Vanguard VE32LH, VE36LH, VE36LBH, VE32LB Troubleshooting, Observed Problem Possible Cause Remedy

Page 13

Troubleshooting

Note: Before troubleshooting system, make sure power to circuit from breaker or fuse panel is turned ON.

The three most common causes of a malfunctioning electric fireplace are:

1.Tripped circuit breaker or blown fuse.

2.Loose or burned out light bulb.

3.Obstructed or clogged fan blower.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

No operation or indicator light

1.

No power to fireplace

1.

Check circuit breaker or fuse

at power/heater switch

2.

Defective switch lamp

2.

Replace defective switch.

 

 

 

 

See Servicing Control Pan-

 

 

 

 

el, page 16

 

3.

Defective wiring

3.

Check connections from

 

 

 

 

main power harnesses to

 

 

 

 

terminals on control panel.

 

 

 

 

See Servicing Control Pan-

 

 

 

 

el, page 16

Poor flame motion; flame pat- tern is sporadic or uneven in viewing area

1.Tangled or loose flame pennants

2.Obstructed or clogged fan blower

3.Damaged or dislodged fan blower wheel

1.Inspect flame pennants. Un- tangle or replace if neces- sary. See Servicing Flame

Pennants, page 18

2.Check fan blower for de- bris. Vacuum areas around blower wheel and remove any obstructions. See Main- taining Motors, page 15

3.Remove and inspect fan blower housing See Servic- ing Fan Blower, page 18

Dull flame appearance or inac- 1.

Burned out or loose light

tive ember bed effect

bulb

2.

Broken lamp fixture

3.

Loose or missing reflective

 

ribbons

1.Inspect light bulbs; tighten or replace light bulbs as necessary. See Replacing Light Bulbs, page 15

2.Remove and replace broken lamp fixture. See Replacing

Lamp Fixtures, page 20

3.Inspect reflective ribbons.

Reattach or replace as nec- essary. See Replacing Re- flective Ribbons, page 21

No heat or intermittent heat 1. Obstructed heater blower

1. Clear heater fan of debris

output. (If equipped with a

or blockage; vacuum area

heater)

around blower intake and

 

remove any obstructions

 

in the discharge area. See

 

Maintaining Motors, page 15

2. Burned out heat element

2. Remov and replace blower

or blower fan

heater assembly. To access

 

and remove see Optional

 

Heater Accessory, page

 

10

3. Defective heater switch or

3. Inspect wiring connections

wiring

from switch to blower. Re-

 

place switch if defective.

 

See Servicing Control Pan-

 

el, page 16

115121-01B

www.desatech.com

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Contents Electric Fireplace OWNER’S Operation and Installation Manual Safety Information Table of ContentsInstallation Product SpecificationLocating Fireplace Cabinet Mantel Installation Installation ClearancesFor mantel clearances see Figures 3 Accessory Cord Electric Outlet BUILT-IN InstallationUniversal Strain Relief Cord Mount Assembly Wire NutsRelocating Junction Box to Left Electrical InstallationLamps and lava Rock Features OperationMotor Mount Foam Shipping Brace Optional Glass Doors Accessory InstallationOptional Brick Liners Bifold doors may be removed for replacing or cleaningSpring Clip Locating Hole Locating Holes Screen Rod Retaining ScrewVE36LH Only Optional Heater AccessoryRetainer BracketMount location with on I indicator Wired for convenienceConnect white heater wire to neutral Knockout Plug Remove to Install Power SwitchTerminal D Jumper Switch Lead Terminal L-5 Rocker Switch Red L-4 White N-1Terminal Block White RockerObserved Problem Possible Cause Remedy TroubleshootingHeater Assembly Electrical Diagram Wiring DiagramReplacing Light Bulbs MaintenanceMaintaining Motors Removing/Replacing Control DoorServicing Control Panel Bushings Control Power Cover HarnessesAngle control panel out through opening see Figure Panel ScrewsViewing Screen Accessing Imaging UnitServicing Fan Blower Screw Fan Assembly Posts for Blade ConnectorsServicing Flame Pennants Base CoverLocating Flame Pennants Replacing Lamp Fixtures Reassemble imager. See AccessingAccessing Imaging Unit For Replacement Cleaning Viewing ScreenReplacing Reflective Ribbons Remove any loose or damaged ribbon materialReplacement Parts Technical ServiceParts Under Warranty Parts Not Under WarrantyAccessories Illustrated Parts Breakdown Parts List 39/40 114275-01 Wire Tie 111066-01 Control Panel Decal 111066-03 Keep this Warranty Warranty InformationLimited 1 Year Warranty