There is a problem with the broadcast.

The Problem

Try this!

 

 

 

If your TV is not connected to a cable box or satellite box:

The TV is not receiving

●● Confirm that the coaxial cable is securely connected to the TV.

●● If you are using an antenna, verify it is positioned correctly and the all the

all channels.

connections are secure.

 

 

●● Run Setup (System > Setup) or Auto Tuning (Broadcasting > Auto Tuning).

 

 

There are no captions

Go to Subtitle (System > Accessibility > Subtitle) and change the Subtitle Mode.

with digital channels.

Some channels may not have caption data.

 

 

 

The compression of the video content may cause picture distortions. This is

The picture is distorted.

especially true with fast moving pictures from sports programmes and action

movies.

 

 

A weak signal can cause picture distortions. This is not a problem with the TV.

 

 

The computer won't connect.

The Problem

Try this!

 

 

The "Mode Not

 

Supported" message

Set your PC’s output resolution so it matches a resolution supported by the TV.

appears.

 

 

 

The video is OK but

If you are using an HDMI connection, check the audio output setting on your PC.

there is no audio.

If you are using a DVI to HDMI cable, a separate audio cable is required.

 

 

I can't connect to the Internet.

The Problem

Try this!

 

 

The wireless network

Make sure the TV is connected to a wireless IP router.

connection failed.

 

 

 

The software update

Check the network connection status.

over the Internet has

If the TV is not connected to a network, connect to a network.

failed.

The upgrade stops if you already have the latest software version.