Samsung UA48H5500AWXSQ, UA65H6400AWXSQ manual Troubleshooting Wireless Internet Connectivity Issues

Troubleshooting Wireless Internet Connectivity Issues

Wireless network connection failed, Try Now Try Now

Selected wireless router not found. Go to Network Settings and select the correct router.

Unable to connect to a wireless router Try Now Try Now

Check the following:

111Check if the router is turned on. If it is, turn it off and on again.

222Enter the correct security key if required.

IP auto setting failed Try Now

Do the following or configure the IP Settings manually.

111Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network Try Now

Do the following:

111Check all IP Settings.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet Try Now

111Make sure that the Internet LAN cable is connected to the router's external LAN port.

222Check the DNS values in the IP Settings.

333If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet Try Now

If the problem persists, contact your Internet Service Provider.