Hearth and Home Technologies NorthStar-GT Troubleshooting, Understanding Vent Problems

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10 Troubleshooting

This fireplace will operate correctly only if adequate ventila- tion is provided to allow proper draft to the fireplace system. Hearth & Home Technologies assumes no responsibility for the improper performance of the fireplace system caused by inadequate draft due to environmental conditions, down drafts, tight sealing construction of the structure, or mechan- ical exhausting devices which will create a negative air pres- sure within the structure where the fireplace is located.

A. Understanding Vent Problems

If smoke spillage occurs from a fireplace opening when the door is open and the proper chimney height, flue size, and configuration requirements for the installation have been met, there is either a leakage in the flue, a blockage in the flue, or some condition is in effect to draw smoke from the fireplace into the house. Understanding and differentiating the conditions which can cause each of these kinds of spill- age problems is essential to their solution.

•Flue Leakage

Check for improperly connected flue joints or a damaged flue joint in the chimney system. Such leakage would reduce draft (air would be drawn in through the leaks rather than through the fireplace). The result might be difficult start-up and smoky fires that might spill if other adverse draft conditions accompany this problem.

•Flue Blockage

The damper should be open.

B. Draft Problems

This fireplace will operate correctly only if adequate ventilation is provided to allow proper draft to the fire- place system. Hearth & Home Technologies assumes no responsibility for the improper performance of the fireplace system caused by inadequate draft due to environmental conditions, windy conditions, down drafts, tight sealing construction of the structure, or mechanical exhausting devices which will create a negative air pres- sure within the structure where the fireplace is located.

Flue draft is measured as negative pressure in the chimney. The amount of negative pressure determines how strong the draft is. The draft is important because it draws the combustion air into the fireplace and pulls the smoke out of the chimney.

There are three basic criteria essential in establishing and maintaining flue draft:

•Availability of combustion air.

•Heat generated from the fire.

•Diameter and height of the flue system.

These three factors work together as a system to create the flue draft. Increasing or decreasing any one of them will affect the other two and thus change the amount of draft in the entire system.

If the fire is hard to start and smoke spills out of the fire- place, or you find it difficult to establish and maintain a moderately high burn rate, then the flue draft is too low and corrective measures must be taken.

Be sure you have air available for combustion and that your firewood is dry and well seasoned. Build your fires properly and according to the instructions given in operat- ing instructions, “Starting a Fire”. Be sure your flue system is installed correctly and that it is the proper diameter and height. Check for the following:

•All chimney sections are properly installed.

•The chimney is clean and free of creosote or soot buildup.

•Make sure overhanging trees and branches are cut back within ten feet of the top of the chimney and is free of debris from animals.

•Ensure the chimney cap is clean and free of any buildup of soot or creosote. if cap is equipped with a spark arrestor screen.

•Be sure the ceramic blanket (above the baffle) and the baffle are in their proper positions

•The wood being used in dry and well seasoned.

If you still suspect you have a low draft problem it may be necessary to increase the volume of air in your flue system. Since the diameter of your flue system is matched with the size of the flue collar and should not be changed, then the height of the system must be increased. Add chimney sections a little at a time until the draft improves.

In some cases, regardless of what you do, it can still be difficult to establish the proper flue draft. This is especially evident when using an exterior factory-built chimney or exterior masonry chimney. Try placing several sheets of crumpled paper on top of your kindling as close to the flue outlet of the fireplace as possible. Light this paper first then the paper under the kindling. The heat gener- ated from the rapidly burning paper on top of the kindling should help get the draft established.

Still other factors can affect how well your flue system performs. Neighboring structures, high winds, tall trees, even hillsides can affect air currents around the chimney. Well designed chimney caps are available that can help. Your fireplace dealer is the local expert in your area. He can usually make suggestions or discover problems that can be easily corrected allowing your fireplace to oper- ate correctly as it has been designed, providing safe and economical heat for your home.

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Heat & Glo • NorthStar EPA Fireplace • 480-1081C

