State Industries SSED 5 instruction manual Troubleshooting Checklist, Hard Water

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TROUBLESHOOTING CHECKLIST

Before calling for service, check the following points to see if the cause of trouble can be identified and corrected. Reviewing this checklist may eliminate the need of a service call and quickly restore hot water service.

The illustration in the Features and Components section of this manual identifies the location of most of the heater components.

BE SURE TO TURN OFF THE ELECTRICITY (ELECTRICAL DISCONNECT SWITCH) WHEN CHECKING EQUIPMENT.

Not Enough or No Hot Water

1.Be certain the electrical disconnect switch serving the water heater is in the ON position. The pilot toggle switch on the cabinet should be ON.

In some areas water heater electrical service may be limited by the power company. If the heater operates on a controlled circuit, heater recovery may be affected.

The optional manual override switches on the cabinet front may be turned off, de-energizing the elements.

2.Check the fuses.

The electrical disconnect switch usually contains fuses.

The water heater has fuses located behind the cabinet front door, see the Features and Components section on page 6 of this manual for their location.

3.If the water was excessively hot, and is now cold, the ECO high limit switch may have activated.

•See Temperature Regulation section on page 16 of this manual for more information on how to reset the ECO high limit controls.

Repeated activation of the ECO high limit switch should be investigated by a Qualified Service Agent.

4.The storage capacity and/or recovery rate of the water heater may have been exceeded by a large demand for hot water. See the Recovery Data tables in this manual on page 5.

Large demands require a recovery period to restore water temperature.

5.Cold incoming water temperature will lengthen the time required to heat water to the desired temperature.

6.If the water heater was installed when incoming water temperature was warm, colder water creates the effect of less hot water.

7.Sediment or lime scale may be affecting water heater operation. Refer to the MAINTENANCE section on page 30 of this manual for details.

HARD WATER

Where hard water conditions exist, water softening or the threshold type of water treatment is recommended. This will protect the dishwashers, coffee urns, water heaters, water piping and other equipment.

See the Maintenance Section in this manual on page 30 for sediment and lime scale removal procedures.

Water Is Too Hot

Refer to the TEMPERATURE REGULATION section of this manual.

Water Heater Makes Strange Sounds

1.Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating.

The sounds are normal, however, the tank bottom and elements should be cleaned. Refer to MAINTENANCE section on page

30 of this manual for details.

2.Some of the electrical components of the water heater make sounds which are normal ie. contactors will “Click” or snap as the heater starts and stops.

Leakage Checkpoints

1.Check to see if the drain valve is tightly closed.

2.The apparent leakage may be condensation which forms on cool surfaces of the heater and piping.

3.If the outlet of the relief valve is leaking it may represent:

Excessive water pressure. Excessive water temperature.

Faulty temperature and pressure relief valve.

Excessive water pressure is the most common cause of Temperature

Relief Valve leakage. Water supply systems may, because of code

requirements or such conditions as high line pressure, among others, have installed devices such as pressure reducing valves, check

valves, and back flow preventers. Devices such as these cause the

water system to be a closed system.

As water is heated, it expands (thermal expansion). In a closed system the volume of water will grow when it is heated. As the volume of

water grows there will be a corresponding increase in water pressure due to thermal expansion. Thermal expansion can cause intermittent

temperature-pressure relief valve operation: water discharged from

the valve due to excessive pressure build up. This condition is not covered under the limited warranty. The temperature-pressure relief valve is not intended for the constant relief of thermal expansion.

A properly sized thermal expansion tank should be installed on all

closed systems to control the harmful effects of thermal expansion.

Contact a local qualified service agency to have a thermal expansion

tank installed.

4. Examine the flange area of the elements for gasket leakage.

Tighten the bolts or, if necessary, follow the WATER AND LIME SCALE REMOVAL procedure in the MAINTENANCE section on

page 30 of this manual to replace the gaskets.

IF YOU CANNOT IDENTIFY OR CORRECT THE SOURCE OF MALFUNCTION:

1.Place the water heater electrical disconnect switch in the OFF position.

