireplace Gas ConnectionsBack View of Thermostat Base Installing Optional Wall Mounted Thermostat GWMT1Attaching Magnetic Decorative Brass Strips HDV Only REMOVING/REPLACING Glass DoorInstalling Rear Brick Panel and Retainer Brackets Installing Optional Brick Liner D8037/D8041Fireplace Models BHDV37N/P and BHDV41N/P Installing LOGS, Lava Rock and Glowing EmbersFireplace Models HDV37N/P and HDV41N/P Installing Log Assembly NoOperating Fireplace Ghrc Series Operation Operating Optional Blower AccessoryGhrct Series Operation Burner Flame Pattern Pilot AssemblyInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatLogs Cleaning and MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Service Hints Replacement PartsWiring Diagram Technical ServiceBHDV/HDV37N BHDV/HDV37P BHDV/HDV41N BHDV/HDV41P SpecificationsAccessories BHDV37N BHDV41N36 Illustrated Parts BreakdownDIRECT-VENT Fireplace BHDV37N BHDV41N Parts ListBHDV37P BHDV41P36 DIRECT-VENT Fireplace BHDV37P BHDV41P HDV37N DIRECT-VENT Fireplace HDV37N and HDV41N HDV37P HDV41P DIRECT-VENT Fireplace HDV37P and HDV41P Warranty Information

BHDV41N/P, BHDV37N/P, HDV37N/P, HDV41N/P specifications

The Desa HDV41N/P, HDV37N/P, BHDV37N/P, and BHDV41N/P are modern heating units designed to deliver efficient warmth and comfort in various residential and commercial spaces. These models are noted for their advanced features and technologies, which combine functionality and aesthetics.

One of the main features of these units is their energy efficiency. They utilize state-of-the-art technology to provide warmth while minimizing energy consumption. This makes them an environmentally friendly choice, ensuring that homeowners can enjoy a cozy atmosphere without significantly increasing their energy bills.

The design of the Desa series models is characterized by their sleek and attractive appearance. They are available in various finishes, allowing homeowners to choose a design that complements their interior décor. This not only enhances the aesthetic appeal of the room but also ensures that the heating unit blends seamlessly into the space.

Another significant characteristic of the Desa models is their versatile heating capabilities. They can accommodate a variety of room sizes, providing adequate heat regardless of the environment. Whether used in larger living areas or smaller spaces, these units are engineered to maintain a consistent and comfortable temperature.

The units come equipped with user-friendly controls, allowing for easy adjustments and optimal temperature settings. Many of the models feature programmable thermostats, enabling users to schedule heating cycles according to their lifestyles. This contributes to increased comfort and further adds to energy savings.

Safety is also a primary concern with the Desa heating units. They come with built-in safety features, such as automatic shut-off mechanisms and advanced flame sensors. These safety measures ensure peace of mind while using the units, safeguarding against potential hazards.

Additionally, the units are designed for easy installation and maintenance. Their straightforward installation process is complemented by durable construction, which minimizes the likelihood of breakdowns. Regular maintenance is simplified, allowing users to keep their heating systems in excellent working condition without significant effort.

In summary, the Desa HDV41N/P, HDV37N/P, BHDV37N/P, and BHDV41N/P heating units combine sophisticated technology, aesthetic design, versatility, user-friendly controls, safety features, and low maintenance requirements. They stand out as a superior choice for anyone looking to enhance their indoor climate while being mindful of energy consumption and design aesthetics.