O2 Innovations pmn manual Returning an Instrument for Repair

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PO Box 979

680 Fairfield Court

Ann Arbor, Michigan 48106-0979

734.761.1270 Fax 734.761.3220

Returning an Instrument for Repair

ENMET instruments may be returned to the factory or any one of our Field Service Centers for regular repair service or calibration. The ENMET Repair Department and Field Service Centers also perform warranty service work.

When returning an instrument to the factory or service center for service, paperwork must be included which contains the following information:

￿A purchase order number or reference number.

￿A contact name with return address, telephone and fax numbers

￿Specific instructions regarding desired service or description of the problems being encountered.

￿Date of original purchase and copy of packing slip or invoice for warranty consideration.

￿If a price estimate required, please note it accordingly and be sure to include a fax number.

Providing the above information assists in the expedient repair and return of your unit.

Failure to provide this information can result in processing delays.

ENMET charges a one hour minimum billing for all approved repairs with additional time billed to the closest tenth of an hour. All instruments sent to ENMET are subject to a minimum $30 evaluation fee, even if returned unrepaired. Unclaimed instruments that ENMET has received without appropriate paperwork or attempts to advise repair costs that have been unanswered, after a period of 60 days, may be disposed of or returned unrepaired COD with the $30 evaluation fee.

Service centers may have different rates or terms. Be sure to contact them for this information.

Repaired instruments are returned by UPS/FedEx Ground and are not insured unless otherwise specified. If expedited shipping methods or insurance is required, it must be stated in your paperwork.

Note: Warranty of customer installed components.

If a component is purchased and installed in the field, and fails within the warranty term, it can be returned to ENMET and will be replaced, free of charge, per ENMET’s returned goods procedure.

If the entire instrument is returned to ENMET Corporation with the defective item installed, the item will be replaced at no cost, but the instrument will be subject to labor charges at a rate of half of the standard rate.

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Contents Enmet Corporation Target SeriesTable of Contents List of Figures and Tables Regarding Damaged Shipments UnpackTarget Features Horn ON/OFF Button Select Button Menu Button Gasket Visual Alarms Display Charging PortTurning the Instrument On and Off Example Power Down DisplayInstrument Operation Locations and Data loggingExample Display, Charging Complete Charging the BatteryExample Display, Battery Charging STEL/TWA Alarms Battery LifeAlarms Instantaneous Gas AlarmExample Display, Auto-Zero from Pop-Up Menu Pop-Up MenuExample Pop-Up Menu Example Display, Combustible Gas Example Display of Calibration StatusProgrammed Flammable Gas Coefficients Internal Sampling Pump Example Display, Internal Pump StatusExample Display of Alarm Values Date/Time/Battery InformationExample Display of Date, Time, Battery Level Alarms ValuesStel Values Min/Max ValuesTWA Values Calibration Maintenance OperationsStandard Maintenance Menu RecommendationsApplying Span Gas Zero AdjustCalibration Adapter, Reactive Gases Calibration Adapter, BRH 04834-002Example Display of BRH Calibration Advanced Maintenance Menu, Software 4.94 versionExample Display of Advanced Maintenance Menu Example Display of Advanced Calibration MenuExample Display Changing Password Example Display of Set Alarm MenuExample Display while Setting Clock and Chirp interval Set Operation Menu Example Display Setting Battery TypeSet Battery Type Example Display of Set Operation Menu4a.1 Calibration 4a Advanced Maintenance Menu, Software 6.0 version4a.2 Setting Instantaneous Alarms 4a.4 Internal Pump Calibration 4a.3 Enable SensorsPCB Replacing Battery PackRemove shorting clip Replacing SensorsEnmet Part No Description Instrument InformationElement Specification Target SpecificationsDefault Configuration Default Alarm and ConfigurationsDefault Alarm Basic Operation Menu Flow DiagramsTarget Menu Quick Reference Enter any calibration procedure from above Advanced Operation Menu BRH Advanced Maintenance Menu, Software 6.0 version Symptom Possible Cause Action TroubleshootingWarranty PO Box Fairfield Court Ann Arbor, Michigan 734.761.1270 Fax Returning an Instrument for RepairRepair Return Form