Casablanca Fan Company 4726D owner manual Troubleshooting Tips

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ESTRADA

TROUBLESHOOTING TIPS

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

PROBLEM

POSSIBLE REMEDIES

Fan will not start

Check the main circuit fuses, circuit breakers, and wall switch position. Check

 

 

all wire connections. Make sure the power is turned off during this inspection.

 

Check that reverse switch is not set in center of throw.

Fan wobbles or shakes excessively

Be sure the canopy pin is set properly into the slot on the ball.

 

• Check that the bladeholders have not been bent during installation and the blades

 

 

are balanced.

 

Screws for bladeholders to motor are tight.

 

The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure

 

 

the hanger bracket is attached tightly to the ceiling outlet box and the downrod

 

 

assembly is secured firmly.

 

• The downrod is attached to the downrod base too loosely. Make sure all the screws

 

 

are securely tightened.

 

Screws for blades are tight.

Fan is noisy during operation

Check and tighten the light fixture retaining screws, glass shade screws, and/or

 

 

lightbulb(s).

 

• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts

 

 

inside the canopy and switch housing are not touching the metal parts and that

 

 

they have not fallen off the wire splices. Tighten as necessary.

 

Tighten the blade holders to the flywheel (or direct drive motor) and the blade to

 

 

the bladeholder screws.

 

Make sure all the screws in the motor housing are snug but not overly tight.

Fan does not run on low speed

If fan is new, it may need to be “broken in.” Run at high speed for several days.

Light works, but fan does not work

The fan wires are not connected properly. Follow the instructions in Step 7.

Fan works, but light does not work

The light socket is broken. Replace the socket.

 

A lightbulb is defective. Replace the lightbulb.

Fan will not operate at proper speeds

Defective three-speed pull-chain switch assembly

or will not operate at any speed

Defective capacitor; replace three-speed pull chain switch assembly or replace

 

PCB assembly

Fan runs slowly in either direction if rotation is started by hand; will not reverse

Defective reverse switch

Defective capacitor

Open motor winding: replace reverse switch assembly, PCB assembly, or motor unit

4743040 AT0907

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Contents Read and Save These Instructions ContentsUnpacking Introduction Beforeyou StartSafe USE Mounting Recommendations General Guidelines Sloped Ceiling InstallationsUsing Existing Ceiling Fixture Outlet Box Crossbar Mounting Bracket InstallationInstalling a New Ceiling Fixture Outlet Box FAN Preparation LAG Screw Installation OptionalPrepare for fan installation as follows Hanging the FAN Canopy InstallationCanopy Hardware Canopy Electrical Connections Canopy Hatch InstallationBlade Installation Remove Shipping Blocks BLADE/BLADE Holder InstallationRemove Switch Housing CAP Screws Install Switch Housing CAP Screws Install Switch HousingConnect Wires Performance and Energy Information Speed Optional Light Fixture InstallationSpeed Operation Troubleshooting Tips Care Recommendations Product SpecificationsAuthorized Service Centers Kentucky STATE/CITY ZIP Service Center Name Phone Type IowaSTATE/CITY ZIP Service Center Name Phone Type Montana KansasOregon STATE/CITY ZIP Service Center Name Phone Type OhioSTATE/CITY ZIP Service Center Name Phone Type Texas Oklahoma