GE GNSF48A01, GNSF39A01 Timer/Softener, Service Checkout Procedure, No Soft Water

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Timer/Softener, Service Checkout Procedure

If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks.

VISUAL CHECKS:

1

2

3

4

Is there electrical power to the outlet the water softening system transformer is plugged into?

Is there sufficient salt in the storage tank?

Is the plumbing bypass valve directing water for soft water service?

Is the valve drain hose open to the drain, not elevated too high, and unobstructed?

If you do not find a problem with the visual checks, continue below.

NO SOFT

WATER

TIMER SHOWS WRONG TIME AND DAY, AND/OR IS FLASHING.

Electrical power was off. Reset the correct time of day.

Investigate reason for power loss.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check electrical

 

 

 

 

 

TIMER

 

 

 

 

power to control

 

 

 

 

 

DISPLAY

 

 

 

 

(outlet, transformer,

 

 

 

 

 

BLANK.

 

 

 

 

power cable, all

 

 

 

 

 

 

 

 

 

 

connections).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TIMER DISPLAY SHOWS

 

 

 

 

 

 

 

 

 

 

 

 

Do manual

 

CORRECT TIME AND DAY

 

 

 

 

 

 

 

 

AND IS STEADY.

 

 

 

 

diagnostics.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO POWER POWER OK

REPAIR AS NEEDED

TIMER DEFECTIVE

Do manual diagnostics to verify proper function.

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Contents 7221039 Water Softening systemTwo easy ways to register your appliance GE & You, a Service PartnershipSafety Precautions Unpacking and Inspection Installation instructionsImportant Installation Recommendations Tools and Materials Required for Installation Plan How You Will Install the SoftenerWhere to Install the Softener Typical Installation Illustration Optional 3-Valve Bypass Installation IllustrationInstall bypass valve Step-by-step installation instructionsMove the softener assembly into installation position Plumb in and OUT pipes to and from softenerInstall grounding clamps and wire Install the brine tank overflow fittings and hoseInstallation for water leaks Connect to electrical powerSet water hardness number Programming the ControlSet present time of day Sanitizing Procedures GNSF39A GNSF48A About the water softener system Breaking a Salt Bridge Cleaning the Nozzle and Venturi Assembly Feature Program Memory Normal Operation, Timer DisplayFeature Optional Recharge Controls Feature Other Data Displays Feature/Service Automatic Electronic DiagnosticsTo remove an error code 1 Unplug transformer ERRNo Soft Water Timer/Softener, Service Checkout ProcedureOpen a Nearby Soft Water Faucet If the water softening system does not draw brine, check SET Time Checking the Salt Storage Level and Refilling Care and cleaning of the water softening systemCleaning Iron Out of the Water Softening System Problem Possible Causes What To Do No soft water Before you call for service…Not using any salt After installation Water softening systemWater feels slippery Water is blue colorIs cloudy Error Code on control After installationSalty tasting water Resin beads showingParts list 999 Parts catalog PLUG, Fill FLOW, .3 GPM Page Page Page We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration For The Period GE Will Replace GE Water Softening System WarrantyWhat GE Will Not Cover Warrantor General Electric Company. Louisville, KYGE Answer Center Service Telephone Numbers