September 1, 2008

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Contents Installation and Operation Hot glass will cause burnsFire Risk 007 Serial No Model Name Test Lab Report No Manufactured DateTable of Contents Listing and Code Approvals Appliance CertificationMobile Home Approved Glass Specifications BTU & Efficiency SpecificationsNegative Pressure Design and Installation ConsiderationsGetting Started Asphyxiation RiskSeptember 1 Heat & Glo NorthStar EPA Fireplace 480-1081C Typical Fireplace System Typical Fireplace SystemTools and Supplies Needed Inspect Fireplace and ComponentsFire Risk Explosion Risk Framing and Clearances Selecting Fireplace LocationModel #NorthStar Clearances Clearances to Combustible MaterialsOptional Framing Construction / Reduced Mantel Height Frame the FireplaceMinimum Clearances to Combustibles Non-Combustible MaterialsElectrical Access and Wiring Diagram SuggestionsConstruct the Chase MaterialsInstallation of Fireplace Install the Outside Air KitHandle Left Closed Fire Risk Asphyxiation RiskRisk of Smoke Spillage Handle Right OpenSecure the Fireplace Position the FireplacePlace the Protective Metal Hearth Strips Level the Fireplace Position the Protective Metal Hearth StripsChimney Assembly Chimney Requirements Chimney Termination RequirementsUsing Offsets/Returns ExampleInstalling CAK4A and Flex Pipe Assemble the Chimney SectionsAssembling Chimney Sections for the SL- 300 Series Install the Ceiling Firestops Installing Flex PipeInstall the Attic Insulation Shield Double-check the Chimney AssemblySecure the Chimney Chimney Termination Requirements See Figures 25.1 Complete the EnclosureChimney Termination 2-10-3 Rule Slanted RoofsMark the Exit Point of the Roof Install the Roof FlashingInstall the Chimney Air Kit required in Canada Cut Out the Hole in the RoofSL-300 Series Ceiling/Roof Thimble Consult local codes for framing detailsInstall the Termination Cap Chase TopChase Top Framing ‑1/2 in mm below the chase top. See Figure Accessories Fan ReplacementBaffle Removal and Installation Door and Door GasketHeat Zone Kit Minimum Clearance to CombustiblesRun Length Cut Pipe Ft 6-12m 20 ft 3 6m 10 ft 1 3m No cut needed4 wall Timer Assembly Replacement Timer AssemblyRemove & Replace Timer Exploded View of Entire Assembly for Point of Reference only Finishing Hearth ExtensionCalculating Alternate Floor Protection Material Model # NorthStar Positioning the Protective Metal Hearth StripsFascia Outer Tile or Marble Combustible Can Flange Floor Position the Hearth Extension Finishing Material Non-Combustible Facing Material Installation Risk of FireMantel Specifications MantelOver-Firing Your Appliance Symptoms of Over-FiringOperating Instructions General InformationOutside Air Keep open during useGlass Doors Clear Space Near the FireplaceFirescreen Fan OperationMoisture content Wood Fuel Hardwood vs. SoftwoodSeasoning Storing Wood Starting a FireFire Risk Correct Baffle & Blanket Placement Incorrect PositionsBurning Process Automatic Combustion Control ACCOpacity Burning GuidelinesBurn Rates Burn Rate BTU / Hr Slide Air ControlFire Safety Chimney FireTroubleshooting Understanding Vent ProblemsDraft Problems Factory-built Fireplaces Troubleshooting Diagnostics and Problem Solving Diagnostic Question Possible Causes of Condition SolutionsDon’t get enough/any heat. What can I do about it? Clean Maintenance and Servicing the FireplaceGeneral Maintenance Creosote Chimney CleaningDisposal of Ashes Glass ReplacementGlass Cleaning Fire Risk Injury RiskFirebrick Replacement Care and Cleaning of Plated Surfaces Maintenance Task ListInspect Maintenance Tasks Service And Maintenance Log Date of Service Performed By Description of ServiceFireplace Dimensions Reference MaterialsNorthStar Chimney Components 15-3/4 Parts Diagram NorthStar Fireplace DiagramService Parts and Accessories NorthStar FPService Parts Alpabetical Order Description Comments Serial Number Date Stocked DepotAccessories Warranty Policy Hearth & Home Technologies Limited Warranty CONDITIONS, Exclusions & Limitation of LiabilityHearth & Home Technologies Limited Warranty Cont’d Contact Information NorthStar EPA CertifiedWoodburning Fireplace Dealer Telephone

NorthStar-GT, NorthStar-BK, NorthStar-NT specifications

Hearth and Home Technologies has established itself as a leader in the production of innovative heating appliances, particularly with the launch of its NorthStar series: NorthStar-NT, NorthStar-BK, and NorthStar-GT. These models are designed to deliver superior performance, aesthetic appeal, and advanced technology, making them an excellent choice for modern homes.

The NorthStar-NT model is ideally suited for those seeking a reliable and efficient heating solution. It boasts a powerful, advanced heating technology that maximizes heat output while minimizing fuel consumption. The NorthStar-NT employs a unique combustion system that ensures a cleaner burn, resulting in fewer emissions and a lower environmental impact. The sleek design of the NorthStar-NT allows it to blend seamlessly into any room, making it not just a heating unit but also an attractive focal point.

On the other hand, the NorthStar-BK variant stands out for its versatility and aesthetic flexibility. It offers an array of customizable options, enabling homeowners to match the unit's appearance with their interior decor. The NorthStar-BK features a large viewing area, which enhances the visual appeal of the flames while providing efficient heat distribution. This model incorporates user-friendly controls that allow for easy temperature adjustments, ensuring that comfort is just a button away.

The NorthStar-GT model elevates the heating experience with its advanced smart technology features. Equipped with Wi-Fi connectivity, the NorthStar-GT allows users to control the appliance remotely via a smartphone app. This model also supports voice-activated commands, integrating seamlessly with smart home systems. The NorthStar-GT emphasizes energy efficiency, with programmable settings that enable users to optimize heating schedules to their lifestyle, ultimately contributing to energy savings.

All three NorthStar models feature durable construction and high-quality materials designed to withstand years of use. Their construction ensures not only longevity but also safety, with multiple safety features integrated into each model. Easy maintenance and cleaning options further enhance their user-friendly design.

In summary, the Hearth and Home Technologies NorthStar series including the NorthStar-NT, NorthStar-BK, and NorthStar-GT brings together cutting-edge technology, unparalleled efficiency, and stunning aesthetics. Each model caters to different needs, ensuring that homeowners can find the perfect heating solution that fits their style and requirements.
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