The Problem

Try this!

 

 

 

Store displays are all tuned to digital, HD (high definition) channels.

 

If you have an analogue cable/set top box, upgrade to a digital set top box. Use

 

HDMI or Component cables to deliver HD (high definition) picture quality.

The TV image does not

Many HD channels are upscaled from SD (Standard Definition) content. Look for a

channel that is broadcasting true HD content.

look as good as it did

●● Cable/Satellite Subscribers: Try HD channels from the channel lineup.

in the store.

 

 

●● Terrestrial/Cable Aerial Connection: Try HD channels after running

 

the Auto Tuning function.

 

Adjust the cable/satellite box's video output resolution to 1080i or 720p.

 

 

 

The compression of video content may cause picture distortions, especially in fast

 

moving pictures from sports programmes and action movies.

The picture is distorted.

A weak or bad quality signal can cause picture distortions. This is not an issue

with the TV.

 

 

Mobile phones used close to the TV (within 1 m) may cause noise in analogue and

 

digital channels.

 

 

The colour is wrong or

If you’re using a Component connection, make sure that the Component cables are

connected to the correct jacks. Incorrect or loose connections may cause colour

missing.

problems or a blank screen.

 

 

 

The colour is poor or

Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,

and Colour settings.

the picture is not bright

See if Energy Saving (System > Eco Sensor > Energy Saving) has been enabled.

enough.

Try resetting the picture. (Picture > Reset Picture)

 

 

 

There is a dotted line

If the Picture Size has been set to Screen Fit, change the setting to 16:9.

on the edge of the

Change the cable/satellite box resolution.

screen.

 

 

 

The picture is black

Make sure to properly connect any external device to the TV properly.

and white.

 

 

 

When changing

If the TV is connected to a cable box, try to reset the box. (Disconnect and then

channels, the picture

reconnect the AC cord and wait until the cable box reboots. It may take up to 20

freezes or is distorted

minutes.)

or delayed.

Set the output resolution of the cable box to 1080i or 720p.