Desa VGL30PRA, VGL18NRA installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 24

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Broken ignitor cable

3.

Replace ignitor cable

 

4.

Bad battery

4.

Replace battery

 

5.

Ignitor electrode broken

5.

Replace pilot assembly

 

6.

Battery not installed, battery

6.

Install new alkaline battery in

 

 

power low or battery not

 

electronic ignitor. Verify bat-

 

 

installed correctly (electronic

 

tery is installed correctly

 

 

ignition models only)

7.

Replace pilot assembly

 

7.

Ignitor electrode positioned

 

 

wrong

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when in-

4.

Continue holding down con-

 

 

stalled

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (pro-

 

eration until air is removed

 

5. Contact local propane/LP gas

 

 

pane/LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 23) or

 

 

 

 

replace ODS/pilot assembly

 

7.

Gas regulator setting is not

7.

Replace gas control

 

 

correct

 

 

24

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Safety Information Product Features Remote Control AccessoriesProduct Identification Local CodesAIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Fireplace Location Unusually Tight ConstructionVentilation AIR Ventilation Air From Inside BuildingInstallation Ventilation Air From OutdoorsCheck GAS Type Determining Minimum Mantel Clearances When Using a Hood Mantel ClearancesMinimum Noncombustible Material Clearances Minimum Mantel Clearances Without Using Hood Installing Damper Clamp Accessory for Vented Operation Floor ClearancesInstalling Heater Base Assembly Installation Items NeededFlexible Gas Hose If allowed by local codes Fitting Masonry Screw Mounting FlangesConnecting to GAS Supply Propane/LP External Supply Tank Regulator Vent Pointing DownChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaMinimum Cap Pipe Tee Gas Nipple Joint Sediment Trap Control Test Pressures Equal To or Less Than 1/2 Psig 3.5 kPaInstalling Optional Remote Accessories Volt Battery Clip Pad Terminal Push Button Wires ClipsWhite Wire From Receiver Control Valve Red Wire From Wires Remote Control Volt Battery Unit HousingInstalling Logs Log #1Log #3 Log #2 Left Grate Finger Right Log #4For Your Safety Read Before Lighting Operating HeaterLighting Instructions Log #5 Log #6 Log #3 Log #2Manual Lighting Procedure To Turn OFF GAS To AppliancePropane/LP Gas Natural GasOptional HAND-HELD Remote Operation Thermostat Series ModelGhrctb ON/OFF Series Model GhrcbAuto Shutoff Feature Inspecting BurnersPilot Flame Pattern Main BurnerCleaning Maintenance Burner Injector Holder and Pilot AIR Inlet HoleLogs Troubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Moisture/condensation noticed Gas leak. See Warning Statement aboveWiring Diagram Replacement PartsService Hints Technical ServiceCleaning KIT CCK Receiver and HAND-HELD Remote Control KIT Ghrcb SeriesInformation Video Equipment Shutoff Valve GA5010Illustrated Parts Breakdown Parts List Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS LOG Heaters

VGL18NRA, VGL30PRA, VGL18NRA, VGL18PRA, VGL24NRA, VGL24PRA, VGL30NRA, VGL30PRA specifications

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