2.Close the cold water inlet valve to the heater.

3.Call the toll free number on the back cover of this manual for further assistance.

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Contents Installation Operation Service Maintenance Limited Warranty AsmeSafe INSTALLATION, USE and Service Qualified Installer or Service AgencyGrounding Instructions General Safety InformationPrecautions Hydrogen GAS Flammable Table of Contents IntroductionDimensions and Capacities Data SsedFeatures and Components Facts to Consider About the Location ApprovalsModel and Rating Locating the NEW Water Heater Installation Requirements Temperature-Pressure Relief ValveRequired Ability GeneralThermal Expansion Water Line ConnectionsClosed Water Systems Power Circuit Electrical DataBranch Circuit Heater CircuitsStandard KW Inputs Wiring Diagrams Diagram Small Commercial Wire Diagram208-240V / 3PH 208-240V / 3-1PHPhase Conversions Diagram Small Commercial Wire Diagram Single PhaseDiagram 300-600V / 3PHOperation Filling the Water HeaterInitial Start Up Draining the Water HeaterTemperature Regulation High Temperature Limit Controls ECOTemperature Adjustment Thermostat ControlsControl System Features Control System OperationHeating Element Operation Control System NavigationStatus Icons Description Menus Description Operating StatesControl System Menus Temperatures Menu Temperature Settings ActionEconomy Mode Setup Menu Water Heater Status MenuCurrent Time Heater In Economy ModeDaily Operating Mode Sun Mon Tue Wed Thu Fri Sat Economy Mode Settings Setpoint Adjustment ValueTime Clock Settings Normal Operation Between Daily Operating Mode SettingsEconomy Mode All Day Water Heater Information Menu Alarm Output Setup MenuDisplay Settings Menu Fault Occurrence Menu Current Fault / Alert MenuFault History Menu Restore Factory Defaults Menu Factory Defaults Restore Factory DefaultsMaintenance Temperature-Pressure Relief Valve OperationMaintenance schedule FlushingOther Scale Removal Lime Scale RemovalProcess for Lime Scale Removal is AS Follows Troubleshooting Checklist Hard WaterWarranty TankPage Page Technical Support and Parts 800

SSED 5 specifications

State Industries, a prominent player in the heating and cooling sector, has unveiled its latest product, the SSED 5 series. This state-of-the-art water heater stands out in the market due to its unique features and advanced technologies designed to enhance efficiency, durability, and user-friendliness.

One of the key characteristics of the SSED 5 series is its innovative design. Constructed using high-quality materials, the unit is built to withstand the rigors of everyday usage while minimizing corrosion and wear. The external casing is both aesthetically pleasing and functional, providing adequate insulation to reduce heat loss, which in turn improves energy efficiency.

Energy-saving technologies are at the forefront of the SSED 5 series. It utilizes advanced heating elements that offer superior performance compared to traditional models. This includes a high thermal efficiency rating, allowing users to enjoy consistent hot water without incurring high utility bills. Moreover, the SSED 5 is equipped with integrated smart technology that enables users to monitor and control the unit remotely via a mobile app. This feature adds convenience and promotes energy conservation by allowing adjustments to be made according to real-time needs.

The SSED 5’s performance is further enhanced by its user-friendly digital control panel. This intuitive interface simplifies operation, allowing users to easily set their preferred water temperature and access diagnostic information. Safety features are also paramount, with built-in mechanisms to prevent overheating and leaks, ensuring peace of mind during operation.

Additionally, the SSED 5 series is notable for its environmental compliance. A commitment to sustainable practices is evident in its low emissions and energy-efficient operation, which contributes to reducing the overall carbon footprint.

In summary, the State Industries SSED 5 series represents a remarkable advancement in water heater technology. With its robust design, energy efficiency, smart technology integration, user-friendly interface, and safety features, it caters to modern consumers looking for reliable and effective heating solutions. As the demand for efficient and environmentally friendly products continues to rise, the SSED 5 is poised to meet and exceed market expectations. This makes it a leading choice for homeowners seeking innovation and quality in their hot water systems.
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