Vanguard VE32LBH, VE36LH Technical Service, Replacement Parts, Parts Under Warranty, Imaging Unit

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MAINTENANCE

Continued

Note: If full replacement of imager is neces- sary, wiring harnesses must be disconnected and new harnesses reconnected at control panel. For proper connection, follow wiring diagram shown in Figure 28, page 14.

Imaging Unit

Figure 41 - Removing Imaging Unit

Technical Service

You may have further questions about instal- lation, operation or troubleshooting. If so, contact DESA’s Technical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your firebox ready.

You can also visit DESA’s technical services web site at www.desatech.com.

Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA’s Technical Service Department at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your firebox

how firebox was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your firebox

the replacement part number

Note: The firebox identification label (including model number, serial number, clearances, etc.) is located on the right front edge of the firebox.

22

www.desatech.com

115121-01B

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Contents Electric Fireplace OWNER’S Operation and Installation Manual Table of Contents Safety InformationInstallation Product SpecificationLocating Fireplace Cabinet Mantel Installation Installation ClearancesFor mantel clearances see Figures 3 Universal Strain Relief Cord Mount Assembly BUILT-IN InstallationAccessory Cord Electric Outlet Wire NutsElectrical Installation Relocating Junction Box to LeftLamps and lava Rock Features OperationMotor Mount Foam Shipping Brace Accessory Installation Optional Glass DoorsSpring Clip Locating Hole Bifold doors may be removed for replacing or cleaningOptional Brick Liners Locating Holes Screen Rod Retaining ScrewRetainer Optional Heater AccessoryVE36LH Only BracketConnect white heater wire to neutral Wired for convenienceMount location with on I indicator Knockout Plug Remove to Install Power SwitchTerminal Block White Rocker Switch Red L-4 White N-1Terminal D Jumper Switch Lead Terminal L-5 RockerTroubleshooting Observed Problem Possible Cause RemedyWiring Diagram Heater Assembly Electrical DiagramMaintaining Motors MaintenanceReplacing Light Bulbs Removing/Replacing Control DoorAngle control panel out through opening see Figure Bushings Control Power Cover HarnessesServicing Control Panel Panel ScrewsAccessing Imaging Unit Viewing ScreenServicing Flame Pennants Screw Fan Assembly Posts for Blade ConnectorsServicing Fan Blower Base CoverLocating Flame Pennants Reassemble imager. See Accessing Replacing Lamp FixturesReplacing Reflective Ribbons Cleaning Viewing ScreenAccessing Imaging Unit For Replacement Remove any loose or damaged ribbon materialParts Under Warranty Technical ServiceReplacement Parts Parts Not Under WarrantyAccessories Illustrated Parts Breakdown Parts List 39/40 114275-01 Wire Tie 111066-01 Control Panel Decal 111066-03 Keep this Warranty Warranty InformationLimited 1 Year Warranty