State Industries Residential Gas Water Heater Troubleshooting Guidelines, Trouble Shooting

Page 27

WATER HEATER CONTROL

TROUBLESHOOTING GUIDELINES

TROUBLE SHOOTING

Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERALSAFETY INFORMATION section first.

LED STATUS

PROBLEM

 

SOLUTION

A

B C

An open earth ground circuit to the

1. Check that the earth ground connection is

ignition system.

 

properly connected.

 

 

 

2.

Check that the ground conductor on the

 

 

 

 

water heater is properly connected.

A

B C

Wiring error or a high resistance to

1.

Check for proper connection of line

earth ground.

 

neutral and hot wires.

 

 

 

 

 

 

2.

Check that the water heater is securely

 

 

 

 

connected to earth ground.

A

B C

Pressure switch remained closed longer

1.

Pressure switch wiring is incorrect.

 

 

than 5 seconds after the call for

2.

Replace pressure switch.

 

 

heat began.

 

 

A

B C

Pressure switch remained open longer

1.

Pressure switch wiring is incorrect.

than 5 seconds after the combustion

2.

Pressure switch tubing not connected

 

 

 

 

blower was energized.

 

correctly.

 

 

 

3.

Air intake or exhaust obstructed.

A

B C

Error in the hot surface ignitor circuit.

1.

Check that all wiring is correct and secure.

 

 

 

 

 

2.

Replace hot surface ignitor.

 

 

System in lockout.

1.

Gas supply is off or too low to operate.

A

B C

 

2.

Hot surface ignitor not positioned

 

 

correctly.

 

 

 

 

 

 

 

3.

Low voltage to the water heater.

 

 

 

4.

Electric polarity to unit is incorrect - test

 

 

 

 

and correct.

A

B C

Problem in the gas valve driver circuit.

1.

Turn power to the water heater off for

 

 

 

 

10 seconds and the back on.

 

 

 

2.

Replace gas control valve.

A

B C

Problem with the internal circuit.

1.

Turn power to the water heater off for

 

 

 

 

10 seconds and then back on.

 

 

 

2.

Replace gas control valve.

A

B C

Problem with the internal circuit.

1.

Turn power to the water heater off for

 

 

 

 

10 seconds and then back on.

 

 

 

2.

Replace gas control valve.

A

B C

Flame signal sensed out of

1.

Replace gas control valve.

 

 

 

 

proper sequence.

 

 

A

B C

 

 

 

 

 

ECO activated.

1.

Replace gas control valve.

A

B C

One of the temperature adjust

1.

Press and release each of the buttons

 

 

buttons stuck closed.

 

once.

 

 

 

2.

Replace gas control valve.

A

B C

Water temperature sensor is

1.

Check that all wiring is correct and secure.

 

 

 

 

either open or short circuited.

2.

Replace gas control valve.

A

B C

Unit shuts down and in lockout.

1.

Clean and reinstall the air intake screen.

 

 

 

2.

Clean and reinstall the lint screen on the

 

 

 

 

Blower assembly.

A

B C

Unit shuts down.

1.

Check for correct wiring to FV sensor.

 

 

 

2.

Check for open circuits to FV sensor.

 

 

 

3.

Replace FV sensor.

A

B C

Unit shuts down and in lockout.

1.

FV sensor detected presence of flammable vapors.

 

 

 

2.

Contact a service agency to determine cause.

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Contents Residential GAS Water Heaters Important Definitions Safe INSTALLATION, USE and ServiceGeneral Safety Introduction Table of ContentsTypical Installation Natural HOT Surface Igniter & Main BurnerPropane HOT Surface Igniter & Main Burner Hotterwatercanscald Mixing Valve UsageFacts to Consider about the Location Locating the NEW Water HeaterInsulation Blankets ALL AIR from Outdoors See Figures 7, 8 ALL AIR from Inside Buildings SeeInstalling the NEW Water Heater Water PipingHotter Water can Scald Valve and Pipe Insulation if supplied TEMPERATURE-PRESSURE Relief ValveGAS Piping GAS Piping with FlexibleconnectorFilling the Water Heater Blower Assembly InstallationSequenceofinstallation Sediment TrapsVenting and Installation Vent Connections to Blower AssemblyMaximum and Minimum Vent Lengths CondensateWooden Side Walls Vent Terminal InstallationVenting Masonry Side WallsVertical Vent Termination Restrictions Vertical Vent Through RoofRecommended BRUSH* Size for Primer Cement Applications Vent Pipe PreparationStep G StepbStepe StepfWhat to do if YOU Smell GAS WatertemperatureadjustmentPowerbeforeservicing Do not try to light the burner by handTemperature Setting Burns on Adult Skin Temperature RegulationFor Your Information Start UP ConditionsOperational Conditions Burner Operation and Inspection Periodic MaintenanceBurner Cleaning Venting System InspectionDraining TEMPERATURE-PRESSURE Relief Valve OperationDrain Valve Washer Replacement Anode ROD InspectionLeakage Checkpoints ServiceRepair Parts List Burner Assembly Drain PAN Outer Door AlternateNot Shown Optional Trouble Shooting Troubleshooting GuidelinesTroubleshooting Guidelines Page Page Limitation on Implied Warranties Service and Labor ResponsibilityClaim Procedure Conditions and ExceptionsTennessee Waltz Parkway Ashland City, TN

Residential Gas Water Heater specifications

State Industries has long been a trusted name in the water heating industry, known for its innovative and reliable residential gas water heaters. With a commitment to quality and efficiency, State Industries offers a range of products designed to meet the needs of homeowners. The State Industries Residential Gas Water Heater is an ideal choice for families seeking hot water solutions that balance performance, affordability, and durability.

One of the standout features of the State Industries gas water heater is its high efficiency. Many models are designed with Energy Factor (EF) ratings that exceed federal standards, allowing homeowners to enjoy lower utility bills while reducing their environmental impact. The use of advanced combustion technology ensures that gas is burned efficiently, maximizing available energy and minimizing waste. This is particularly beneficial in areas where gas prices fluctuate, as users can count on consistent savings.

The water heaters are constructed with robust materials, including a glass-lined tank to prevent corrosion and extend the lifespan of the unit. The insulation surrounding the tank minimizes heat loss, contributing to better energy efficiency. State Industries offers various tank capacities, ranging from 30 to 50 gallons, accommodating different household sizes and hot water demands.

Another notable characteristic is the implementation of safety features, such as a temperature and pressure relief valve that ensures safe operation. Some models are equipped with advanced venting technologies that help reduce exhaust emissions and enhance efficiency. Additionally, many gas models come with a reliable ignition system that allows for quick startups and consistent performance.

Incorporating user-friendly designs, State Industries gas water heaters often feature intuitive controls and easy-to-read gauges. This makes it easier for homeowners to monitor performance and adjust settings according to their needs. The availability of modulating gas valves in certain models allows for precise control over the heating process, providing hot water whenever it's needed.

State Industries also provides excellent customer support and extensive warranties for their products, giving users peace of mind. With a combination of efficiency, durability, and performance, the State Industries Residential Gas Water Heater stands out as a preferred option for homeowners looking to invest in reliable and effective water heating solutions. Regardless of the specific model chosen, users can expect a commitment to quality that is synonymous with the State brand.
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