Kenmore 625.348460 Automatic Electronic Diagnostics, Manual Initiated Electronics Diag Nostics

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SECTION 5

SERVICE TECH. INFORMATION

5A.TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS

The face plate computer has a self8diagnostic function for the electrical system (except input power and water meter). The

computer monitors the electronic components and circuits for cor8

rect operation. If a malfunction occurs, an error code appears in the face plate display.

The chart below shows the error codes that could appear, and the possible defects for each code.

While an error code appears in the display, all face plate buttons are inoperable except the SELECT button. The SELECT button remains operational so the service person can make the MANUAL INITIATE ELECTRONIC DIAGNOSTICS to further isolate the defect, and check the water meter.

 

 

POSSIBLE DEFECT

CODE

MOST LIKELY

 

 

LESS LIKELY

 

 

Err 01

motor inoperative / wiring harness or connection to switch / position switch / face plate

Err 02

face plate

 

 

 

Err 03

motor inoperative / face plate

 

 

 

Err 04

face plate / position switch

 

 

 

Err 05

face plate

 

 

 

PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. Unplug transformer 2. Correct defect 3. Plug-in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONICS DIAG-

NOSTICS

1. To enter diagnostics, press and hold the SELECT button until 000 - - shows in the display.

A. The first 3 digits indicate water meter opera8 tion as follows:

000 (steady) = Soft water not in use, and no flow through the meter.

￿ OPEN A NEARBY SOFT WATER FAUCET ￿

000 to 199 (continual) = Repeats display for

B. The letter (P) and dash (or dashes) indicate

each gallon of water passing through the me8

POSITION switch operation. If the letter ap8

ter.

pears, the switch is closed. If the dash shows,

 

If you don￿t get a reading in the display, with

the switch is open.

 

the faucet open, pull the sensor from the valve

Use the ON/OFF8HOLD (Recharge Now) but8

outlet port. Pass a small magnet back and forth

ton to manually advance the valve into each

in front of the sensor. You should get a reading

cycle and check correct switch operation.

in the display. If you get a reading, unhook the

 

in and out plumbing and check the turbine for

 

binding.

 

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Contents Model no Save this ManualWarranty Full ONE Year Warranty on Water SoftenerFull TEN Year Warranty Against Leaks Sears Installation Policy Sears Installation WarrantyTable of Contents Service Tech InformationRepair Parts Softener Start UPWater Softener START-UP Safety Guides Section± Valve Bypass Plastic Bypass Brass Bypass Water Heater Water Softener START-UP 1C.PROGRAM the Timer SET Present Time of DAY NoteSET Recharge Regeneration Time SET ``CLEAN FeatureSET Water Hardness Number Water Softener START-UP 1D. Sanitizing the Water Softener ADD WaterWater Softener START-UP 1E. Fill the Storage Tank with Salt ADD SaltHOW Your Water Softener Works 2A.FACE Plate Timer Features Error CodeExtra Recharge Program MemoryService Fill Backwash Brining Fast Rinse Brine RinseWater Flow Through the Softener in Brining and Brine Rinse Automatic Bypass ElectronicsSalt Bridge Please see page 9 for Salt Filling DirectionsCare of Your Softener 3D. Keeping the Water Softener Clean CoversNozzle and Venturi Iron from the Resin BEDCare of Your Softener 3D. Keep the Softener from Freezing Drain Water from the SoftenerProblem Cause Correction Water has Salty Bypass Valves Other Things to Know 4A.DIMENSIONS/SPECIFICATIONSTimer SC Code SC21 Service TECH. Information 5A.TROUBLESHOOTING Always Make These Initial Checks FirstAutomatic Electronic Diagnostics Manual Initiated Electronics Diag NosticsCorrect Switch Displays Valve Cycle Status ± ±Manual Advance Regeneration Check Cycle Flow Rates Gallons PER MINService TECH. Information 5B.ROTARY Valve Service DisassemblyAssembly Servicing the ValveService Cycle Fill CycleBackwash and ``CLEAN Cycle Brining and Brine Rinse CyclesFast Rinse Cycle Service TECH. Information Sears Water Softener Tubing Assem. Incl. Key No Valve Assembly KEY Part Owners Manual